Select The Blank
Question
Continuous ________ and learning targets should be features of the process of managing for high performance.
Correct Answer
Improvement
Your Answer
Improvement
Multiple Choice Single Answer
Question
What type of effort is required to encourage all the members of the organization to work together?
Correct Answer
Continuous
Your Answer
Continuous
Multiple Choice Multiple Answer
Question
There has to be a clear strategy with regard to the type of knowledge the organisation wishes to :-
Correct Answer
Develop , Store , Able to retrieve
Your Answer
Develop , Share
Multiple Choice Multiple Answer
Question
Key targets for strategic activity with regard to employees include :-
Correct Answer
Clarify career tracks , Ensure balance , Involve people
Your Answer
Clarify career tracks , Ensure balance , Involve culture
Multiple Choice Single Answer
Question
When the term strategy was began to emerge in business?
Correct Answer
In 1960's
Your Answer
In 1960's
Multiple Choice Single Answer
Question
Widespread competition from a range of sources is leading to greater corporate amalgamation within the :-
Correct Answer
Market place
Your Answer
Market place
Multiple Choice Multiple Answer
Question
In a marketing / service organisation, development includes :-
Correct Answer
On the job training , Interpersonal skills , Career path through marketing
Your Answer
On the job training , Interpersonal skills , Career path through marketing
Match The Following
Question
Correct Answer
Your Answer
Long term reorganisation
Of the economy
Of the economy
Shifts in the patterns of careers &
The increased opportunities for traditional vertical mobility
The increased opportunities for traditional vertical mobility
The increased emphasis of white collar productivity &
Resulting scrutiny of professional work
Resulting scrutiny of professional work
Retrenchment - driven shifts in patterns of supervision &
Risk taking that upset the culture & style of management
Risk taking that upset the culture & style of management
Multiple Choice Multiple Answer
Question
The most cost effective approach is :-
Correct Answer
To identify core elements , Concentrate efforts on core elements
Your Answer
To identify core elements , Concentrate efforts on core elements
True/False
Question
The interest in recent years in emotional & other forms of intelligence is starting to percolate through into western management vocabulary.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The management thinking has developed over the last :-
Correct Answer
30 years
Your Answer
30 years
True/False
Question
The business side of the process begins with the strategic link as the guiding framework.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
How many characteristics were listed in the survey of the International Manager?
Correct Answer
6
Your Answer
6
Select The Blank
Question
________ aims to put a financial measure on an organisation's intellectual capital.
Correct Answer
Knowledge exchange
Your Answer
The consortium
Multiple Choice Multiple Answer
Question
Research carried out in the UK suggests that core elements in development of competitive advantages are :-
Correct Answer
Management development , Career development , Continuous training & retraining
Your Answer
Career development , Continuous training & retraining , Career tracks
True/False
Question
Human resource activities are typically administered by competent practices.
Correct Answer
False
Your Answer
True
Select The Blank
Question
In an organisation you have to recognise that the formal & informal systems ________.
Correct Answer
Co - exist
Your Answer
Co - exist
Multiple Choice Single Answer
Question
Government, the economy and civil society need to be in :-
Correct Answer
Balance
Your Answer
Balance
True/False
Question
Personnel are normally in a good position to influence the content of opinion surveys.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
During the 70's & 80's much work was done to produce models to facilitate :-
Correct Answer
Rational process
Your Answer
Rational process
Match The Following
Question
Correct Answer
Your Answer
HR Agenda
Retention of Talents
Retention of Talents
HR Practitioners
Mentor
Mentor
HR Strategists
Embedded practices
Embedded practices
Responsibilities of HR
Recruitment
Recruitment
True/False
Question
T&D is strongly aligned to the strategic leadership and planning processes of the business.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Organizations exist to accomplish some ________ or set of objectives.
Correct Answer
Mission
Your Answer
Mission
Multiple Choice Single Answer
Question
Who quoted manual on business strategy?
Correct Answer
Lewis Carrollis Alice,s
Your Answer
Lewis Carrollis Alice,s
Multiple Choice Multiple Answer
Question
Outcomes of business strategy :-
Correct Answer
Mission statement , Financial projections , Company positioning
Your Answer
Mission statement , Financial projections , Company positioning
Select The Blank
Question
The easiest form of change to implement is ________.
Correct Answer
Strengthening the culture
Your Answer
Do the right things sufficiently
Multiple Choice Single Answer
Question
What is unlikely to lead to knowledge sharing?
Correct Answer
People's goodwill
Your Answer
People's goodwill
Multiple Choice Single Answer
Question
Which is the process of linking human resource management policies and activities to explicit business strategies?
Correct Answer
Strategic integration
Your Answer
Strategic integration
Select The Blank
Question
________ process is the key to an effective human resource system.
Correct Answer
Performance Appraisal
Your Answer
Performance Appraisal
Select The Blank
Question
Few personnel managers use ________ as an indicator for morale.
Correct Answer
Absenteeism
Your Answer
Absenteeism
True/False
Question
Pettigrew and Whipp Concluded from the recent research into change in a number of British firms in Automobile, Publishing, financial services and insurance industries.
Correct Answer
True
Your Answer
True
Select The Blank
Question
In some companies there is a senior level ________ who can ensure broad level attention for knowledge issues.
Correct Answer
Knowledge sponsor
Your Answer
Manager
Multiple Choice Single Answer
Question
The following is a well known company which encourages innovations :-
Correct Answer
3 M
Your Answer
British Airways
Select The Blank
Question
Commitment strategy is inherently ________.
Correct Answer
Long term
Your Answer
Continuous
Multiple Choice Single Answer
Question
HR practitioners are under pressure to prove that value is being added by :-
Correct Answer
HR Activities
Your Answer
HR Strategies
True/False
Question
The HR team needs to be able to operate strategically, even if its delivery is currently operational.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
Question
Attributes of a quality employee :-
Correct Answer
Attitude to quality , Team work , Accuracy
Your Answer
Attitude to quality , Team work , Accuracy , High achievement
Multiple Choice Single Answer
Question
The chambers of 20th century dictionary describes strategy as :-
Correct Answer
Generalship
Your Answer
Generalship
Multiple Choice Multiple Answer
Question
Change in the cultural area calls for an examination of norms and values, using such group-based methods as :-
Correct Answer
Action Research , Data Feedback , Team Building
Your Answer
Action Research , Data Feedback
Select The Blank
Question
The ________ key processes that need major attention are reward and control.
Correct Answer
Two
Your Answer
Two
True/False
Question
E-commerce is becoming the 'normal' way to do business.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
H R Managers are responsible for:-
Correct Answer
Setting salary policy , Implementing salary policy , Administrating salary policy
Your Answer
Setting salary policy , Implementing salary policy , Administrating salary policy
Multiple Choice Multiple Answer
Question
Strategic management style includes :-
Correct Answer
Strategic planning , Strategic control , Financial control
Your Answer
Strategic planning , Strategic control , Human resource planning
True/False
Question
The technical changes will trigger a set of political issues.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Who are criticized for developing training and development strategies which do not match business priorities?
Correct Answer
HR Teams
Your Answer
HR Professionals
Select The Blank
Question
The ability to hold the business together as a totality while simultaneously changing it is known as ________.
Correct Answer
Coherence in the management of change
Your Answer
Coherence in the management of change
Multiple Choice Single Answer
Question
Line Managers should insist on involving HR Professionals :-
Correct Answer
In business strategy making process
Your Answer
In business strategy making process
Question
Continuous ________ and learning targets should be features of the process of managing for high performance.
Correct Answer
Improvement
Your Answer
Improvement
Multiple Choice Single Answer
Question
What type of effort is required to encourage all the members of the organization to work together?
Correct Answer
Continuous
Your Answer
Continuous
Multiple Choice Multiple Answer
Question
There has to be a clear strategy with regard to the type of knowledge the organisation wishes to :-
Correct Answer
Develop , Store , Able to retrieve
Your Answer
Develop , Share
Multiple Choice Multiple Answer
Question
Key targets for strategic activity with regard to employees include :-
Correct Answer
Clarify career tracks , Ensure balance , Involve people
Your Answer
Clarify career tracks , Ensure balance , Involve culture
Multiple Choice Single Answer
Question
When the term strategy was began to emerge in business?
Correct Answer
In 1960's
Your Answer
In 1960's
Multiple Choice Single Answer
Question
Widespread competition from a range of sources is leading to greater corporate amalgamation within the :-
Correct Answer
Market place
Your Answer
Market place
Multiple Choice Multiple Answer
Question
In a marketing / service organisation, development includes :-
Correct Answer
On the job training , Interpersonal skills , Career path through marketing
Your Answer
On the job training , Interpersonal skills , Career path through marketing
Match The Following
Question
Correct Answer
Your Answer
Long term reorganisation
Of the economy
Of the economy
Shifts in the patterns of careers &
The increased opportunities for traditional vertical mobility
The increased opportunities for traditional vertical mobility
The increased emphasis of white collar productivity &
Resulting scrutiny of professional work
Resulting scrutiny of professional work
Retrenchment - driven shifts in patterns of supervision &
Risk taking that upset the culture & style of management
Risk taking that upset the culture & style of management
Multiple Choice Multiple Answer
Question
The most cost effective approach is :-
Correct Answer
To identify core elements , Concentrate efforts on core elements
Your Answer
To identify core elements , Concentrate efforts on core elements
True/False
Question
The interest in recent years in emotional & other forms of intelligence is starting to percolate through into western management vocabulary.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The management thinking has developed over the last :-
Correct Answer
30 years
Your Answer
30 years
True/False
Question
The business side of the process begins with the strategic link as the guiding framework.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
How many characteristics were listed in the survey of the International Manager?
Correct Answer
6
Your Answer
6
Select The Blank
Question
________ aims to put a financial measure on an organisation's intellectual capital.
Correct Answer
Knowledge exchange
Your Answer
The consortium
Multiple Choice Multiple Answer
Question
Research carried out in the UK suggests that core elements in development of competitive advantages are :-
Correct Answer
Management development , Career development , Continuous training & retraining
Your Answer
Career development , Continuous training & retraining , Career tracks
True/False
Question
Human resource activities are typically administered by competent practices.
Correct Answer
False
Your Answer
True
Select The Blank
Question
In an organisation you have to recognise that the formal & informal systems ________.
Correct Answer
Co - exist
Your Answer
Co - exist
Multiple Choice Single Answer
Question
Government, the economy and civil society need to be in :-
Correct Answer
Balance
Your Answer
Balance
True/False
Question
Personnel are normally in a good position to influence the content of opinion surveys.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
During the 70's & 80's much work was done to produce models to facilitate :-
Correct Answer
Rational process
Your Answer
Rational process
Match The Following
Question
Correct Answer
Your Answer
HR Agenda
Retention of Talents
Retention of Talents
HR Practitioners
Mentor
Mentor
HR Strategists
Embedded practices
Embedded practices
Responsibilities of HR
Recruitment
Recruitment
True/False
Question
T&D is strongly aligned to the strategic leadership and planning processes of the business.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Organizations exist to accomplish some ________ or set of objectives.
Correct Answer
Mission
Your Answer
Mission
Multiple Choice Single Answer
Question
Who quoted manual on business strategy?
Correct Answer
Lewis Carrollis Alice,s
Your Answer
Lewis Carrollis Alice,s
Multiple Choice Multiple Answer
Question
Outcomes of business strategy :-
Correct Answer
Mission statement , Financial projections , Company positioning
Your Answer
Mission statement , Financial projections , Company positioning
Select The Blank
Question
The easiest form of change to implement is ________.
Correct Answer
Strengthening the culture
Your Answer
Do the right things sufficiently
Multiple Choice Single Answer
Question
What is unlikely to lead to knowledge sharing?
Correct Answer
People's goodwill
Your Answer
People's goodwill
Multiple Choice Single Answer
Question
Which is the process of linking human resource management policies and activities to explicit business strategies?
Correct Answer
Strategic integration
Your Answer
Strategic integration
Select The Blank
Question
________ process is the key to an effective human resource system.
Correct Answer
Performance Appraisal
Your Answer
Performance Appraisal
Select The Blank
Question
Few personnel managers use ________ as an indicator for morale.
Correct Answer
Absenteeism
Your Answer
Absenteeism
True/False
Question
Pettigrew and Whipp Concluded from the recent research into change in a number of British firms in Automobile, Publishing, financial services and insurance industries.
Correct Answer
True
Your Answer
True
Select The Blank
Question
In some companies there is a senior level ________ who can ensure broad level attention for knowledge issues.
Correct Answer
Knowledge sponsor
Your Answer
Manager
Multiple Choice Single Answer
Question
The following is a well known company which encourages innovations :-
Correct Answer
3 M
Your Answer
British Airways
Select The Blank
Question
Commitment strategy is inherently ________.
Correct Answer
Long term
Your Answer
Continuous
Multiple Choice Single Answer
Question
HR practitioners are under pressure to prove that value is being added by :-
Correct Answer
HR Activities
Your Answer
HR Strategies
True/False
Question
The HR team needs to be able to operate strategically, even if its delivery is currently operational.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
Question
Attributes of a quality employee :-
Correct Answer
Attitude to quality , Team work , Accuracy
Your Answer
Attitude to quality , Team work , Accuracy , High achievement
Multiple Choice Single Answer
Question
The chambers of 20th century dictionary describes strategy as :-
Correct Answer
Generalship
Your Answer
Generalship
Multiple Choice Multiple Answer
Question
Change in the cultural area calls for an examination of norms and values, using such group-based methods as :-
Correct Answer
Action Research , Data Feedback , Team Building
Your Answer
Action Research , Data Feedback
Select The Blank
Question
The ________ key processes that need major attention are reward and control.
Correct Answer
Two
Your Answer
Two
True/False
Question
E-commerce is becoming the 'normal' way to do business.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
H R Managers are responsible for:-
Correct Answer
Setting salary policy , Implementing salary policy , Administrating salary policy
Your Answer
Setting salary policy , Implementing salary policy , Administrating salary policy
Multiple Choice Multiple Answer
Question
Strategic management style includes :-
Correct Answer
Strategic planning , Strategic control , Financial control
Your Answer
Strategic planning , Strategic control , Human resource planning
True/False
Question
The technical changes will trigger a set of political issues.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Who are criticized for developing training and development strategies which do not match business priorities?
Correct Answer
HR Teams
Your Answer
HR Professionals
Select The Blank
Question
The ability to hold the business together as a totality while simultaneously changing it is known as ________.
Correct Answer
Coherence in the management of change
Your Answer
Coherence in the management of change
Multiple Choice Single Answer
Question
Line Managers should insist on involving HR Professionals :-
Correct Answer
In business strategy making process
Your Answer
In business strategy making process
Multiple Choice Single Answer
Question
Measures and rewards are aligned with:-
Correct Answer
Short-term business Results
Your Answer
Long-term business Results
Multiple Choice Multiple Answer
Question
Strategies for securing commitment to change :-
Correct Answer
Preparation , Acceptance , Commitment
Your Answer
Acceptance , Commitment , Preparation
Select The Blank
Question
Overall individual behaviour needs to be measured in ________.
Correct Answer
Output terms
Your Answer
Input terms
Multiple Choice Multiple Answer
Question
The Agenda group's needs were as follows :-
Correct Answer
IT skills , Strategic Thinking skills , Entrepreneurial
Your Answer
IT skills , Strategic Thinking skills , Entrepreneurial
True/False
Question
Newsletters is one of the method of informal communication.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Structures were based on :-
Correct Answer
Division of labour , Central unity of control , Pyramid of managers & supervisors
Your Answer
Division of labour , Central unity of control , Pyramid of managers & supervisors
Multiple Choice Single Answer
Question
How many characteristics were listed in the survey of the International Manager?
Correct Answer
6
Your Answer
6
Multiple Choice Single Answer
Question
HR needs to be fully in tune with the :-
Correct Answer
Internal system
Your Answer
Organization system
Select The Blank
Question
Few personnel managers use ________ as an indicator for morale.
Correct Answer
Absenteeism
Your Answer
Absenteeism
Multiple Choice Single Answer
Question
The strategy mainly focus on how many things?
Correct Answer
Two
Your Answer
Four
Multiple Choice Multiple Answer
Question
Good indicators of culture are :-
Correct Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
Your Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
True/False
Question
Pettigrew and Whipp Concluded from the recent research into change in a number of British firms in Automobile, Publishing, financial services and insurance industries.
Correct Answer
True
Your Answer
False
Select The Blank
Question
The process of eliminating jobs is frequently compared to ________.
Correct Answer
Death and murder
Your Answer
Uncertainty
Match The Following
Question
Correct Answer
Your Answer
Complex organisations use information for
Manpower planning
Manpower planning
Data Items
Current date
Records of leave
Information
Age distribution
Current date
Interpretation
Are we a `young' or `old; organisation
Are we a `young' or `old; organisation
Select The Blank
Question
HR professional should apply risk management techniques to the different aspects of ________.
Correct Answer
HR Strategies
Your Answer
HR Competencies
Multiple Choice Single Answer
Question
Team performance guides need to be developed and completed by :-
Correct Answer
Team development plans
Your Answer
Strategic planning
Multiple Choice Multiple Answer
Question
Quality of life consists of :-
Correct Answer
Trade off between family , Leisure , Career
Your Answer
Trade off between family , Leisure , Career
Match The Following
Question
Correct Answer
Your Answer
T&D executives
Full part in strategic planning process
Job analyses for long-term objectives
HR planning
Effective development of an organizational strategy
Development& evaluating HR practices
Maximum strategy impact
Job analyses for long-term objectives
Effective development of an organizational strategy
Unisys
International on-line service centre
International on-line service centre
Multiple Choice Single Answer
Question
In the strategic model phase 2 is :-
Correct Answer
Defining strategic opportunities
Your Answer
Ensuring Service Excellence
True/False
Question
During mergers early contacts set the tone and arrogance is common.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Developing characteristics of people needed to run business in ________ .
Correct Answer
Long term
Your Answer
Long term
Select The Blank
Question
HR professionals has to be skilled in the art of ________.
Correct Answer
Clarifying
Your Answer
Handling people
Multiple Choice Multiple Answer
Question
A database on people consisting of what facilitates networking?
Correct Answer
People's skills , People's expertise , Project experience
Your Answer
People's skills , People's expertise , Project experience
Select The Blank
Question
The team consists of experienced ________ who have both internal consultancy and business experience.
Correct Answer
OD practitioners
Your Answer
OD practitioners
Multiple Choice Multiple Answer
Question
In the immediate transition, major events include :-
Correct Answer
The appointment of a new board of directors , Other key appointments , Redundancies
Your Answer
The appointment of a new board of directors , Other key appointments , Redundancies
Multiple Choice Single Answer
Question
When the term strategy was began to emerge in business?
Correct Answer
In 1960's
Your Answer
In 1960's
True/False
Question
Strategic level deals with policy formulation and overall goal setting.
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ and appropriate rewards may be part of the answer.
Correct Answer
Training
Your Answer
Compensation
Multiple Choice Multiple Answer
Question
Strategic management involves :-
Correct Answer
Mission & strategy , Formal structure , Human resource system
Your Answer
Mission & strategy , Formal structure , Human resource system
Multiple Choice Multiple Answer
Question
Dave Ulrich suggests that organizational success will spring from capabilities such as :-
Correct Answer
Speed , Responsiveness , Agility
Your Answer
Speed , Responsiveness , Agility
True/False
Question
Executives often need couching in the arts of leadership especially during major change.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
Question
Mission and strategy must be :-
Correct Answer
Clearly communicated , Understood , Adhered
Your Answer
Clearly communicated , Understood , Adhered
Multiple Choice Single Answer
Question
Individual employees have the technical knowledge to achieve :-
Correct Answer
Short-term Results
Your Answer
Long-term Results
Multiple Choice Single Answer
Question
The chambers of 20th century dictionary describes strategy as :-
Correct Answer
Generalship
Your Answer
Generalship
Multiple Choice Single Answer
Question
Government, the economy and civil society need to be in :-
Correct Answer
Balance
Your Answer
Balance
Select The Blank
Question
________ issues tend to be well disguised.
Correct Answer
Territorial
Your Answer
Political
True/False
Question
In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
The QWL program provides a framework for co-ordinating what in order to produce improvements in QWL outcomes?
Correct Answer
The introduction , Maintenance , Improvement
Your Answer
The introduction , Maintenance , Improvement
Multiple Choice Single Answer
Question
Who quoted manual on business strategy?
Correct Answer
Lewis Carrollis Alice,s
Your Answer
Mintzberg
Select The Blank
Question
________ is frequently said to reflect poorly on the abilities of the management.
Correct Answer
Unionization
Your Answer
Non unions
Multiple Choice Single Answer
Question
HR strategy can be used as an :-
Correct Answer
Integrating force
Your Answer
Emerging force
True/False
Question
Flatter structures can reinforce the desire to hoard information.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Human Resource Management Audit (HRMA) is a data-based approach to :-
Correct Answer
Organisational Change
Your Answer
Organisation
Multiple Choice Multiple Answer
Question
The effects on external staffing due to the presence of a union are as follows -
Correct Answer
The wages, benefits, work rules are clearly known to applicants , The wage level is generally higher than in comparison firms , The promotion & job security system is usually based on seniority
Your Answer
The wages, benefits, work rules are clearly known to applicants , The wage level is generally higher than in comparison firms , The promotion & job security system is usually based on seniority
Select The Blank
Question
Design of a selection system that supports the ________ strategies.
Correct Answer
Organizational
Your Answer
Organizational
True/False
Question
Open and frank dialogues between merging parties bring benefits.
Correct Answer
True
Your Answer
True
True/False
Question
HR strategies are expressed as bland statements.
Correct Answer
True
Your Answer
False
Question
Measures and rewards are aligned with:-
Correct Answer
Short-term business Results
Your Answer
Long-term business Results
Multiple Choice Multiple Answer
Question
Strategies for securing commitment to change :-
Correct Answer
Preparation , Acceptance , Commitment
Your Answer
Acceptance , Commitment , Preparation
Select The Blank
Question
Overall individual behaviour needs to be measured in ________.
Correct Answer
Output terms
Your Answer
Input terms
Multiple Choice Multiple Answer
Question
The Agenda group's needs were as follows :-
Correct Answer
IT skills , Strategic Thinking skills , Entrepreneurial
Your Answer
IT skills , Strategic Thinking skills , Entrepreneurial
True/False
Question
Newsletters is one of the method of informal communication.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Structures were based on :-
Correct Answer
Division of labour , Central unity of control , Pyramid of managers & supervisors
Your Answer
Division of labour , Central unity of control , Pyramid of managers & supervisors
Multiple Choice Single Answer
Question
How many characteristics were listed in the survey of the International Manager?
Correct Answer
6
Your Answer
6
Multiple Choice Single Answer
Question
HR needs to be fully in tune with the :-
Correct Answer
Internal system
Your Answer
Organization system
Select The Blank
Question
Few personnel managers use ________ as an indicator for morale.
Correct Answer
Absenteeism
Your Answer
Absenteeism
Multiple Choice Single Answer
Question
The strategy mainly focus on how many things?
Correct Answer
Two
Your Answer
Four
Multiple Choice Multiple Answer
Question
Good indicators of culture are :-
Correct Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
Your Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
True/False
Question
Pettigrew and Whipp Concluded from the recent research into change in a number of British firms in Automobile, Publishing, financial services and insurance industries.
Correct Answer
True
Your Answer
False
Select The Blank
Question
The process of eliminating jobs is frequently compared to ________.
Correct Answer
Death and murder
Your Answer
Uncertainty
Match The Following
Question
Correct Answer
Your Answer
Complex organisations use information for
Manpower planning
Manpower planning
Data Items
Current date
Records of leave
Information
Age distribution
Current date
Interpretation
Are we a `young' or `old; organisation
Are we a `young' or `old; organisation
Select The Blank
Question
HR professional should apply risk management techniques to the different aspects of ________.
Correct Answer
HR Strategies
Your Answer
HR Competencies
Multiple Choice Single Answer
Question
Team performance guides need to be developed and completed by :-
Correct Answer
Team development plans
Your Answer
Strategic planning
Multiple Choice Multiple Answer
Question
Quality of life consists of :-
Correct Answer
Trade off between family , Leisure , Career
Your Answer
Trade off between family , Leisure , Career
Match The Following
Question
Correct Answer
Your Answer
T&D executives
Full part in strategic planning process
Job analyses for long-term objectives
HR planning
Effective development of an organizational strategy
Development& evaluating HR practices
Maximum strategy impact
Job analyses for long-term objectives
Effective development of an organizational strategy
Unisys
International on-line service centre
International on-line service centre
Multiple Choice Single Answer
Question
In the strategic model phase 2 is :-
Correct Answer
Defining strategic opportunities
Your Answer
Ensuring Service Excellence
True/False
Question
During mergers early contacts set the tone and arrogance is common.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Developing characteristics of people needed to run business in ________ .
Correct Answer
Long term
Your Answer
Long term
Select The Blank
Question
HR professionals has to be skilled in the art of ________.
Correct Answer
Clarifying
Your Answer
Handling people
Multiple Choice Multiple Answer
Question
A database on people consisting of what facilitates networking?
Correct Answer
People's skills , People's expertise , Project experience
Your Answer
People's skills , People's expertise , Project experience
Select The Blank
Question
The team consists of experienced ________ who have both internal consultancy and business experience.
Correct Answer
OD practitioners
Your Answer
OD practitioners
Multiple Choice Multiple Answer
Question
In the immediate transition, major events include :-
Correct Answer
The appointment of a new board of directors , Other key appointments , Redundancies
Your Answer
The appointment of a new board of directors , Other key appointments , Redundancies
Multiple Choice Single Answer
Question
When the term strategy was began to emerge in business?
Correct Answer
In 1960's
Your Answer
In 1960's
True/False
Question
Strategic level deals with policy formulation and overall goal setting.
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ and appropriate rewards may be part of the answer.
Correct Answer
Training
Your Answer
Compensation
Multiple Choice Multiple Answer
Question
Strategic management involves :-
Correct Answer
Mission & strategy , Formal structure , Human resource system
Your Answer
Mission & strategy , Formal structure , Human resource system
Multiple Choice Multiple Answer
Question
Dave Ulrich suggests that organizational success will spring from capabilities such as :-
Correct Answer
Speed , Responsiveness , Agility
Your Answer
Speed , Responsiveness , Agility
True/False
Question
Executives often need couching in the arts of leadership especially during major change.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
Question
Mission and strategy must be :-
Correct Answer
Clearly communicated , Understood , Adhered
Your Answer
Clearly communicated , Understood , Adhered
Multiple Choice Single Answer
Question
Individual employees have the technical knowledge to achieve :-
Correct Answer
Short-term Results
Your Answer
Long-term Results
Multiple Choice Single Answer
Question
The chambers of 20th century dictionary describes strategy as :-
Correct Answer
Generalship
Your Answer
Generalship
Multiple Choice Single Answer
Question
Government, the economy and civil society need to be in :-
Correct Answer
Balance
Your Answer
Balance
Select The Blank
Question
________ issues tend to be well disguised.
Correct Answer
Territorial
Your Answer
Political
True/False
Question
In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
The QWL program provides a framework for co-ordinating what in order to produce improvements in QWL outcomes?
Correct Answer
The introduction , Maintenance , Improvement
Your Answer
The introduction , Maintenance , Improvement
Multiple Choice Single Answer
Question
Who quoted manual on business strategy?
Correct Answer
Lewis Carrollis Alice,s
Your Answer
Mintzberg
Select The Blank
Question
________ is frequently said to reflect poorly on the abilities of the management.
Correct Answer
Unionization
Your Answer
Non unions
Multiple Choice Single Answer
Question
HR strategy can be used as an :-
Correct Answer
Integrating force
Your Answer
Emerging force
True/False
Question
Flatter structures can reinforce the desire to hoard information.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Human Resource Management Audit (HRMA) is a data-based approach to :-
Correct Answer
Organisational Change
Your Answer
Organisation
Multiple Choice Multiple Answer
Question
The effects on external staffing due to the presence of a union are as follows -
Correct Answer
The wages, benefits, work rules are clearly known to applicants , The wage level is generally higher than in comparison firms , The promotion & job security system is usually based on seniority
Your Answer
The wages, benefits, work rules are clearly known to applicants , The wage level is generally higher than in comparison firms , The promotion & job security system is usually based on seniority
Select The Blank
Question
Design of a selection system that supports the ________ strategies.
Correct Answer
Organizational
Your Answer
Organizational
True/False
Question
Open and frank dialogues between merging parties bring benefits.
Correct Answer
True
Your Answer
True
True/False
Question
HR strategies are expressed as bland statements.
Correct Answer
True
Your Answer
False
True/False
Question
Managers are able to support people with their development as well as their current skills.
Correct Answer
False
Multiple Choice Multiple Answer
Question
Strategies for securing commitment to change :-
Correct Answer
Preparation , Acceptance , Commitment
True/False
Question
In the current state of evolution of HR, there is a perceived need to sell the value of HR.
Correct Answer
True
Multiple Choice Multiple Answer
Question
Quality of life consists of :-
Correct Answer
Trade off between family , Leisure , Career
Match The Following
Question
Correct Answer
Transfer & Promotion Procedures
Human Resource Department
Groundwork
Clients and users
Key Processes
Reward and Control
Human Resource Systems
Personnel function
Select The Blank
Question
The ________ and control systems should be altered to support the strategic human resource function.
Correct Answer
Reward
Multiple Choice Single Answer
Question
The macro strategy of a QWL program does not determine :-
Correct Answer
General approach for creating change
True/False
Question
Many firms can afford to ignore the international dimensions.
Correct Answer
False
Select The Blank
Question
The human Resource organization will probably have to review it's mission and ________.
Correct Answer
Strategy
True/False
Question
The use of flexible hours, daily, weekly and annual are related to time based.
Correct Answer
True
Multiple Choice Single Answer
Question
How many interrelated sets of processes will have to be carefully monitored?
Correct Answer
Three
Select The Blank
Question
Marilyn McDougall and ________ carried out a study of how companies measure the impact of HRM to the bottom line.
Correct Answer
Angela Mulvie
Select The Blank
Question
The process of eliminating jobs is frequently compared to ________.
Correct Answer
Death and murder
Match The Following
Question
Correct Answer
Completion of Management Agenda
UK
Impact of HRM to the bottom line
Marilyn McDougall & Angela Mulvie
3600 Feedback based on
Range of competencies
Effects of changing workplace on employees
Roffey Park
Multiple Choice Multiple Answer
Question
Different areas of HR responsibility include :-
Correct Answer
Maximum strategic impact , Co-ordinate , Communicate
Select The Blank
Question
________ is created from the intellect of knowledge workers, not from the labour of low grade service and production workers.
Correct Answer
Growth
Multiple Choice Multiple Answer
Question
Communication is :-
Correct Answer
About relationship building , Is obvious area for active collaboration between human resource professionals and the line , Considered a key component of change management
True/False
Question
In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer
False
Multiple Choice Multiple Answer
Question
Strategies towards unions should take into account issues such as :-
Correct Answer
The occupation of workers being considered , Productivity differences , Human capital differences
Multiple Choice Single Answer
Question
Informal system is :-
Correct Answer
Inherently unpredictable
Multiple Choice Multiple Answer
Question
Operational issues related to qualitative measures are :-
Correct Answer
Stability , Functional integrity , People as expenses
Select The Blank
Question
________ Companies are appearing at the center of loose alliances, linked together with global networks.
Correct Answer
Virtual
Multiple Choice Multiple Answer
Question
Ingredients of business strategy are :-
Correct Answer
Analytical , Visionary , Flexible
Select The Blank
Question
HR professional should apply risk management techniques to the different aspects of ________.
Correct Answer
HR Strategies
Multiple Choice Single Answer
Question
The word Strategy is derived from which sphere ?
Correct Answer
Military sphere
Multiple Choice Single Answer
Question
Individual employees have the technical knowledge to achieve :-
Correct Answer
Short-term Results
Multiple Choice Multiple Answer
Question
The potential for making a major contribution would seem to rest at 3 levels such as :-
Correct Answer
Strategic , Operational , Within the human resources
Multiple Choice Multiple Answer
Question
As per a study, the human resource activities rated above 70 percent were :-
Correct Answer
Workforce productivity , Team work , Employee education and training
True/False
Question
The organization's values must be conducive to productivity and quality improvement.
Correct Answer
False
Select The Blank
Question
Human Resource Management in the multidivisional company - The authors of this book is ________.
Correct Answer
Purcell and Ahlstrand
Multiple Choice Single Answer
Question
Motivation is also affected in an organization by :-
Correct Answer
Quality of leadership
Multiple Choice Single Answer
Question
"Can product be `stolen' " or imposed by competition ( need for secrecy) is classified under :-
Correct Answer
The nature of the product
True/False
Question
Evidence suggests unionised establishments will be less successful.
Correct Answer
False
Select The Blank
Question
Let go of unnecessary routine tasks means ________.
Correct Answer
Bebureaucratize
Multiple Choice Multiple Answer
Question
During mergers, effective HR integration is carried out on the following :-
Correct Answer
Remuneration , Benefits , Terms and conditions
Multiple Choice Single Answer
Question
Which approach is provided by HR professionals to addressing key organizational issues?
Correct Answer
Partnership
Select The Blank
Question
The major focus is on ________ acquisition to carry out the strategic plan as well as the development of procedures for measuring and monitoring performance.
Correct Answer
Resource
Multiple Choice Multiple Answer
Question
Types of contribution are :-
Correct Answer
Exceptional teamwork , Excellence in normal key tasks , High achievement in a special project
Multiple Choice Single Answer
Question
The strategy mainly focus on how many things?
Correct Answer
Two
Multiple Choice Single Answer
Question
Major political shifts have opened up vast new markets for :-
Correct Answer
Capitalist goods & service
Select The Blank
Question
The organisation will treat employees with respect & dignity is known as ________.
Correct Answer
Reassurance
True/False
Question
The differences in perspective of senior management and unit managers is not very significant.
Correct Answer
False
Multiple Choice Single Answer
Question
Which teams are being encouraged to take their corporate citizenship roles seriously?
Correct Answer
Management
Multiple Choice Single Answer
Question
Organization's mission and goals should be translated into its :-
Correct Answer
Business & strategic plan
True/False
Question
HR function cannot be prioritized and the appropriate focus for benchmarking can be selected.
Correct Answer
False
Multiple Choice Single Answer
Question
Who suggests that the HR department itself will be an integrating device?
Correct Answer
Shaun Tyson
True/False
Question
Flexibility is HR's most precious asset.
Correct Answer
False
Question
Managers are able to support people with their development as well as their current skills.
Correct Answer
False
Multiple Choice Multiple Answer
Question
Strategies for securing commitment to change :-
Correct Answer
Preparation , Acceptance , Commitment
True/False
Question
In the current state of evolution of HR, there is a perceived need to sell the value of HR.
Correct Answer
True
Multiple Choice Multiple Answer
Question
Quality of life consists of :-
Correct Answer
Trade off between family , Leisure , Career
Match The Following
Question
Correct Answer
Transfer & Promotion Procedures
Human Resource Department
Groundwork
Clients and users
Key Processes
Reward and Control
Human Resource Systems
Personnel function
Select The Blank
Question
The ________ and control systems should be altered to support the strategic human resource function.
Correct Answer
Reward
Multiple Choice Single Answer
Question
The macro strategy of a QWL program does not determine :-
Correct Answer
General approach for creating change
True/False
Question
Many firms can afford to ignore the international dimensions.
Correct Answer
False
Select The Blank
Question
The human Resource organization will probably have to review it's mission and ________.
Correct Answer
Strategy
True/False
Question
The use of flexible hours, daily, weekly and annual are related to time based.
Correct Answer
True
Multiple Choice Single Answer
Question
How many interrelated sets of processes will have to be carefully monitored?
Correct Answer
Three
Select The Blank
Question
Marilyn McDougall and ________ carried out a study of how companies measure the impact of HRM to the bottom line.
Correct Answer
Angela Mulvie
Select The Blank
Question
The process of eliminating jobs is frequently compared to ________.
Correct Answer
Death and murder
Match The Following
Question
Correct Answer
Completion of Management Agenda
UK
Impact of HRM to the bottom line
Marilyn McDougall & Angela Mulvie
3600 Feedback based on
Range of competencies
Effects of changing workplace on employees
Roffey Park
Multiple Choice Multiple Answer
Question
Different areas of HR responsibility include :-
Correct Answer
Maximum strategic impact , Co-ordinate , Communicate
Select The Blank
Question
________ is created from the intellect of knowledge workers, not from the labour of low grade service and production workers.
Correct Answer
Growth
Multiple Choice Multiple Answer
Question
Communication is :-
Correct Answer
About relationship building , Is obvious area for active collaboration between human resource professionals and the line , Considered a key component of change management
True/False
Question
In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer
False
Multiple Choice Multiple Answer
Question
Strategies towards unions should take into account issues such as :-
Correct Answer
The occupation of workers being considered , Productivity differences , Human capital differences
Multiple Choice Single Answer
Question
Informal system is :-
Correct Answer
Inherently unpredictable
Multiple Choice Multiple Answer
Question
Operational issues related to qualitative measures are :-
Correct Answer
Stability , Functional integrity , People as expenses
Select The Blank
Question
________ Companies are appearing at the center of loose alliances, linked together with global networks.
Correct Answer
Virtual
Multiple Choice Multiple Answer
Question
Ingredients of business strategy are :-
Correct Answer
Analytical , Visionary , Flexible
Select The Blank
Question
HR professional should apply risk management techniques to the different aspects of ________.
Correct Answer
HR Strategies
Multiple Choice Single Answer
Question
The word Strategy is derived from which sphere ?
Correct Answer
Military sphere
Multiple Choice Single Answer
Question
Individual employees have the technical knowledge to achieve :-
Correct Answer
Short-term Results
Multiple Choice Multiple Answer
Question
The potential for making a major contribution would seem to rest at 3 levels such as :-
Correct Answer
Strategic , Operational , Within the human resources
Multiple Choice Multiple Answer
Question
As per a study, the human resource activities rated above 70 percent were :-
Correct Answer
Workforce productivity , Team work , Employee education and training
True/False
Question
The organization's values must be conducive to productivity and quality improvement.
Correct Answer
False
Select The Blank
Question
Human Resource Management in the multidivisional company - The authors of this book is ________.
Correct Answer
Purcell and Ahlstrand
Multiple Choice Single Answer
Question
Motivation is also affected in an organization by :-
Correct Answer
Quality of leadership
Multiple Choice Single Answer
Question
"Can product be `stolen' " or imposed by competition ( need for secrecy) is classified under :-
Correct Answer
The nature of the product
True/False
Question
Evidence suggests unionised establishments will be less successful.
Correct Answer
False
Select The Blank
Question
Let go of unnecessary routine tasks means ________.
Correct Answer
Bebureaucratize
Multiple Choice Multiple Answer
Question
During mergers, effective HR integration is carried out on the following :-
Correct Answer
Remuneration , Benefits , Terms and conditions
Multiple Choice Single Answer
Question
Which approach is provided by HR professionals to addressing key organizational issues?
Correct Answer
Partnership
Select The Blank
Question
The major focus is on ________ acquisition to carry out the strategic plan as well as the development of procedures for measuring and monitoring performance.
Correct Answer
Resource
Multiple Choice Multiple Answer
Question
Types of contribution are :-
Correct Answer
Exceptional teamwork , Excellence in normal key tasks , High achievement in a special project
Multiple Choice Single Answer
Question
The strategy mainly focus on how many things?
Correct Answer
Two
Multiple Choice Single Answer
Question
Major political shifts have opened up vast new markets for :-
Correct Answer
Capitalist goods & service
Select The Blank
Question
The organisation will treat employees with respect & dignity is known as ________.
Correct Answer
Reassurance
True/False
Question
The differences in perspective of senior management and unit managers is not very significant.
Correct Answer
False
Multiple Choice Single Answer
Question
Which teams are being encouraged to take their corporate citizenship roles seriously?
Correct Answer
Management
Multiple Choice Single Answer
Question
Organization's mission and goals should be translated into its :-
Correct Answer
Business & strategic plan
True/False
Question
HR function cannot be prioritized and the appropriate focus for benchmarking can be selected.
Correct Answer
False
Multiple Choice Single Answer
Question
Who suggests that the HR department itself will be an integrating device?
Correct Answer
Shaun Tyson
True/False
Question
Flexibility is HR's most precious asset.
Correct Answer
False
Multiple Choice Single Answer
Question
One of the most valuable factor in overcoming cultural challenges is :-
Correct Answer
Outstanding communication & persuasion skills
Your Answer
Rigidity
Multiple Choice Single Answer
Question
Who quoted manual on business strategy?
Correct Answer
Lewis Carrollis Alice,s
Your Answer
Mintzberg
Select The Blank
Question
Standard Life's UK workforce has grown by 40% in ________ years and currently numbers 9700 employees.
Correct Answer
Three
Your Answer
Five
Multiple Choice Single Answer
Question
According to whom there is a much wider caliber of people applying for jobs than in years gone by?
Correct Answer
Head hunters
Your Answer
Head hunters
Multiple Choice Single Answer
Question
What type of effort is required to encourage all the members of the organization to work together?
Correct Answer
Continuous
Your Answer
Continuous
Multiple Choice Single Answer
Question
Organizations are aspiring to become the :-
Correct Answer
Employer of choice
Your Answer
Equal opportunity employer
True/False
Question
Organisations are attempting to integrate culture change objectives with Career Planning.
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
What types of basic skills are required in an R & D type of organization?
Correct Answer
Creativity & technical skills
Your Answer
Creativity & technical skills
Select The Blank
Question
________ of management is likely to be another key agenda item.
Correct Answer
Quality
Your Answer
Performance
Select The Blank
Question
Strategic thinking is a ________ process.
Correct Answer
Continuing
Your Answer
Continuing
Multiple Choice Multiple Answer
Question
Primary sources of data are :-
Correct Answer
Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff
Your Answer
Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff
Multiple Choice Multiple Answer
Question
During mergers, effective HR integration is carried out on the following :-
Correct Answer
Remuneration , Benefits , Terms and conditions
Your Answer
Remuneration , Benefits , Terms and conditions
Select The Blank
Question
The ________ link calls for dialogue between the business concerns and the human resource concern.
Correct Answer
Strategic
Your Answer
Strategic
Multiple Choice Single Answer
Question
Head count reduction are occurring :-
Correct Answer
With greater frequency
Your Answer
With greater frequency
Select The Blank
Question
The values and principles of QWL ________ with the ones operating in many organisations.
Correct Answer
Contrast sharply
Your Answer
Contrast sharply
Multiple Choice Single Answer
Question
The word Strategy is derived from which sphere ?
Correct Answer
Military sphere
Your Answer
Military sphere
Multiple Choice Multiple Answer
Question
Strategic HR activity includes :-
Correct Answer
Change Management , Succession Planning , Training and development
Your Answer
Change Management , Succession Planning , Training and development
Multiple Choice Multiple Answer
Question
Good indicators of culture are :-
Correct Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
Your Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
Select The Blank
Question
________ is considered as a strategic activity.
Correct Answer
Recruitment
Your Answer
Planning
Select The Blank
Question
Competitive edge comes from the ________ of people.
Correct Answer
Quality
Your Answer
Competency
Multiple Choice Single Answer
Question
The chambers of 20th century dictionary describes strategy as :-
Correct Answer
Generalship
Your Answer
Generalship
Multiple Choice Single Answer
Question
When the term strategy was began to emerge in business?
Correct Answer
In 1960's
Your Answer
In 1960's
Multiple Choice Single Answer
Question
The management thinking has developed over the last :-
Correct Answer
30 years
Your Answer
30 years
Select The Blank
Question
Given the current emphasis on individualism the obvious route might seem to be the ________.
Correct Answer
Sophisticated human relations mode
Your Answer
Sophisticated human relations mode
Multiple Choice Multiple Answer
Question
Organisational effectiveness outcomes include :-
Correct Answer
Higher productivity , Higher quality , Higher profits
Your Answer
Higher productivity , Higher quality , Higher profits
Multiple Choice Single Answer
Question
The most common cause of merger failure is :-
Correct Answer
Culture clashes
Your Answer
Culture clashes
Multiple Choice Multiple Answer
Question
Different areas of HR strategy :-
Correct Answer
Resourcing , Commitment , Rewards
Your Answer
Resourcing , Rewards , Grievances
Select The Blank
Question
The business side of the process begins with the strategic ________ as the guiding framework.
Correct Answer
Plan
Your Answer
Policy
True/False
Question
Operational information makes the job of the personnel clerk easier.
Correct Answer
True
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
Strategy
Thinking Process
Thinking Process
Boston Consulting group
Stars, dogs & cash cows
Stars, dogs & cash cows
Henry Mintzberg
Academic from McGill University
Academic from McGill University
Brian Quinn
Logical inscrementalism
Logical inscrementalism
Multiple Choice Single Answer
Question
The biggest challenge for strategic H R is to create the type of culture that will support the :-
Correct Answer
Organization's objectives
Your Answer
Organization's objectives
True/False
Question
HR contributions are not required during the process of business strategy formulation.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Training provisions include :-
Correct Answer
Type of training provided , How training budgets are controlled , Evaluation practices
Your Answer
Type of training provided , How training budgets are controlled , Evaluation practices
Multiple Choice Multiple Answer
Question
A simple way to analyse the types of human resource information is to use the familiar pyramid of :-
Correct Answer
Strategic level , Tactical level , Operational level
Your Answer
Strategic level , Operational level
Multiple Choice Multiple Answer
Question
Challenges of working across boundaries are :-
Correct Answer
Lack of trust , Turf issues , Cultural Differences
Your Answer
Lack of trust , Turf issues , Cultural Differences
Select The Blank
Question
The organization's ________ must be conducive to productivity and quality improvement.
Correct Answer
Culture
Your Answer
Development
True/False
Question
If mergers are handled `professionally they can never backfire.
Correct Answer
False
Your Answer
False
True/False
Question
In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer
False
Your Answer
False
True/False
Question
Communication is not very important in pre-merger phase.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
If a firm uses aggressive approach for culture change it usually :-
Correct Answer
Mobilises dissent , Is politically naïve , Lacks skills
Your Answer
Mobilises dissent , Is politically naïve , Lacks skills
True/False
Question
The business side of the process begins with the strategic link as the guiding framework.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
What should not be underestimated in the pre merger phase?
Correct Answer
Employee's loyalty to their colleagues , Ways of working , Company brand
Your Answer
Employee's loyalty to their colleagues , Ways of working , Company brand
Match The Following
Question
Correct Answer
Your Answer
Roger Harrison
Different approaches to changing an organisation's culture may be more or less difficult
Invention of the `post it' note
Marion Devine
Formal communication
Formal communication
Quinn
Change happens in an evolutionary way
Change happens in an evolutionary way
Roffey Park
Career development in flatter structures project
Career development in flatter structures project
True/False
Question
Personnel are normally in a good position to influence the content of opinion surveys.
Correct Answer
True
Your Answer
True
True/False
Question
There is only a single tool available in the market for conducting a formal audit.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Individual level where people are usually motivated to close the gap between their current and desired ________.
Correct Answer
Capabilities
Your Answer
Skills
Multiple Choice Single Answer
Question
The strategy mainly focus on how many things?
Correct Answer
Two
Your Answer
Two
Question
One of the most valuable factor in overcoming cultural challenges is :-
Correct Answer
Outstanding communication & persuasion skills
Your Answer
Rigidity
Multiple Choice Single Answer
Question
Who quoted manual on business strategy?
Correct Answer
Lewis Carrollis Alice,s
Your Answer
Mintzberg
Select The Blank
Question
Standard Life's UK workforce has grown by 40% in ________ years and currently numbers 9700 employees.
Correct Answer
Three
Your Answer
Five
Multiple Choice Single Answer
Question
According to whom there is a much wider caliber of people applying for jobs than in years gone by?
Correct Answer
Head hunters
Your Answer
Head hunters
Multiple Choice Single Answer
Question
What type of effort is required to encourage all the members of the organization to work together?
Correct Answer
Continuous
Your Answer
Continuous
Multiple Choice Single Answer
Question
Organizations are aspiring to become the :-
Correct Answer
Employer of choice
Your Answer
Equal opportunity employer
True/False
Question
Organisations are attempting to integrate culture change objectives with Career Planning.
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
What types of basic skills are required in an R & D type of organization?
Correct Answer
Creativity & technical skills
Your Answer
Creativity & technical skills
Select The Blank
Question
________ of management is likely to be another key agenda item.
Correct Answer
Quality
Your Answer
Performance
Select The Blank
Question
Strategic thinking is a ________ process.
Correct Answer
Continuing
Your Answer
Continuing
Multiple Choice Multiple Answer
Question
Primary sources of data are :-
Correct Answer
Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff
Your Answer
Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff
Multiple Choice Multiple Answer
Question
During mergers, effective HR integration is carried out on the following :-
Correct Answer
Remuneration , Benefits , Terms and conditions
Your Answer
Remuneration , Benefits , Terms and conditions
Select The Blank
Question
The ________ link calls for dialogue between the business concerns and the human resource concern.
Correct Answer
Strategic
Your Answer
Strategic
Multiple Choice Single Answer
Question
Head count reduction are occurring :-
Correct Answer
With greater frequency
Your Answer
With greater frequency
Select The Blank
Question
The values and principles of QWL ________ with the ones operating in many organisations.
Correct Answer
Contrast sharply
Your Answer
Contrast sharply
Multiple Choice Single Answer
Question
The word Strategy is derived from which sphere ?
Correct Answer
Military sphere
Your Answer
Military sphere
Multiple Choice Multiple Answer
Question
Strategic HR activity includes :-
Correct Answer
Change Management , Succession Planning , Training and development
Your Answer
Change Management , Succession Planning , Training and development
Multiple Choice Multiple Answer
Question
Good indicators of culture are :-
Correct Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
Your Answer
The rituals & routines which the staff engage in , The amount and the nature of political activity , Symbolism of certain aspects
Select The Blank
Question
________ is considered as a strategic activity.
Correct Answer
Recruitment
Your Answer
Planning
Select The Blank
Question
Competitive edge comes from the ________ of people.
Correct Answer
Quality
Your Answer
Competency
Multiple Choice Single Answer
Question
The chambers of 20th century dictionary describes strategy as :-
Correct Answer
Generalship
Your Answer
Generalship
Multiple Choice Single Answer
Question
When the term strategy was began to emerge in business?
Correct Answer
In 1960's
Your Answer
In 1960's
Multiple Choice Single Answer
Question
The management thinking has developed over the last :-
Correct Answer
30 years
Your Answer
30 years
Select The Blank
Question
Given the current emphasis on individualism the obvious route might seem to be the ________.
Correct Answer
Sophisticated human relations mode
Your Answer
Sophisticated human relations mode
Multiple Choice Multiple Answer
Question
Organisational effectiveness outcomes include :-
Correct Answer
Higher productivity , Higher quality , Higher profits
Your Answer
Higher productivity , Higher quality , Higher profits
Multiple Choice Single Answer
Question
The most common cause of merger failure is :-
Correct Answer
Culture clashes
Your Answer
Culture clashes
Multiple Choice Multiple Answer
Question
Different areas of HR strategy :-
Correct Answer
Resourcing , Commitment , Rewards
Your Answer
Resourcing , Rewards , Grievances
Select The Blank
Question
The business side of the process begins with the strategic ________ as the guiding framework.
Correct Answer
Plan
Your Answer
Policy
True/False
Question
Operational information makes the job of the personnel clerk easier.
Correct Answer
True
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
Strategy
Thinking Process
Thinking Process
Boston Consulting group
Stars, dogs & cash cows
Stars, dogs & cash cows
Henry Mintzberg
Academic from McGill University
Academic from McGill University
Brian Quinn
Logical inscrementalism
Logical inscrementalism
Multiple Choice Single Answer
Question
The biggest challenge for strategic H R is to create the type of culture that will support the :-
Correct Answer
Organization's objectives
Your Answer
Organization's objectives
True/False
Question
HR contributions are not required during the process of business strategy formulation.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Training provisions include :-
Correct Answer
Type of training provided , How training budgets are controlled , Evaluation practices
Your Answer
Type of training provided , How training budgets are controlled , Evaluation practices
Multiple Choice Multiple Answer
Question
A simple way to analyse the types of human resource information is to use the familiar pyramid of :-
Correct Answer
Strategic level , Tactical level , Operational level
Your Answer
Strategic level , Operational level
Multiple Choice Multiple Answer
Question
Challenges of working across boundaries are :-
Correct Answer
Lack of trust , Turf issues , Cultural Differences
Your Answer
Lack of trust , Turf issues , Cultural Differences
Select The Blank
Question
The organization's ________ must be conducive to productivity and quality improvement.
Correct Answer
Culture
Your Answer
Development
True/False
Question
If mergers are handled `professionally they can never backfire.
Correct Answer
False
Your Answer
False
True/False
Question
In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer
False
Your Answer
False
True/False
Question
Communication is not very important in pre-merger phase.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
If a firm uses aggressive approach for culture change it usually :-
Correct Answer
Mobilises dissent , Is politically naïve , Lacks skills
Your Answer
Mobilises dissent , Is politically naïve , Lacks skills
True/False
Question
The business side of the process begins with the strategic link as the guiding framework.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
What should not be underestimated in the pre merger phase?
Correct Answer
Employee's loyalty to their colleagues , Ways of working , Company brand
Your Answer
Employee's loyalty to their colleagues , Ways of working , Company brand
Match The Following
Question
Correct Answer
Your Answer
Roger Harrison
Different approaches to changing an organisation's culture may be more or less difficult
Invention of the `post it' note
Marion Devine
Formal communication
Formal communication
Quinn
Change happens in an evolutionary way
Change happens in an evolutionary way
Roffey Park
Career development in flatter structures project
Career development in flatter structures project
True/False
Question
Personnel are normally in a good position to influence the content of opinion surveys.
Correct Answer
True
Your Answer
True
True/False
Question
There is only a single tool available in the market for conducting a formal audit.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Individual level where people are usually motivated to close the gap between their current and desired ________.
Correct Answer
Capabilities
Your Answer
Skills
Multiple Choice Single Answer
Question
The strategy mainly focus on how many things?
Correct Answer
Two
Your Answer
Two
True/False
Question Radford defines responsibilities of HR.
Correct Answer True
Your Answer True
True/False
Question Human Resources and manufacturing were tied to the highest pay levels of functional heads.
Correct Answer True
Your Answer True
Select The Blank
Question Performance management of the ________ has mainly focused on activity management.
Correct Answer 1990's
Your Answer 1970's
Multiple Choice Multiple Answer
Question Strategic management involves :-
Correct Answer Mission & strategy , Formal structure , Human resource system
Your Answer Mission & strategy , Formal structure , Human resource system
True/False
Question In real terms, the cost of quality is the cost incurred in not getting things right first time.
Correct Answer True
Your Answer True
True/False
Question Much criticism of PRP stems from its failure to take account of team needs.
Correct Answer True
Your Answer True
Select The Blank
Question ________ of management is likely to be another key agenda item.
Correct Answer Quality
Your Answer Quality
Multiple Choice Single Answer
Question Who suggests that the HR department itself will be an integrating device?
Correct Answer Shaun Tyson
Your Answer Shaun Tyson
Select The Blank
Question Pettigrew & Whipp identified ________ central factors for managing change successfully.
Correct Answer Five
Your Answer Three
Multiple Choice Single Answer
Question What senior executives do?
Correct Answer Develop Strategy
Your Answer Develop Strategy
Multiple Choice Multiple Answer
Question The different linking themes include :-
Correct Answer Competencies , Technology , International dimensions
Your Answer Holistic approach , Competencies , Technology
Select The Blank
Question ________ issues tend to be well disguised.
Correct Answer Territorial
Your Answer Political
Multiple Choice Multiple Answer
Question Business strategy content are :-
Correct Answer Socio economic , Technological , Political-legal
Your Answer Socio economic , Technological , Work systems
True/False
Question In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer False
Your Answer False
True/False
Question Changing any process in isolation is a fool's errand.
Correct Answer True
Your Answer True
Select The Blank
Question Strategy as an emerging process of ________.
Correct Answer Action
Your Answer Organization
True/False
Question Develop a commitment of how to organise and manage for competitiveness.
Correct Answer False
Your Answer True
Select The Blank
Question Strategic thinking is a ________ process.
Correct Answer Continuing
Your Answer Ongoing
Multiple Choice Single Answer
Question Which of the following is not a method of learning?
Correct Answer Outdoor development
Your Answer Outdoor development
Multiple Choice Single Answer
Question What does change bring about for individuals & organizations?
Correct Answer Opportunities
Your Answer Opportunities
Multiple Choice Single Answer
Question Majority of the cartelistic of international manager involve
Correct Answer Soft skills
Your Answer Intangible skills
Multiple Choice Multiple Answer
Question Training provisions include :-
Correct Answer Type of training provided , How training budgets are controlled , Evaluation practices
Your Answer Type of training provided , How training budgets are controlled , Evaluation practices
Multiple Choice Multiple Answer
Question Prof. Peter Smith's concept is related to :-
Correct Answer Cultural Differences , Cross-cultural working , People work together
Your Answer Cultural Differences , Cross-cultural working , People work together
Multiple Choice Single Answer
Question The concept of what is vital to improve the effectiveness of an organisation's process :-
Correct Answer Internal customer
Your Answer External customer
Select The Blank
Question There are ________ for sharing & developing knowledge inside the company.
Correct Answer Opportunities
Your Answer Opportunities
Select The Blank
Question ________ is potentially one of the most difficult to implement effectively.
Correct Answer T Q
Your Answer T Q
Multiple Choice Multiple Answer
Question Typical actions that reduce the scope of activity of an organization include :-
Correct Answer Cost cutting programs , Reduction of capacity , Divestitures
Your Answer Reduction of capacity , Divestitures
Multiple Choice Multiple Answer
Question The most cost effective approach is :-
Correct Answer Concentrate efforts on core elements , To identify core elements
Your Answer To identify core elements , Concentrate efforts on core elements , Give significance to supporting factors
Multiple Choice Single Answer
Question One of the most valuable factor in overcoming cultural challenges is :-
Correct Answer Outstanding communication & persuasion skills
Your Answer Outstanding communication & persuasion skills
Multiple Choice Single Answer
Question According to Roger Harrison what can be achieved through exploiting the dynamic tension between the strengths of different culture types?
Correct Answer Organizational excellence
Your Answer Goodwill & reputation
Multiple Choice Multiple Answer
Question H R Managers are responsible for:-
Correct Answer Setting salary policy , Implementing salary policy , Administrating salary policy
Your Answer Setting salary policy , Implementing salary policy , Total employment cost
Match The Following
Question Correct Answer Your Answer
Cost of external failure The cost arising outside the organisation due to failure to achieve the quality specified after the transfer of ownership to the customer The cost arising outside the organisation due to failure to achieve the quality specified after the transfer of ownership to the customer
Cost of prevention The cost of an action to prevent or reduce defects and failures The cost of an action to prevent or reduce defects and failures
Cost of appraisal The cost of assessing the quality achieved The cost of assessing the quality achieved
Cost of internal failure The costs arising within the organisation due to failure to achieve the quality specified before the transfer of ownership to the customer The costs arising within the organisation due to failure to achieve the quality specified before the transfer of ownership to the customer
True/False
Question T&D is strongly aligned to the strategic leadership and planning processes of the business.
Correct Answer True
Your Answer True
Select The Blank
Question Organizations whose employees are represented by unions frequently have ________.
Correct Answer Different human resources management systems
Your Answer Different human resources management systems
True/False
Question QWL represents an image of the way people should relate to each other & to their organisation.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Primary sources of data are :-
Correct Answer Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff
Your Answer Interviews with senior Management , Interviews and questionnaires with line Management , Collecting data
Multiple Choice Single Answer
Question Most important assets an organization has and their effective management is the key to its success :-
Correct Answer People
Your Answer People
Select The Blank
Question The organisation will treat employees with respect & dignity is known as ________.
Correct Answer Reassurance
Your Answer Reassurance
Multiple Choice Multiple Answer
Question In the immediate transition, major events include :-
Correct Answer The appointment of a new board of directors , Other key appointments , Redundancies
Your Answer The appointment of a new board of directors , Redundancies , Fixation of pay structures
Multiple Choice Single Answer
Question Strategic business partnership is :-
Correct Answer Not a one way street
Your Answer Not a one way street
Multiple Choice Multiple Answer
Question The distinction between the different levels may vary in different organisations according to their :-
Correct Answer Size , Complexity , Sophistication of their personnel function
Your Answer Size , Sophistication of their personnel function , Structural make up
Match The Following
Question Correct Answer Your Answer
Tyson of Cranfield Companies will have in future to think of different kinds of practices to apply to employment relationships Company remains stuck in the old adversarial bargained constitutional mode
Kinsley Lord Model encapsulates much of what organisation development now involves Companies will have in future to think of different kinds of practices to apply to employment relationships
Murlis Defined 5 main kinds of teams Common sense is a systematic learnable discipline with a wide range of explicit competencies
Armstrong Common sense is a systematic learnable discipline with a wide range of explicit competencies The agenda remains fixed
Multiple Choice Single Answer
Question Latent tensions like geological fault lines become visible under the condition of:-
Correct Answer Stress and tension
Your Answer Stress and tension
True/False
Question Many organizations are now grappling with the need to recruit and retain loyal employees.
Correct Answer False
Your Answer True
Select The Blank
Question Cost information is seen as a responsibility of ________ as per H R Manager.
Correct Answer Finance department
Your Answer Finance department
Multiple Choice Single Answer
Question Development strategy should be guided by a :-
Correct Answer Vision & Set of values
Your Answer Vision & Policies
Multiple Choice Multiple Answer
Question The SHRM contribution could include :-
Correct Answer The development of a joint venture culture , Team building , Development of flexibility among employees Your Answer The development of a joint venture culture , Team building , Development of flexibility among employees
Question Radford defines responsibilities of HR.
Correct Answer True
Your Answer True
True/False
Question Human Resources and manufacturing were tied to the highest pay levels of functional heads.
Correct Answer True
Your Answer True
Select The Blank
Question Performance management of the ________ has mainly focused on activity management.
Correct Answer 1990's
Your Answer 1970's
Multiple Choice Multiple Answer
Question Strategic management involves :-
Correct Answer Mission & strategy , Formal structure , Human resource system
Your Answer Mission & strategy , Formal structure , Human resource system
True/False
Question In real terms, the cost of quality is the cost incurred in not getting things right first time.
Correct Answer True
Your Answer True
True/False
Question Much criticism of PRP stems from its failure to take account of team needs.
Correct Answer True
Your Answer True
Select The Blank
Question ________ of management is likely to be another key agenda item.
Correct Answer Quality
Your Answer Quality
Multiple Choice Single Answer
Question Who suggests that the HR department itself will be an integrating device?
Correct Answer Shaun Tyson
Your Answer Shaun Tyson
Select The Blank
Question Pettigrew & Whipp identified ________ central factors for managing change successfully.
Correct Answer Five
Your Answer Three
Multiple Choice Single Answer
Question What senior executives do?
Correct Answer Develop Strategy
Your Answer Develop Strategy
Multiple Choice Multiple Answer
Question The different linking themes include :-
Correct Answer Competencies , Technology , International dimensions
Your Answer Holistic approach , Competencies , Technology
Select The Blank
Question ________ issues tend to be well disguised.
Correct Answer Territorial
Your Answer Political
Multiple Choice Multiple Answer
Question Business strategy content are :-
Correct Answer Socio economic , Technological , Political-legal
Your Answer Socio economic , Technological , Work systems
True/False
Question In practice, the right balance between individuals & team has never proved to be elusive.
Correct Answer False
Your Answer False
True/False
Question Changing any process in isolation is a fool's errand.
Correct Answer True
Your Answer True
Select The Blank
Question Strategy as an emerging process of ________.
Correct Answer Action
Your Answer Organization
True/False
Question Develop a commitment of how to organise and manage for competitiveness.
Correct Answer False
Your Answer True
Select The Blank
Question Strategic thinking is a ________ process.
Correct Answer Continuing
Your Answer Ongoing
Multiple Choice Single Answer
Question Which of the following is not a method of learning?
Correct Answer Outdoor development
Your Answer Outdoor development
Multiple Choice Single Answer
Question What does change bring about for individuals & organizations?
Correct Answer Opportunities
Your Answer Opportunities
Multiple Choice Single Answer
Question Majority of the cartelistic of international manager involve
Correct Answer Soft skills
Your Answer Intangible skills
Multiple Choice Multiple Answer
Question Training provisions include :-
Correct Answer Type of training provided , How training budgets are controlled , Evaluation practices
Your Answer Type of training provided , How training budgets are controlled , Evaluation practices
Multiple Choice Multiple Answer
Question Prof. Peter Smith's concept is related to :-
Correct Answer Cultural Differences , Cross-cultural working , People work together
Your Answer Cultural Differences , Cross-cultural working , People work together
Multiple Choice Single Answer
Question The concept of what is vital to improve the effectiveness of an organisation's process :-
Correct Answer Internal customer
Your Answer External customer
Select The Blank
Question There are ________ for sharing & developing knowledge inside the company.
Correct Answer Opportunities
Your Answer Opportunities
Select The Blank
Question ________ is potentially one of the most difficult to implement effectively.
Correct Answer T Q
Your Answer T Q
Multiple Choice Multiple Answer
Question Typical actions that reduce the scope of activity of an organization include :-
Correct Answer Cost cutting programs , Reduction of capacity , Divestitures
Your Answer Reduction of capacity , Divestitures
Multiple Choice Multiple Answer
Question The most cost effective approach is :-
Correct Answer Concentrate efforts on core elements , To identify core elements
Your Answer To identify core elements , Concentrate efforts on core elements , Give significance to supporting factors
Multiple Choice Single Answer
Question One of the most valuable factor in overcoming cultural challenges is :-
Correct Answer Outstanding communication & persuasion skills
Your Answer Outstanding communication & persuasion skills
Multiple Choice Single Answer
Question According to Roger Harrison what can be achieved through exploiting the dynamic tension between the strengths of different culture types?
Correct Answer Organizational excellence
Your Answer Goodwill & reputation
Multiple Choice Multiple Answer
Question H R Managers are responsible for:-
Correct Answer Setting salary policy , Implementing salary policy , Administrating salary policy
Your Answer Setting salary policy , Implementing salary policy , Total employment cost
Match The Following
Question Correct Answer Your Answer
Cost of external failure The cost arising outside the organisation due to failure to achieve the quality specified after the transfer of ownership to the customer The cost arising outside the organisation due to failure to achieve the quality specified after the transfer of ownership to the customer
Cost of prevention The cost of an action to prevent or reduce defects and failures The cost of an action to prevent or reduce defects and failures
Cost of appraisal The cost of assessing the quality achieved The cost of assessing the quality achieved
Cost of internal failure The costs arising within the organisation due to failure to achieve the quality specified before the transfer of ownership to the customer The costs arising within the organisation due to failure to achieve the quality specified before the transfer of ownership to the customer
True/False
Question T&D is strongly aligned to the strategic leadership and planning processes of the business.
Correct Answer True
Your Answer True
Select The Blank
Question Organizations whose employees are represented by unions frequently have ________.
Correct Answer Different human resources management systems
Your Answer Different human resources management systems
True/False
Question QWL represents an image of the way people should relate to each other & to their organisation.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Primary sources of data are :-
Correct Answer Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff
Your Answer Interviews with senior Management , Interviews and questionnaires with line Management , Collecting data
Multiple Choice Single Answer
Question Most important assets an organization has and their effective management is the key to its success :-
Correct Answer People
Your Answer People
Select The Blank
Question The organisation will treat employees with respect & dignity is known as ________.
Correct Answer Reassurance
Your Answer Reassurance
Multiple Choice Multiple Answer
Question In the immediate transition, major events include :-
Correct Answer The appointment of a new board of directors , Other key appointments , Redundancies
Your Answer The appointment of a new board of directors , Redundancies , Fixation of pay structures
Multiple Choice Single Answer
Question Strategic business partnership is :-
Correct Answer Not a one way street
Your Answer Not a one way street
Multiple Choice Multiple Answer
Question The distinction between the different levels may vary in different organisations according to their :-
Correct Answer Size , Complexity , Sophistication of their personnel function
Your Answer Size , Sophistication of their personnel function , Structural make up
Match The Following
Question Correct Answer Your Answer
Tyson of Cranfield Companies will have in future to think of different kinds of practices to apply to employment relationships Company remains stuck in the old adversarial bargained constitutional mode
Kinsley Lord Model encapsulates much of what organisation development now involves Companies will have in future to think of different kinds of practices to apply to employment relationships
Murlis Defined 5 main kinds of teams Common sense is a systematic learnable discipline with a wide range of explicit competencies
Armstrong Common sense is a systematic learnable discipline with a wide range of explicit competencies The agenda remains fixed
Multiple Choice Single Answer
Question Latent tensions like geological fault lines become visible under the condition of:-
Correct Answer Stress and tension
Your Answer Stress and tension
True/False
Question Many organizations are now grappling with the need to recruit and retain loyal employees.
Correct Answer False
Your Answer True
Select The Blank
Question Cost information is seen as a responsibility of ________ as per H R Manager.
Correct Answer Finance department
Your Answer Finance department
Multiple Choice Single Answer
Question Development strategy should be guided by a :-
Correct Answer Vision & Set of values
Your Answer Vision & Policies
Multiple Choice Multiple Answer
Question The SHRM contribution could include :-
Correct Answer The development of a joint venture culture , Team building , Development of flexibility among employees Your Answer The development of a joint venture culture , Team building , Development of flexibility among employees
Match The Following
Question Correct Answer Your Answer
HR Agenda --Retention of Talents
HR Practitioners --Mentor
HR Strategists --Embedded practices
Responsibilities of HR-- Recruitment
Multiple Choice Single Answer
Question Who, in the past expected periodic unemployment over their careers?
Correct Answer Blue collar workers
Your Answer Administrative staff
Multiple Choice Single Answer
Question When top managers lay off technical & professional workers, they must assess the impact of such lay off on :-
Correct Answer The remaining corps of employees
Your Answer The remaining corps of employees
Multiple Choice Multiple Answer
Question IT sector employers are looking for :-
Correct Answer Specific skills , Experience , High market value
Your Answer Specific skills , Experience
True/False
Question HR partner will probably be involved in some way with the implementation of the solution.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question What is the general obsevation / importance in ensuring excellent candidates can be seen at times which are possible for them, rather than to a fixed interview schedule?
Correct Answer Flexibility
Your Answer Flexibility
Select The Blank
Question The organization's ________ must be conducive to productivity and quality improvement.
Correct Answer Culture
Your Answer Culture
Match The Following
Question Correct Answer Your Answer
Classic consultancy cycle --Gaining Entry
Technology-- Working Practices
Dave Ulrich --Appropriate risks
Gareth Morgan-- Formal Authority
True/False
Question The interest in recent years in emotional & other forms of intelligence is starting to percolate through into western management vocabulary.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Quality of life consists of :-
Correct Answer Trade off between family , Leisure , Career
Your Answer Leisure , Career
Multiple Choice Single Answer
Question The adult learning process does not include :-
Correct Answer Continuous professional development
Your Answer Continuous professional development
Select The Blank
Question ________ responsibility is to keep up to date & keep up with the information flow.
Correct Answer Knowledge owner's
Your Answer Knowledge manager's
Select The Blank
Question Given the current emphasis on individualism the obvious route might seem to be the ________.
Correct Answer Sophisticated human relations mode
Your Answer Sophisticated human relations mode
True/False
Question The only real measure of the quality of a product and service is whether it delivers customer satisfaction.
Correct Answer True
Your Answer True
Select The Blank
Question Let go of unnecessary routine tasks means ________.
Correct Answer Bebureaucratize
Your Answer Centralize
Multiple Choice Multiple Answer
Question Communication is :-
Correct Answer About relationship building , Is obvious area for active collaboration between human resource professionals and the line , Considered a key component of change management
Your Answer About relationship building , Is obvious area for active collaboration between human resource professionals and the line , Considered a key component of change management
Select The Blank
Question HR Scorecard stands alone but fits into the ________ scorecard.
Correct Answer Balance
Your Answer Corporate
True/False
Question Time is not a major constraint as the organization works at full capacity throughout the year.
Correct Answer False
Your Answer True
True/False
Question If mergers are handled `professionally they can never backfire.
Correct Answer False
Your Answer False
Select The Blank
Question The majority of respondents commented on the negative features of working in a political environment, including the adverse effects on job ________.
Correct Answer Satisfaction
Your Answer Satisfaction
Multiple Choice Single Answer
Question The CIPD research also highlighted the predictive nature of the employee satisfaction for business :-
Correct Answer Results
Your Answer Policies
Multiple Choice Multiple Answer
Question The unfairness issues are associated with :-
Correct Answer Comparisons with other organizations , Feelings that other classes of employees in the same organization are more favorably treated
Your Answer Comparisons with other organizations , Feelings that other classes of employees in the same organization are more favorably treated
Multiple Choice Multiple Answer
Question The QWL program provides a framework for co-ordinating what in order to produce improvements in QWL outcomes?
Correct Answer The introduction , Maintenance , Improvement
Your Answer The introduction , Maintenance , Improvement
Select The Blank
Question ________ performance does not occur in a vaccum.
Correct Answer High
Your Answer Individual
Select The Blank
Question Individual level where people are usually motivated to close the gap between their current and desired ________.
Correct Answer Capabilities
Your Answer Skills
Multiple Choice Multiple Answer
Question Outcomes of business strategy :-
Correct Answer Financial projections , Company positioning , Mission statement
Your Answer Mission statement , Financial projections , Company positioning
Multiple Choice Multiple Answer
Question Some prerequisites of HR team include :-
Correct Answer Interpersonal and consultancy skills , Planning and implementation skills , Willingness to learn from other organisation
Your Answer Interpersonal and consultancy skills , Planning and implementation skills , Willingness to learn from other organisation
Multiple Choice Single Answer
Question Today what has become more salient in lay off procedures?
Correct Answer Interpersonal dimensions
Your Answer Seniority
True/False
Question Mission can provide a steering force for organization improvement.
Correct Answer False
Your Answer True
True/False
Question Flatter structures can reinforce the desire to hoard information.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question According to whom there is a much wider caliber of people applying for jobs than in years gone by?
Correct Answer Head hunters
Your Answer Recruiters
True/False
Question The technical changes will trigger a set of political issues.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The 100 day plan addresses most of the integration issues at the level of :-
Correct Answer Human resource matters , Systems , Processes
Your Answer Systems , Processes , Top management
Select The Blank
Question The generalists should develop ________.
Correct Answer At least one area of expertise
Your Answer At least one area of expertise
Multiple Choice Single Answer
Question The employees are sensitive to the differences which affect them most especially if they perceive the acquisition to be :-
Correct Answer Hostile
Your Answer Hostile
Multiple Choice Single Answer
Question Which is HR's most precious asset?
Correct Answer Credibility
Your Answer Credibility
Multiple Choice Multiple Answer
Question Forms of employee participation in idea generation are :-
Correct Answer Suggestion schemes , Quality circles , Problem-solving groups
Your Answer Suggestion schemes , Quality circles , Assessment centers
Select The Blank
Question In Roffey park's survey, electronic mail is used by ________ percent of respondents.
Correct Answer 78
Your Answer 78
Multiple Choice Multiple Answer
Question Right people are being :-
Correct Answer Hired , Promoted , Transferred
Your Answer Hired , Promoted , Retained
Multiple Choice Single Answer
Question If there is too much stability the organization can become :-
Correct Answer Internally focused
Your Answer Internally focused
Multiple Choice Multiple Answer
Question Critical success factors consist of :-
Correct Answer People , Financial performance , Market share
Your Answer People , Financial perspective
True/False
Question Perhaps the biggest obstacle to shared learning is a blame culture when things go wrong.
Correct Answer True
Your Answer True
Select The Blank
Question Human Resource Management in the multidivisional company - The authors of this book is ________.
Correct Answer Purcell and Ahlstrand
Your Answer Purcell and Ahlstrand
True/False
Question Professor Robert B. Reich has identified six 'social glues' of the company of the future.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Strategies for securing commitment to change :-
Correct Answer Preparation , Acceptance , Commitment
Your Answer Preparation , Acceptance , Motivation
Multiple Choice Single Answer
Question The first task is for the human resource function to clarify its own :-
Correct Answer Priorities
Your Answer Commitment
Multiple Choice Single Answer
Question Cross-boundary working is where employees of different corporate cultures are required to work :-
Correct Answer Closely together
Your Answer Closely together
Question Correct Answer Your Answer
HR Agenda --Retention of Talents
HR Practitioners --Mentor
HR Strategists --Embedded practices
Responsibilities of HR-- Recruitment
Multiple Choice Single Answer
Question Who, in the past expected periodic unemployment over their careers?
Correct Answer Blue collar workers
Your Answer Administrative staff
Multiple Choice Single Answer
Question When top managers lay off technical & professional workers, they must assess the impact of such lay off on :-
Correct Answer The remaining corps of employees
Your Answer The remaining corps of employees
Multiple Choice Multiple Answer
Question IT sector employers are looking for :-
Correct Answer Specific skills , Experience , High market value
Your Answer Specific skills , Experience
True/False
Question HR partner will probably be involved in some way with the implementation of the solution.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question What is the general obsevation / importance in ensuring excellent candidates can be seen at times which are possible for them, rather than to a fixed interview schedule?
Correct Answer Flexibility
Your Answer Flexibility
Select The Blank
Question The organization's ________ must be conducive to productivity and quality improvement.
Correct Answer Culture
Your Answer Culture
Match The Following
Question Correct Answer Your Answer
Classic consultancy cycle --Gaining Entry
Technology-- Working Practices
Dave Ulrich --Appropriate risks
Gareth Morgan-- Formal Authority
True/False
Question The interest in recent years in emotional & other forms of intelligence is starting to percolate through into western management vocabulary.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Quality of life consists of :-
Correct Answer Trade off between family , Leisure , Career
Your Answer Leisure , Career
Multiple Choice Single Answer
Question The adult learning process does not include :-
Correct Answer Continuous professional development
Your Answer Continuous professional development
Select The Blank
Question ________ responsibility is to keep up to date & keep up with the information flow.
Correct Answer Knowledge owner's
Your Answer Knowledge manager's
Select The Blank
Question Given the current emphasis on individualism the obvious route might seem to be the ________.
Correct Answer Sophisticated human relations mode
Your Answer Sophisticated human relations mode
True/False
Question The only real measure of the quality of a product and service is whether it delivers customer satisfaction.
Correct Answer True
Your Answer True
Select The Blank
Question Let go of unnecessary routine tasks means ________.
Correct Answer Bebureaucratize
Your Answer Centralize
Multiple Choice Multiple Answer
Question Communication is :-
Correct Answer About relationship building , Is obvious area for active collaboration between human resource professionals and the line , Considered a key component of change management
Your Answer About relationship building , Is obvious area for active collaboration between human resource professionals and the line , Considered a key component of change management
Select The Blank
Question HR Scorecard stands alone but fits into the ________ scorecard.
Correct Answer Balance
Your Answer Corporate
True/False
Question Time is not a major constraint as the organization works at full capacity throughout the year.
Correct Answer False
Your Answer True
True/False
Question If mergers are handled `professionally they can never backfire.
Correct Answer False
Your Answer False
Select The Blank
Question The majority of respondents commented on the negative features of working in a political environment, including the adverse effects on job ________.
Correct Answer Satisfaction
Your Answer Satisfaction
Multiple Choice Single Answer
Question The CIPD research also highlighted the predictive nature of the employee satisfaction for business :-
Correct Answer Results
Your Answer Policies
Multiple Choice Multiple Answer
Question The unfairness issues are associated with :-
Correct Answer Comparisons with other organizations , Feelings that other classes of employees in the same organization are more favorably treated
Your Answer Comparisons with other organizations , Feelings that other classes of employees in the same organization are more favorably treated
Multiple Choice Multiple Answer
Question The QWL program provides a framework for co-ordinating what in order to produce improvements in QWL outcomes?
Correct Answer The introduction , Maintenance , Improvement
Your Answer The introduction , Maintenance , Improvement
Select The Blank
Question ________ performance does not occur in a vaccum.
Correct Answer High
Your Answer Individual
Select The Blank
Question Individual level where people are usually motivated to close the gap between their current and desired ________.
Correct Answer Capabilities
Your Answer Skills
Multiple Choice Multiple Answer
Question Outcomes of business strategy :-
Correct Answer Financial projections , Company positioning , Mission statement
Your Answer Mission statement , Financial projections , Company positioning
Multiple Choice Multiple Answer
Question Some prerequisites of HR team include :-
Correct Answer Interpersonal and consultancy skills , Planning and implementation skills , Willingness to learn from other organisation
Your Answer Interpersonal and consultancy skills , Planning and implementation skills , Willingness to learn from other organisation
Multiple Choice Single Answer
Question Today what has become more salient in lay off procedures?
Correct Answer Interpersonal dimensions
Your Answer Seniority
True/False
Question Mission can provide a steering force for organization improvement.
Correct Answer False
Your Answer True
True/False
Question Flatter structures can reinforce the desire to hoard information.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question According to whom there is a much wider caliber of people applying for jobs than in years gone by?
Correct Answer Head hunters
Your Answer Recruiters
True/False
Question The technical changes will trigger a set of political issues.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The 100 day plan addresses most of the integration issues at the level of :-
Correct Answer Human resource matters , Systems , Processes
Your Answer Systems , Processes , Top management
Select The Blank
Question The generalists should develop ________.
Correct Answer At least one area of expertise
Your Answer At least one area of expertise
Multiple Choice Single Answer
Question The employees are sensitive to the differences which affect them most especially if they perceive the acquisition to be :-
Correct Answer Hostile
Your Answer Hostile
Multiple Choice Single Answer
Question Which is HR's most precious asset?
Correct Answer Credibility
Your Answer Credibility
Multiple Choice Multiple Answer
Question Forms of employee participation in idea generation are :-
Correct Answer Suggestion schemes , Quality circles , Problem-solving groups
Your Answer Suggestion schemes , Quality circles , Assessment centers
Select The Blank
Question In Roffey park's survey, electronic mail is used by ________ percent of respondents.
Correct Answer 78
Your Answer 78
Multiple Choice Multiple Answer
Question Right people are being :-
Correct Answer Hired , Promoted , Transferred
Your Answer Hired , Promoted , Retained
Multiple Choice Single Answer
Question If there is too much stability the organization can become :-
Correct Answer Internally focused
Your Answer Internally focused
Multiple Choice Multiple Answer
Question Critical success factors consist of :-
Correct Answer People , Financial performance , Market share
Your Answer People , Financial perspective
True/False
Question Perhaps the biggest obstacle to shared learning is a blame culture when things go wrong.
Correct Answer True
Your Answer True
Select The Blank
Question Human Resource Management in the multidivisional company - The authors of this book is ________.
Correct Answer Purcell and Ahlstrand
Your Answer Purcell and Ahlstrand
True/False
Question Professor Robert B. Reich has identified six 'social glues' of the company of the future.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Strategies for securing commitment to change :-
Correct Answer Preparation , Acceptance , Commitment
Your Answer Preparation , Acceptance , Motivation
Multiple Choice Single Answer
Question The first task is for the human resource function to clarify its own :-
Correct Answer Priorities
Your Answer Commitment
Multiple Choice Single Answer
Question Cross-boundary working is where employees of different corporate cultures are required to work :-
Correct Answer Closely together
Your Answer Closely together
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