Human Resource Management

Multiple Choice Single & Multiple choice Question- Answer

Question: What can influence the organisation's business goals?
Answer: HRD outcomes

Question: Federations may invite the management's representatives to participate in working committee meetings. Who would the unions at Plant level / Shop level essentially invite? Answer: Representatives from line & personnel department.

Question: Name the factors which come under ' Work Planning' that is component systems of HRD:
Answer: Performance appraisal , Role analysis , Contextual analysis

Question: Why is it found that federations & Unions constitute an important & crucial wing of an organisation?
Answer: If mismanaged they affect industrial peace

Question: Name the different types of compensations.
Answer: Commissions , Overtime pay , Stock options

Question: what are the common objections against the treatment of people as assets in a HRM system
Answer: There is no assurance of future benefits , people are not owened by the organisation , it may not be recognised by tax laws

Question: Essentials of effective QC's :-
Answer: Prompt approval , Regular communication , Unconditional support

Question: Name one of the components / elements of the flow of decisions in the Management quadrant :
Answer: Sound Industrial relations

Question: What are the published literature of the company which help in assessing the strengths and weakness of HRD
Answer: Manual reports , Marked Handouts , Personal Manual

Question: Why was workers participation in manamement intiated?
Answer: to satisfy workers psychological needs , to develop a souce of belongingness , to establish industrial peace

Question: When was the first attempt made to move a change in policies regarding business, licenses & permits operating in India
Answer: Mid 80's

Question: Participation of Mgmt in federations & unions at all levels helps to -
Answer: Strength the trade union movement , maintain Industrial harmony , Develop sound human relations

Question: Name the type of questions hindering communiation
Answer: Testing

Question: The capacity to take considerable responsibility, ability to influence and control others and skills in problem solving primarily show :
Answer: Managerial competence

Question: What are the casues for unsound functioning of Indian Tarde unions?
Answer: Multilpe unions , Category wise unions , Intra & inter union rivalry

Question: Name one of the components / elements of the flow of decisions in the employees organisation as a bid to increase union member loyalty
Answer: Providing wrong information about management

Question: Name the process which is continous and stops only when the organisation ceases to
Answer: Hiring

Question: Conventionally Personnel Managers & Manpower Development Managers took what form of approach for the development of human resource?
Answer: Manufacturing approach

Question: At a US based industrial design firm there is no position as a head or chief, instead, importance is given to hiring the right people for the rights. This policy emulates which concept Answer: Self actualization at the work place.

Question: On the basis of the relative work in the organisation, what is the primary purpose of job evaluation?
Answer: To set wages

Question: Name some of the strategic role of HR
Answer: Successful HR department will focus on organisational performance. , HR's value will be to have the right people ready at right time. , The focus of the HR function will be human capital development & organisational productivity.

Question: Name the method where common factors to all the jobs are identified
Answer: Point

True/False

Question: As per the Human Development Balance sheet, 1997 30% of the total population (world) lives in abolute poverty
Answer: False

Question: Quality circles are small groups ranging from 4-15 members.
Answer: True

Question: Quality is meeting or exceeding customer expectations.
Answer: True

Question: Dr. Joseph juran promoted the concept of 'zero defect' in total quality management.
Answer: False

Question: dr. W. Edwards Deming evolved the total quality management philosophy.
Answer: True

Question: A strong framework of HRM policy and systems is essential for the development and implementation of HRD strategy.
Answer: True

Question: The process of 360 Degree appraisal is broken into two stages - planning, implementation.
Answer: False

Question: Depending on the career path model of managers, some specialised training inputs are given at pre-determined times to make him more handling the new higher assignment
Answer: True

Question: An employee sponsor, the HR manager plays an integral role in organisational success.
Answer: True

Question: Some employees may not like flesibility in horizontal movement from one job to Answer: True

Question: Human resource management is responsible for getting the best people, training and providing mechanism.
Answer: True

Question: Establishment of trade unions by workers in small industries is not common
Answer:False

Question: If the assessee is transferred after Feb. the immediate superior will complete the appraisal as at 31st Aug.
Answer: False

Question: The HRD programmes fail due to poverty, social injustice.
Answer: True

Select The Blank
Question: ________ should reinforce positive behaviour.
Answer: Feedback

Question: ________ phase involves generating confidence in the employee to open up and frankly share his perceptions, feeling etc.
Answer: Rapport building

Question: At Hewlett Packard, as part of their BPR programme, the ________directs resources from applicants to a centralised employment response centre.
Answer: EMS

Question: One of the feature HRD goals are, ________ is a perishable commodity
Answer: Labour

Question: The ________ provide resources to approved employment schemes in the organised & marginised sectors
Answer: Employment Generation Fund

Question: ________ is route to be followed in order to realise vision and overall purpose.
Answer: Strategy

Question: On the basis of job elements and organisational demand an appropriate ________ of job evaluation should be selected.
Answer: method

Question: A fee market economy demands a transparent set of laws and________somthething that the archaic Indian judical system is ill-equipped tocope
Answer: quick disposal of litigation

Question: ________ manpower plan need the involvement of top management as well as HR exports.
Answer: Strategic

Question: Where the firm pats the proposed changes into practice is called ________ stage.
Answer: Implementation

Question: ________ leads to conflict between various departments is a functional organisation
Answer: The lack of appreciation for the constraints of other department

Question: In the interview method of training-need identification interviews must clearly distinguish between immediate training needs to improve present performance & ________.
Answer: Development needs for growth

Question: Dr. Joseph juran felt that 80% of the quality problems originates from ..................
Answer: Poor Management

Question: .................. played a major role in launching quality circles in japan.
Answer: Dr. Ishikawa Kaoru

Question: ................. facilitates improvement in the standard of goods produced with very little or no increase in the cost of production.
Answer: Quality Control

Question: ................. provides a tool of control over the quality system itself.
Answer: Quality Audit