Principles and Practices of Management

Multiple Choice Multiple Answer
Question
The external environmental factors that influence management are
Correct Answer
Economic , Political , Technological
Your Answer
Economic , Political , Technological

True/False
Question
Event management has to pay only entertainment tax not the service tax.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Name the service which has two prime necessities like co-ordination and infiltration.
Correct Answer
Staff
Your Answer
Staff

Select The Blank
Question
________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower level management.
Correct Answer
Operative
Your Answer
Organisational

Multiple Choice Single Answer
Question
Successful consultants should promote their consultancy through what ?
Correct Answer
Network
Your Answer
Network

True/False
Question
Decision-Making is a process of making a choice of poor alternatives.
Correct Answer
False
Your Answer
False

Select The Blank
Question
MBO was invented by ________.
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Multiple Choice Single Answer
Question
Profession requires definite period of what?
Correct Answer
Learning
Your Answer
Practice

Multiple Choice Multiple Answer
Question
Barriers to delegation of authority would be :
Correct Answer
Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managers
Your Answer
Lack of trust in subordinates , Prompt decision making , Over-confidence among managers

Multiple Choice Single Answer
Question
Organization is apart of which type of system?
Correct Answer
Social
Your Answer
Scientific

Multiple Choice Multiple Answer
Question
David C Mc Celland identified three motives those are
Correct Answer
Affiliation , Power , Achievement
Your Answer
Affiliation , Power , Achievement

Multiple Choice Multiple Answer
Question
International consultancy is said to be
Correct Answer
Glamorous , Challenging , Trendy
Your Answer
Glamorous , Challenging , Reliant

Select The Blank
Question
Failure to give ________ to goal setters is a weakness of MBO.
Correct Answer
guidelines
Your Answer
guidelines

True/False
Question
Management is the combination of Arts,Science and Profession.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer
recognition
Your Answer
recognition

Multiple Choice Single Answer
Question
Who said, the heart of administration is the directing function.
Correct Answer
Dimock
Your Answer
Dimock

True/False
Question
Management is that important process which continues till the objectives set by the administrator are actually achieved.
Correct Answer
True
Your Answer
False

True/False
Question
Communication is a composite (a) information given and received (b) a listening effort by some of them involved.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective
Your Answer
ability to inspire people , achievable , precise and objective

Multiple Choice Single Answer
Question
One of the key features of services is that they are
Correct Answer
intangible
Your Answer
non-perishable

Select The Blank
Question
The process of control is complete only when the organisation take ________ action.
Correct Answer
corrective
Your Answer
effective

Multiple Choice Multiple Answer
Question
The factors coming under philosophy of scientific management are:
Correct Answer
Co-operation , Maximum output , Harmony
Your Answer
Co-operation , Maximum output , Harmony

Multiple Choice Single Answer
Question
Who is the most effective person are alike in one crucial way, they all have a high degree of emotional intelligence.
Correct Answer
Entrepreneur
Your Answer
Entrepreneur

Multiple Choice Multiple Answer
Question
The activities of the communicator while communicating a message will include,
Correct Answer
ideation , encoding , transmission
Your Answer
encoding , response , transmission

Multiple Choice Multiple Answer
Question
Features of Management are as follows
Correct Answer
goal oriented , universal , continuous process
Your Answer
goal oriented , universal , continuous process

Multiple Choice Single Answer
Question
Professional managers help organizations in chalking out which type of strategies?
Correct Answer
Corporate
Your Answer
Corporate

Select The Blank
Question
________provides a corporate responsibility and it is the application of a proven and systematic body of knowledge.
Correct Answer
Profession
Your Answer
Management

True/False
Question
Management as a discipline needs certificate of practice.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
For most hi-tech service industries the major components are
Correct Answer
Infrastructure , Knowledge , labour
Your Answer
Infrastructure , Knowledge , Information technology

Match The Following
Question
Correct Answer
Your Answer
Management
Creative
Dynamic
Professional Manager
Dynamic
Profession
Art
Skill
Science
Code of Conduct
Profession
Creative
Predictive Power
Science
Skill

True/False
Question
Science is a body of organized knowledge
Correct Answer
True
Your Answer
True

Select The Blank
Question
A superior should always establish a ________ control so that his subordinates report to him periodically.
Correct Answer
Feedback
Your Answer
Appropriate

Multiple Choice Single Answer
Question
It is said that communication is a meaningful
Correct Answer
interaction
Your Answer
interaction

Multiple Choice Single Answer
Question
What does the insurance company compensate for if and when the event insured against an incident occurs?
Correct Answer
Losses
Your Answer
Losses

Multiple Choice Single Answer
Question
Management exists at which levels of the organization?
Correct Answer
All
Your Answer
All

True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer
False
Your Answer
True

True/False
Question
Retailers cannot just take their global retailing formats and try to transpose them onto the India scenario.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
One of the factors which learning organizations possess is a climate of openness and the other factor is
Correct Answer
trust
Your Answer
trust

Multiple Choice Single Answer
Question
It is one of the good control system which not only points out the deviations but also pinpoints them where they are important to its operations is
Correct Answer
Focus on strategic points
Your Answer
Focus on strategic points

True/False
Question
Profession needs certificate of practice
Correct Answer
True
Your Answer
False

True/False
Question
'Span of control' is also referred to as span of management.
Correct Answer
True
Your Answer
True

True/False
Question
Learning from mistakes is often more powerful than learning from success.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer and makes you realise your self discovered reality.
Correct Answer
Lion
Your Answer
Lion

Select The Blank
Question
The statement "We sell for Less" is deliberately ambiguous, it raises the Question; 'Less than what', this is called as, ________ to communication.
Correct Answer
Semantic barrier
Your Answer
Semantic barrier

True/False
Question
The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer
False
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Making sense of situations
organizing information and thoughts
organizing information and thoughts
Creativity
brainstorming, associating ideas
embedding new knowledge into mental models
Inquiry
interviewing, seeking information
interviewing, seeking information
Making choices
deciding courses of actions
deciding courses of actions

Select The Blank
Question
Learning from mistakes is often more powerful than learning from________.
Correct Answer
Success
Your Answer
Success

Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal
Your Answer
Legal




Multiple Choice Single Answer
Question
In addition to Place, Labor and Money which other internal environment Factor influences Management?
Correct Answer
Machines
Your Answer
Machines

Multiple Choice Multiple Answer
Question
Name the physical aspects of an enterprise.
Correct Answer
Name , Location , Address
Your Answer
Name , Manpower , Address

Multiple Choice Single Answer
Question
What is it that in communication should not be done in vacuum, instead other people should be consulted.
Correct Answer
planning
Your Answer
planning

Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer
Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Security technique , Monetary incentives , MBO techniques

Multiple Choice Multiple Answer
Question
The concept of SBU includes
Correct Answer
unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the business
Your Answer
unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the business

True/False
Question
Decision-making is a primary part of the managerial process.
Correct Answer
True
Your Answer
True





Multiple Choice Single Answer
Question
Of which type of knowledge is science a body of?
Correct Answer
Organized
Your Answer
Assimilated

Multiple Choice Multiple Answer
Question
Types of degree of delegations are:
Correct Answer
Low degree , Moderate degree , High degree
Your Answer
Low degree , Moderate degree , High degree

True/False
Question
The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer
False
Your Answer
False

True/False
Question
Learning organizations should imitate a task force.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Learning organizations must cope with challenge and
Correct Answer
uncertainty
Your Answer
uncertainty

Select The Blank
Question
LPG stands for liberalization, ________ and globalization.
Correct Answer
Privatization
Your Answer
Privatization







Match The Following
Question
Correct Answer
Your Answer
Empathy
It is a component of leadership due to the rapid pace of globalisation
It is a component of leadership due to the rapid pace of globalisation
Social effectiveness
This component allows you to settle disputes amicably
This component allows you to settle disputes amicably
Alfred Bennet
He is the father of intelligence quotient
He is the father of intelligence quotient
Daniel Goleman
He is an American Behavioural Scientist
He is an American Behavioural Scientist

Multiple Choice Multiple Answer
Question
Every company undertakes the process of forecasting by various competent authorities which can be listed as
Correct Answer
CII , RBI , CMIE
Your Answer
CII , RBI , CMIE

Multiple Choice Single Answer
Question
Management is not just a
Correct Answer
Process
Your Answer
Process

Select The Blank
Question
The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer
Consequentialism
Your Answer
Consequentialism

Select The Blank
Question
Events are occurrences designed for ________ interests.
Correct Answer
marketing
Your Answer
marketing

Multiple Choice Single Answer
Question
Management is purposeful and what?
Correct Answer
Goal oriented
Your Answer
Goal oriented

Multiple Choice Single Answer
Question
Management is the combination of Arts, Science and
Correct Answer
Profession
Your Answer
Profession

Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary

Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct Answer
1972
Your Answer
1972

True/False
Question
Planning and control are closely interrelated and they do not determine the accuracy of decision-making.
Correct Answer
False
Your Answer
False

True/False
Question
There are three central ideas associated with consequentialism.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Name one of the factors that govern the span of management.
Correct Answer
Type of work
Your Answer
Type of work






Multiple Choice Multiple Answer
Question
Retailing categories based on ownership arrangement would be
Correct Answer
Super Markets , Consumer Durables Stores , Departmental Stores
Your Answer
Super Markets , Consumer Durables Stores , Departmental Stores

Multiple Choice Single Answer
Question
Science is a body of which type of Knowledge?
Correct Answer
Organized
Your Answer
Assimilated

True/False
Question
Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Latest approach signifies organization has a part of ________ system.
Correct Answer
Social
Your Answer
Social

Select The Blank
Question
Necessity of control in business organisation arises due to number of factors, one of which is ________ of organisations themselves.
Correct Answer
complexity
Your Answer
complexity

Multiple Choice Single Answer
Question
Which of the options best describes the employment capacity of the retailing sector? It is the
Correct Answer
second largest employer after agriculture
Your Answer
second largest employer after agriculture
Select The Blank
Question
________organizations have systems, mechanisms and processes in place.
Correct Answer
Learning
Your Answer
Learning

True/False
Question
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Under the principles of effective delegation, it is said that never delegate and ________.
Correct Answer
Disappear
Your Answer
Disappear

True/False
Question
In principle the chairman and the CGO have the same role to play.
Correct Answer
False
Your Answer
True

True/False
Question
Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Advantages of delegation of authority would be:
Correct Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition
Your Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition

Multiple Choice Single Answer
Question
A business unit must meet specific criteria, if it wants to be called an SBU. These are
Correct Answer
Definable group of competitors
Your Answer
Definable group of competitors




Multiple Choice Single Answer
Question
What does Maslow propound about the five needs ?
Correct Answer
Hierarchy
Your Answer
Hierarchy

Multiple Choice Single Answer
Question
Name the technique which is said to be a ploy or a future course of action.
Correct Answer
Strategy
Your Answer
Strategy

Select The Blank
Question
________ is the ability to sense, understand and effectively apply emotion.
Correct Answer
Emotional Intelligence
Your Answer
Emotional Quotient

Multiple Choice Single Answer
Question
Who built the first practical mechanical calculator and predicted the specialization of mental work?
Correct Answer
Charles Babbage
Your Answer
Charles Babbage

Match The Following
Question
Correct Answer
Your Answer
Management and Leadership studies
Value based management
Swami Budhananda
Maharshi Institute of Management
Eighteen centres in India and Abroad
Eighteen centres in India and Abroad
Amritanandamayi Math's centre
Dr. S.K. Chakraborty
Value based management
Indian Vedanta Philosophy
Swami Budhananda
Dr. S.K. Chakraborty

Multiple Choice Multiple Answer
Question
Some of the public insurance companies are
Correct Answer
LIC , Oriental Insurance , General Insurance
Your Answer
LIC , Oriental Insurance , General Insurance

True/False
Question
Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Brands are associated with lifestyles and people's________.
Correct Answer
aspirations
Your Answer
aspirations

Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative
Your Answer
Creative

True/False
Question
Management is always defined as dynamic, universal, ever-changing subject.
Correct Answer
True
Your Answer
True

True/False
Question
A budget as a plan of statement of expected results is expressed in numerical terms.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Name the leading event management companies in India
Correct Answer
Midas , Pinnacle , Wizcraft
Your Answer
Midas , Pinnacle , Wizcraft

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

Multiple Choice Multiple Answer
Question
A procedure has the following advantages
Correct Answer
ensures uniformity of action , increases co-ordination , provides good standard for the manage
Your Answer
ensures uniformity of action , increases co-ordination , provides good standard for the manage

Multiple Choice Single Answer
Question
What is it that can be described as a readiness to co-operate warmly in the task and purposes of a given group organisation.
Correct Answer
Morale
Your Answer
Co-ordination




Match The Following
Question
Correct Answer
Your Answer
Disclosures
transparent
transparent
Shareholder democracy
myth in India
myth in India
Planning
board of directors
invest time and efforts
Trust
corporate governance
function of board

Select The Blank
Question
The retailing sector in India has been quite________.
Correct Answer
staid and boring
Your Answer
staid and boring

Multiple Choice Single Answer
Question
India has been experiencing the unique stranglehold of our_____
Correct Answer
traditional kirana stores
Your Answer
traditional kirana stores

Multiple Choice Single Answer
Question
Emotional Quotient increases with age commonly known as
Correct Answer
maturity
Your Answer
maturity

Select The Blank
Question
The service sector has expanded because of the virtual stagnation of the________sector.
Correct Answer
agricultural
Your Answer
agricultural

Multiple Choice Single Answer
Question
Span of management depends upon the ability of whom?
Correct Answer
Employees
Your Answer
Enterprise

Multiple Choice Single Answer
Question
What would essentially shape the growth and future of any economy?
Correct Answer
Adequate and quality corporate governance
Your Answer
Adequate and quality corporate governance

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Select The Blank
Question
________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.
Correct Answer
Forecasting
Your Answer
Forecasting

Select The Blank
Question
Limitations of business planning is that it has been considered as time consuming and ________ device.
Correct Answer
expensive
Your Answer
risk

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management
Your Answer
Right successor , Stumbling self-confidence , Lack of professional management

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell

Select The Blank
Question
Management as a discipline does not require any________of practice.
Correct Answer
certificate
Your Answer
certificate

Select The Blank
Question
________is at the core of corporate governance.
Correct Answer
trust
Your Answer
trust

True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer
False
Your Answer
False

True/False
Question
Wrong medium of communication is a physical barrier.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place
Your Answer
Place

Multiple Choice Multiple Answer
Question
Services are defined as the art and science of managing
Correct Answer
the expectations of others , the experiences of people , the demands of the customer
Your Answer
the expectations of others , the experiences of people

Multiple Choice Multiple Answer
Question
Name the three important Generic Competitive Strategies.
Correct Answer
Overall cost leadership , Differential , Focus
Your Answer
Differential , Focus , Strategy


True/False
Question
Delegation and decentralization are closely related to each other.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
It is said "Controlling can not take place in a vacuum", which means there can be no controlling without previous
Correct Answer
planning
Your Answer
direction

True/False
Question
Morale is the sum total of various physical qualities.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer
managerial
Your Answer
managerial

Multiple Choice Multiple Answer
Question
Principles of effective delegation are:
Correct Answer
Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer
Train the subordinates , Appropriate reporting system

Select The Blank
Question
________, weakness, threats, opportunities are the long form SWOT analysis.
Correct Answer
strength
Your Answer
Strength

Multiple Choice Multiple Answer
Question
To be called an SBU, a business unit must meet specific criteria such as
Correct Answer
having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans
Your Answer
having a definable group of competitors , having its own mission and goals , preparing its own integrated plans

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self confidence , Lack of professional management
Your Answer
Right successor , Stumbling self confidence , Lack of professional management , Simplicity in restructuring

Match The Following
Question
Correct Answer
Your Answer
Appley L
Management is management of people and not the direction of things
Management is management of people and not the direction of things
Definition of Management
Management is management of men, money, machinery, materials and information
Management is management of men, money, machinery, materials and information
Koontz and O'Donell
Management is the creation and maintenance of internal environment in an enterprise
Management is the creation and maintenance of internal environment in an enterprise
Peter Drucker
Management is a multi-purpose organ that manages a business, manages workers and work
Management is a multi-purpose organ that manages a business, manages workers and work

Select The Blank
Question
________ are at a minimum where the morale is high.
Correct Answer
Grievances
Your Answer
Grievances

True/False
Question
the heart of administration is the directing function.
Correct Answer
True
Your Answer
True


Multiple Choice Multiple Answer
Question
Empathy is particularly important today as a component of leadership for the following
Correct Answer
rapid pace of globalisation , increasing use of teams , growing need to retain talent
Your Answer
rapid pace of globalisation , increasing use of teams , growing need to retain talent

Multiple Choice Multiple Answer
Question
Name the flagship companies under the group of "Aditya Birla"
Correct Answer
Hindalco , Indo-Gulf Fertilizers , Birla Corporation
Your Answer
Hindalco

Multiple Choice Multiple Answer
Question
Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct Answer
Scientific task setting , Planning task setting , Standardization of tools
Your Answer
Scientific task setting , Planning task setting , Standardization of tools

Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer
new players taking over the market , improved customer service , strong hold of nationalized players
Your Answer
new players taking over the market , improved customer service , strong hold of nationalized players

Multiple Choice Single Answer
Question
To which practice is the term "corporate governance" given?
Correct Answer
Management
Your Answer
Management

Multiple Choice Single Answer
Question
A senior family member and trusted professional manager acts as what to the business families scions trained abroad and then return to take over the business.
Correct Answer
mentor
Your Answer
mentor

Select The Blank
Question
Govt. services comprise________, defence and social goods.
Correct Answer
public administration
Your Answer
service sector

True/False
Question
Unity of command means that employees should receive orders from one superior only.
Correct Answer
True
Your Answer
True

True/False
Question
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer
False
Your Answer
False

Select The Blank
Question
Management is a creative and________process.
Correct Answer
continuous
Your Answer
continuous

True/False
Question
Every manager in an organisation gives direction to his subordinates as a superior and receives direction as subordinate from his superior.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The following are the elements of control
Correct Answer
authority and knowledge , guidance and direction , constraint and restraint
Your Answer
authority and knowledge , guidance and direction , constraint and restraint , comparison and correctiveness

Select The Blank
Question
A superior should always establish a ________ control so that his subordinates report to him periodically.
Correct Answer
Feedback
Your Answer
Feedback

Multiple Choice Single Answer
Question
Which type of strategies do professional managers help organizations in chalking out?
Correct Answer
corporate
Your Answer
multi-disciplinary

True/False
Question
Deontological ethics believe that mature persons have inadequate capacity to reason.
Correct Answer
False
Your Answer
True

True/False
Question
Management exists only at the top levels of the organization.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Name the leading ad agencies in India that have a separate event section.
Correct Answer
Vigennet , Ogilvy , Mathers
Your Answer
Vigennet , Ogilvy , Mathers

Multiple Choice Single Answer
Question
What would be the percentage of equity participation under the rules governing foreign companies?
Correct Answer
0.26
Your Answer
0.26

Select The Blank
Question
Frederic W.Taylor's middle name is ________.
Correct Answer
Winslow
Your Answer
Winslow

Select The Blank
Question
________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.
Correct Answer
Forecasting
Your Answer
Forecasting

Multiple Choice Multiple Answer
Question
Limitation of control are
Correct Answer
external factors , fixing of responsibility , variation and its causes
Your Answer
external factors , internal factors , fixing of responsibility

Multiple Choice Multiple Answer
Question
The various tools employed by the companies to improve and sustain employee morale
Correct Answer
building of responsibility , rotation of jobs , job enrichment
Your Answer
retention of authority , building of responsibility , rotation of jobs , job enrichment

Multiple Choice Multiple Answer
Question
International consultancy is said to be
Correct Answer
Glamorous , Challenging , Trendy
Your Answer
Glamorous , Trendy , Reliant

Select The Blank
Question
MBO was invented by ________.
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Match The Following
Question
Correct Answer
Your Answer
Potential external opportunities
Complacency among rival firms
Complacency among rival firms
BPR
Business process reengineering
Business process reengineering
TQM
Total quality management
Total quality management
Potential internal strengths
A distinctive competence
A distinctive competence

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell

Multiple Choice Multiple Answer
Question
Some of the management functions mentioned by Henry Fayol are :
Correct Answer
Planning , Control , Co-ordination
Your Answer
Planning , Control , Co-ordination

True/False
Question
The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Some managements who are very much intimated by consulting firms, what are they likely to loose
Correct Answer
Confidence
Your Answer
Confidence

Select The Blank
Question
________ provide all types of help required to make the business more efficient and profitable.
Correct Answer
Consultants
Your Answer
Consultants

True/False
Question
Demand forecast is one of the popular forecasts.
Correct Answer
True
Your Answer
True

True/False
Question
Communication is a composite (a) information given and received (b) a listening effort by some of them involved.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Some tips for improving written communication would be
Correct Answer
Avoid unnecessary words , Use simple words and phrases , Use short and familiar words
Your Answer
Avoid unnecessary words , Use simple words and phrases , Use short and familiar words

True/False
Question
The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?
Correct Answer
lower-middle
Your Answer
lower-middle

Multiple Choice Multiple Answer
Question
The different kinds of relationships for selecting the span of control would be :
Correct Answer
One to one , Cross relationship , Direct group
Your Answer
One to one , Cross relationship , Direct group

Multiple Choice Single Answer
Question
Management is said to be the combination of three factors, arts, science and the third is
Correct Answer
profession
Your Answer
profession

Multiple Choice Multiple Answer
Question
Functional authority works only when,
Correct Answer
Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Your Answer
Assignment is clarified , The subordinates are allowed to participate , Feedback control is established

Multiple Choice Single Answer
Question
The fundamental objective of corporate governance is essentially
Correct Answer
enhancement of long term shareholder value
Your Answer
protecting the interest of other shareholders

True/False
Question
Policy is supposed to be immutable, unchanging and eternal.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
A procedure has the following advantages
Correct Answer
ensures uniformity of action , increases co-ordination , provides good standard for the manage
Your Answer
ensures uniformity of action , increases co-ordination , provides good standard for the manage

True/False
Question
Management is always defined as dynamic, universal, ever-changing subject.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Under principle of effective communication what should be fully understood by all concerned.
Correct Answer
tasks , policies , responsibilities
Your Answer
tasks , policies , responsibilities

Multiple Choice Single Answer
Question
One of the popular forecast is
Correct Answer
Demand
Your Answer
Demand

Match The Following
Question
Correct Answer
Your Answer
Kautilya
Conception of administration and management
Political, Social and Economic Management of state
Swami Vivekananda
Political, Social and Economic Management of state
Divine power to face challenges
Samartha Ramdas
Setting goals and accomplishing it.
Conception of administration and management
King Akbar
Creator of social progress and prosperity
Setting goals and accomplishing it.

Select The Blank
Question
Costliness of the ________ is the overriding factor determining the extent of decentralization.
Correct Answer
Decision
Your Answer
Staffing

Multiple Choice Single Answer
Question
What is essential for the management to get things done in the organization?
Correct Answer
Delegation
Your Answer
Delegation

True/False
Question
Indian companies because of confused status have lacked self-confidence.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Charles Babbage built the first prototype of modern ________.
Correct Answer
Computers
Your Answer
Computers

Select The Blank
Question
Consultants must conduct diagnosis to redefine ________.
Correct Answer
Problem
Your Answer
Problem

True/False
Question
Lower level managers need EQ most.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
Companies seeking to improve have taken a plethora of initiatives such as
Correct Answer
TQM
Your Answer
TQM

Multiple Choice Multiple Answer
Question
Some of the limitations of business planning are
Correct Answer
Time Consuming , Expensive device , Heavy cost of planning
Your Answer
Time Consuming , Expensive device , Heavy cost of planning

Select The Blank
Question
Events are occurrences designed for ________ interests.
Correct Answer
marketing
Your Answer
marketing

Select The Blank
Question
Positive motivation makes people willing to do their work in the best way they can and improve their ________.
Correct Answer
performance
Your Answer
productivity

Multiple Choice Single Answer
Question
To which practice is the term "corporate governance" given?
Correct Answer
Management
Your Answer
Management

Select The Blank
Question
Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer
recognition
Your Answer
recognition

True/False
Question
Good motivation lead to low morale. High morale is the manifestation of a weak or defective motivating process.
Correct Answer
False
Your Answer
False

True/False
Question
Management exists only at the top levels of the organization.
Correct Answer
False
Your Answer
False

Select The Blank
Question
The ________ principle, which is the inherent process in organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer
Scalar
Your Answer
Scalar

Multiple Choice Single Answer
Question
Learning organizations must cope with challenge and :-
Correct Answer
Uncertainty
Your Answer
Uncertainty

Multiple Choice Single Answer
Question
How many event management companies are there in Pune?
Correct Answer
215
Your Answer
215

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place
Your Answer
Place

Multiple Choice Multiple Answer
Question
Human thoughts are classified as :-
Correct Answer
Inactive , Active , Transactive
Your Answer
Inactive , Active , Transactive

Multiple Choice Single Answer
Question
Which of the options mentioned below would be categorized as a Franchisee store?
Correct Answer
Footwear stores
Your Answer
Footwear stores

Multiple Choice Multiple Answer
Question
The process of forecasting is based on :-
Correct Answer
Future trends , Current analysis , Past performance
Your Answer
Future trends , Current analysis , Production trends forecasts

Multiple Choice Multiple Answer
Question
The characteristics of knowledge worker would be :-
Correct Answer
Egoistic , Right conscious
Your Answer
Humble , Duty conscious , Right conscious

Multiple Choice Multiple Answer
Question
Any morale improvement programme of management must embrace the following rules :-
Correct Answer
Encourage initiative , Respect individual , Be fair and just
Your Answer
Respect individual , Be fair and just , Encourage initiative

Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal
Your Answer
Legal

Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative
Your Answer
Creative

Multiple Choice Single Answer
Question
Name the specialization where the economists consider necessary for efficiency in the use of labour :-
Correct Answer
Division of work
Your Answer
Division of work

True/False
Question
Decreased productivity is a cost of low IQ.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Management is the combination of Arts, Science and
Correct Answer
Profession
Your Answer
Profession

Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary

Multiple Choice Single Answer
Question
Name the department which plays a major role in developing a learning organization :-
Correct Answer
MIS
Your Answer
HRM

Select The Blank
Question
Objectives' is a wider term and ________ is part and parcel of it.
Correct Answer
Mission
Your Answer
Vision

True/False
Question
The non-executive directors on the board of the company should be 50%.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Name the flagship companies under the Business family "Munjals" :-
Correct Answer
Hero Honda , Hero Cycles
Your Answer
Hero Honda , Hero Cycles

Match The Following
Question
Correct Answer
Your Answer
Knowledge based decision-making.
Instead of intuition
Instead of intuition
Professional managers may have only salary-stake
Question of accountability of Performance
Question of accountability of Performance
Management can be applied everywhere
Management is universal
Management is universal
Management is dynamic
Changes as per time
Changes as per time
Manager does not require any specific qualification
Anybody can become a manager
Anybody can become a manager

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Multiple Choice Single Answer
Question
Who is the 'founder of Human Relation'?
Correct Answer
Elton Mayo
Your Answer
Elton Mayo

Multiple Choice Single Answer
Question
What should be included in the new governance charter?
Correct Answer
Qualified and independent audit committee
Your Answer
Rewards for corporate governance

Select The Blank
Question
Managers should be effective ________ so that they may influence the activities of subordinates without dissatisfying them.
Correct Answer
Leaders
Your Answer
Leaders

True/False
Question
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer
False
Your Answer
False

Select The Blank
Question
Management is a creative and ________ process.
Correct Answer
Continuous
Your Answer
Continuous

Select The Blank
Question
Charles Babbage built the first prototype of modern ________.
Correct Answer
Computers
Your Answer
Computers

Multiple Choice Multiple Answer
Question
The term 'span of control' is also referred to as:-
Correct Answer
Span of management , Span of supervision , Span of authority
Your Answer
Span of management , Span of supervision , Span of authority

Select The Blank
Question
________ is practiced like all other managerial functions at all levels of management.
Correct Answer
All level exercise
Your Answer
All level decision making

Multiple Choice Multiple Answer
Question
Every person has different ways and means of performing art, similarly, every individual has different styles of management and these are categorized as :-
Correct Answer
Democratic , Autocratic , Beaurocratic
Your Answer
Democratic , Autocratic , Beaurocratic

Multiple Choice Single Answer
Question
Who is the father of Intelligence Quotient ?
Correct Answer
Alfred Bennet
Your Answer
Alfred Bennet

Match The Following
Question
Correct Answer
Your Answer
Management requires learning
Art requires knowledge
Art requires knowledge
Science is developed
Over a period of time
Management is what management does
Management as a discipline
Has no centralized rule-making authority
That manages a business
Management is a multipurpose organ
That manages a business
Has no centralized rule-making authority
Management is understood by performance
Management is what management does
Over a period of time

True/False
Question
Parting with authority means parting with friendship.
Correct Answer
False
Your Answer
False

True/False
Question
Indian companies because of confused status have lacked self-confidence.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Research indicates that the limbic system learns best through :-
Correct Answer
Motivation , Extended practice , Feedback
Your Answer
Motivation , Feedback , Response

Multiple Choice Single Answer
Question
According to Abraham Maslow, human needs can be classified into how many types?
Correct Answer
Five
Your Answer
Five

Multiple Choice Single Answer
Question
Which of the options best describes the employment capacity of the retailing sector? It is the :-
Correct Answer
Second largest employer after agriculture
Your Answer
Largest employer of people in the country

Multiple Choice Single Answer
Question
In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?
Correct Answer
Lower-middle
Your Answer
Lower-middle

Select The Blank
Question
________ organizations have systems, mechanisms and processes in place.
Correct Answer
Learning
Your Answer
Modern

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell

Select The Blank
Question
The Indian consumer was shying away from larger formal stores and supermarket chains because of low/lack of ________.
Correct Answer
Per capita income
Your Answer
Per capita income

True/False
Question
Fear among managers is not a barrier to delegation of authority.
Correct Answer
False
Your Answer
False

True/False
Question
Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.
Correct Answer
Authority
Your Answer
Authority

Multiple Choice Multiple Answer
Question
The key management processes in the learning organizations would be :-
Correct Answer
Competitor analysis , Performance measurement , Capability planning
Your Answer
Competitor analysis , Performance measurement , Capability planning

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

True/False
Question
Emotional distress shrinks working memory.
Correct Answer
True
Your Answer
True

Select The Blank
Question
A new sector has emerged in modern times, known as ________ management.
Correct Answer
Event
Your Answer
Event

Multiple Choice Multiple Answer
Question
A direct consequence of retailing has taken place due to the emergence of :-
Correct Answer
Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing stores
Your Answer
Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing stores

Multiple Choice Single Answer
Question
Where is the attack on business families coming from?
Correct Answer
Transnational
Your Answer
Transnational

Multiple Choice Multiple Answer
Question
What type of skills does management require?
Correct Answer
Conceptual , Human relations , Technical
Your Answer
Conceptual , Human relations , Technical

Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative
Your Answer
Creative

Multiple Choice Multiple Answer
Question
Name the books on management written by Peter Drucker :-
Correct Answer
Frontiers of Management , The practice of management , Management, tasks, responsibility
Your Answer
Drucker on Asia , Frontiers of Management , Management, tasks, responsibility

True/False
Question
Actuary is one who specializes in the mathematics of insurance.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
Management is the combination of Arts, Science and
Correct Answer
Profession
Your Answer
Profession

True/False
Question
"Measuring Intellectual Capital" is one of the examples of performance measurement.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal
Your Answer
Legal

Select The Blank
Question
Individuals are encouraged to develop ________, to speak out, to challenge actions.
Correct Answer
Ideas
Your Answer
Goals

Multiple Choice Single Answer
Question
What is the set-up of an organization?
Correct Answer
Relationships
Your Answer
Relationships

Select The Blank
Question
Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose.
Correct Answer
Togetherness
Your Answer
Togetherness

True/False
Question
The essence of control is that it is aimed at results and not necessarily at people as such.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Services are defined as the art and science of managing :-
Correct Answer
The expectations of others , The experiences of people , The demands of the customer
Your Answer
The expectations of others , The demands of the customer , People and their resources

Multiple Choice Multiple Answer
Question
Virtuous acts include:-
Correct Answer
Honesty , Integrity , Tolerance
Your Answer
Honesty , Tolerance , Leadership

True/False
Question
International artists' performance in India is diminishing in recent times.
Correct Answer
False
Your Answer
False

True/False
Question
The service sector has not corporatised itself.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Which segment of event management has the potential to gross the largest in India?
Correct Answer
Live entertainment
Your Answer
Talent bank

Multiple Choice Multiple Answer
Question
Few of the management principles given by Henry Fayol are:-
Correct Answer
Authority and responsibility , Division of work , Discipline
Your Answer
Division of work , Discipline , Authority and responsibility

Match The Following
Question
Correct Answer
Your Answer
Management requires learning
Art requires knowledge
Has no centralized rule-making authority
Science is developed
Over a period of time
Art requires knowledge
Management as a discipline
Has no centralized rule-making authority
That manages a business
Management is a multipurpose organ
That manages a business
Management is what management does
Management is understood by performance
Management is what management does
Over a period of time

Multiple Choice Single Answer
Question
To become a successful consultant, name the skill required :-
Correct Answer
Negotiation
Your Answer
Experience

Multiple Choice Multiple Answer
Question
Advantages of SBU's are :-
Correct Answer
Quick response to environmental changes , Increased focus on products and market , Facilitating development of General Managers
Your Answer
Quick response to environmental changes , Increased focus on products and market , Facilitating development of General Managers

Match The Following
Question
Correct Answer
Your Answer
Zurich
Hero group
Hero group
ING Group
Vyasa Bank
Vyasa Bank
STANDARD LIFE
HDFC
HDFC
AMP
Sanmar
Sanmar

True/False
Question
According to Swami Vivekananda people have intuition or sacred power to face difficult task.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like :-
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management
Your Answer
Right successor , Stumbling self-confidence , Lack of professional management

Multiple Choice Multiple Answer
Question
In the various versus of Gita, there are many practical messages for which level of people in management?
Correct Answer
Leaders , Team leaders
Your Answer
Leaders

Multiple Choice Multiple Answer
Question
The potential external threats faced by an organization are :-
Correct Answer
Entry of low cost foreign players , Adverse demographic changes , Slower market growth
Your Answer
Entry of low cost foreign players , Adverse demographic changes , Faster market growth

Multiple Choice Single Answer
Question
How many rules govern Indian and Foreign insurance companies?
Correct Answer
12
Your Answer
12

Select The Blank
Question
Management as a discipline is the function of ________.
Correct Answer
Creativity
Your Answer
Creativity

Multiple Choice Single Answer
Question
What require a high level of optimism and persistence despite rejection?
Correct Answer
Self-Motivation
Your Answer
Self-Motivation

Select The Blank
Question
Henry Fayol was trained as a ________ engineer.
Correct Answer
Mining
Your Answer
Mining

Select The Blank
Question
________ is the result of human limitation to the span of management.
Correct Answer
Delegation
Your Answer
Organization

Select The Blank
Question
In management process, the most misinterpreted word is ________.
Correct Answer
Organizing
Your Answer
Planning

Select The Blank
Question
To enhance emotional intelligence, ________ must refocus their training to include the limbic system.
Correct Answer
Organisations
Your Answer
Organisations

True/False
Question
Taj Mahal are living symbols of 'creation and result of management practices'.
Correct Answer
True
Your Answer
False

True/False
Question
The strategic factor in social integration is the development and selection of leaders.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place
Your Answer
Place

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell

Select The Blank
Question
________ establishes, cause and effect relationship.
Correct Answer
Science
Your Answer
Science

Select The Blank
Question
Business ________ is the calculation of probable events to provide against future.
Correct Answer
Forecasting
Your Answer
Controlling

True/False
Question
The technique of control is associated with planning, as a part of scientific management.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The major books on social and political analysis by Peter Drucker are :-
Correct Answer
The future of industrial man , The age of discontinuity , Drucker on Asia
Your Answer
The future of industrial man , The age of discontinuity , Drucker on Asia

Multiple Choice Multiple Answer
Question
Name the various characteristics of science :-
Correct Answer
Organized knowledge , Cause and effect relationship , Predictive power
Your Answer
Organized knowledge , Cause and effect relationship , Predictive power

Multiple Choice Multiple Answer
Question
The products that are grouped under SBU share a common
Correct Answer
underlying technology , market , skill
Your Answer
market , skill

Multiple Choice Single Answer
Question
What requires a high level of optimism and persistence despite rejection?
Correct Answer
Self Motivation
Your Answer
Self Motivation

True/False
Question
Strong corporate governance is indispensable to resilient and vibrant capital markets.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The service may or may not be tied to which type of good?
Correct Answer
Physical
Your Answer
Intangible

Select The Blank
Question
Organization is like an ________ influenced by ________-building process.
Correct Answer
individual
Your Answer
image
Correct Answer
image
Your Answer
Systemic

Select The Blank
Question
50.The last few years have shown a ________ of film ________ shows.
Correct Answer
opportunities
Your Answer
Recurrence
Correct Answer
celebrity
Your Answer
celebrity

Multiple Choice Single Answer
Question
Where is the attack on business families coming from?
Correct Answer
Transnationals
Your Answer
Transnationals

True/False
Question
Product differentiation is not a barrier to entry.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative
Your Answer
Creative

Select The Blank
Question
There has been an increased ________ on ________.
Correct Answer
reliance
Your Answer
Emphasis
Correct Answer
consultants
Your Answer
reliance

Multiple Choice Multiple Answer
Question
The different A’s of the service sector are
Correct Answer
acceptability , awareness , availability
Your Answer
acceptability , awareness , availability

True/False
Question
Management exists only at the top levels of the organization.
Correct Answer
False
Your Answer
False

Select The Blank
Question
In the Needs- satisfaction chain, every ________ is a ________
Correct Answer
step
Your Answer
step
Correct Answer
Motivator
Your Answer
Motivator

Multiple Choice Single Answer
Question
Organization is a set-up of what?
Correct Answer
Relationships
Your Answer
Relationships

Match The Following
Question
Correct Answer
Your Answer
Problem Perception
Bounded Rationality
Weaknesses
Benefits
Weaknesses
Bounded Rationality
Takeover
Turnaround
Turnaround
Budgets
Strategies
Rules
Policies
Rules
Strategies

Multiple Choice Multiple Answer
Question
Business families have adapted themselves to the new realities such as
Correct Answer
customer relationship management , reliable after sales service , new product launch
Your Answer
customer relationship management , reliable after sales service , new product launch

Multiple Choice Single Answer
Question
Management is the combination of Arts, Science and
Correct Answer
Profession
Your Answer
Profession

Multiple Choice Multiple Answer
Question
The Indian customers has been shying away from large stores and supermarket chains due to
Correct Answer
poverty and low literacy rates , expensive supply chains , low per capita income , low taxes
Your Answer
poverty and low literacy rates , low per capita income

True/False
Question
India never had its own management practice.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The need for co-ordination is created when managers do what to specialized activities?
Correct Answer
Divide
Your Answer
Distribute

Select The Blank
Question
Self-motivation requires a ________ level of ________.
Correct Answer
High
Your Answer
High
Correct Answer
optimism
Your Answer
optimism

Multiple Choice Multiple Answer
Question
The bureaucratic type of leadership is normally criticized for
Correct Answer
nepotism , delays
Your Answer
nepotism , autocratic

Multiple Choice Multiple Answer
Question
The various problems faced by event management industries are
Correct Answer
entertainment tax rates , large no. of permissions required , service taxes
Your Answer
entertainment tax rates , large no. of permissions required , service taxes

True/False
Question
Indian business families have focused more on their areas of core competence.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Harold Konntz

Select The Blank
Question
Henry P. Towne outlined the Importance of ________ as a ________
Correct Answer
management
Your Answer
management
Correct Answer
science
Your Answer
science

Multiple Choice Multiple Answer
Question
Components of planning would include
Correct Answer
objectives , budgets , procedures
Your Answer
objectives , procedures , people

Multiple Choice Single Answer
Question
Management is not just a
Correct Answer
Process
Your Answer
Process

Multiple Choice Single Answer
Question
According to Sehznick, “ the major task of a leader is not only to make a policy, but to build it into organization’s what?”
Correct Answer
Corporate Culture
Your Answer
Corporate Culture

True/False
Question
Direction is also done by top and middle level managers.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
What does the insurance company compensate, when an event insured against occurs?
Correct Answer
Losses
Your Answer
Losses

Multiple Choice Single Answer
Question
Who is the Father of Competitive Strategy?
Correct Answer
Michael E. Porter
Your Answer
Peter F. Drucker

True/False
Question
Greater co-ordination is not needed in sequential rather than pooled interdependence.
Correct Answer
False
Your Answer
False

Select The Blank
Question
________ is telling ________ what to do.
Correct Answer
Direction
Your Answer
Direction
Correct Answer
people
Your Answer
Subordinates

Match The Following
Question
Correct Answer
Your Answer
The process of control is complete
only when corrective action is taken.
via information collected.
Control highlights omissions if any.
And makes it possible to take Corrective measures.
And makes it possible to take Corrective measures.
Control is related to the future.
though it lives in the present.
of the nature of corrective action to be taken.
Changes can be anticipated
via information collected.
though it lives in the present.
Control gives the correct picture
of the nature of corrective action to be taken.
only when corrective action is taken.

True/False
Question
Organisational morale is basically the individual mental condition.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Features of Management are as follows
Correct Answer
goal oriented , universal , continuous process
Your Answer
goal oriented , universal , continuous process

Select The Blank
Question
________ is a systematic and knowledge of ________ and living.
Correct Answer
Vedanta
Your Answer
Vedanta
Correct Answer
Life
Your Answer
Life

Multiple Choice Single Answer
Question
Who propounded theory X and theory Y?
Correct Answer
McGregor
Your Answer
Henry Fayol

Multiple Choice Multiple Answer
Question
Service sector has expanded relentlessly in the past decade due to related events in the 1990’s
Correct Answer
explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in agriculture
Your Answer
explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in agriculture

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place
Your Answer
Location

Select The Blank
Question
Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct Answer
science
Your Answer
premium
Correct Answer
premium
Your Answer
Compensation

True/False
Question
If you want it done right, do it yourself, is a fallacy
Correct Answer
True
Your Answer
False

Select The Blank
Question
Self-________ matters a lot to ________
Correct Answer
regulation
Your Answer
regulation
Correct Answer
Leaders
Your Answer
Leaders

Multiple Choice Multiple Answer
Question
Some of the major strategies adopted by business families for their survival and growth are
Correct Answer
appointment of professional mangers , joint ventures and tie-ups , technology up gradation
Your Answer
appointment of professional mangers , technology up gradation

Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal
Your Answer
Skills

Multiple Choice Single Answer
Question
Which of the following is a necessary by product of good managerial directing ?
Correct Answer
Co-ordination
Your Answer
Monitoring

Multiple Choice Multiple Answer
Question
Functional authority works only when,
Correct Answer
Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Your Answer
Assignment is clarified , The subordinates are allowed to participate , Feedback control is established

Multiple Choice Multiple Answer
Question
Unethical acts are results of the following factors:
Correct Answer
unawareness and insensitivity to issues , selfishness , faulty reasoning
Your Answer
unawareness and insensitivity to issues , selfishness , faulty reasoning

Multiple Choice Multiple Answer
Question
Limitation of control are
Correct Answer
external factors , fixing of responsibility , variation and its causes
Your Answer
external factors , fixing of responsibility , variation and its causes

Multiple Choice Single Answer
Question
Name the service which has two prime necessities like co-ordination and infiltration.
Correct Answer
Staff
Your Answer
Staff

Multiple Choice Single Answer
Question
How many forces of competition are there according to Michael E. Porter?
Correct Answer
Five
Your Answer
Five

Multiple Choice Multiple Answer
Question
The internal environment factors that influence management are
Correct Answer
labour , machines , place
Your Answer
labour , machines , place

Select The Blank
Question
________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.
Correct Answer
Forecasting
Your Answer
Forecasting

Multiple Choice Single Answer
Question
How many billion dollars is our Retailing sector estimated to be?
Correct Answer
$ 180 billion
Your Answer
$ 180 billion

True/False
Question
Motivation of subordinates to meet the expectations of the manager is a feature of direction.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Name the tactics used in the intensity of rivalry amongst existing competitors.
Correct Answer
Price competition , Advertising battles , Product introduction
Your Answer
Substitute products , Price competition , Advertising battles

Multiple Choice Single Answer
Question
Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an ethical point of view?
Correct Answer
Ethics of Virtue
Your Answer
Ethics of Virtue

Multiple Choice Single Answer
Question
What is the challenge insurance will face like any other service sector?
Correct Answer
Branding
Your Answer
Branding

True/False
Question
Vision without mission is incomplete and mission without vision is meaningless.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Different rates are levied by different states for ________ tax.
Correct Answer
entertainment
Your Answer
entertainment

True/False
Question
Science is a body of organized knowledge
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Name the group of related businesses that can be taken for the sake of strategic planning, distinct from the rest of the businesses
Correct Answer
strategic business units
Your Answer
strategic business units

Select The Blank
Question
Brands are associated with lifestyles and people's________.
Correct Answer
aspirations
Your Answer
aspirations

Multiple Choice Single Answer
Question
Organization is apart of which type of system?
Correct Answer
Social
Your Answer
Social

Select The Blank
Question
Advantage of delegation of authority results in prompt ________.
Correct Answer
Decision-making
Your Answer
Decision-making

Match The Following
Question
Correct Answer
Your Answer
Principle of effective delegation
To believe in feedback, interaction and result orientation.
To believe in feedback, interaction and result orientation.
High degree of delegation
The task is specified to a subordinate and is told to report back with results
The task is specified to a subordinate and is told to report back with results
Functional authority
This is clarifying the assignment, which is delegated to a department.
This is clarifying the assignment, which is delegated to a department.
Need for delegation
Superior needs to concentrate on important and vital issues.
Superior needs to concentrate on important and vital issues.

Multiple Choice Multiple Answer
Question
Advantages of delegation of authority would be:
Correct Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition
Your Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition

Select The Blank
Question
Span of control is also referred to as the span of ________.
Correct Answer
Supervision
Your Answer
Supervision

Select The Blank
Question
One of the merits of ________ is that it recognizes importance of various individual needs and motivation, and yields a contingency model.
Correct Answer
Vroom's theory
Your Answer
Herzberg's theory

Multiple Choice Single Answer
Question
A senior family member and trusted professional manager acts as what to the business families scions trained abroad and then return to take over the business.
Correct Answer
mentor
Your Answer
mentor

Select The Blank
Question
________means that private and foreign investors can participate in the Indian Insurance Sector.
Correct Answer
Liberalization
Your Answer
Liberalization

Select The Blank
Question
Chesterd Bernard developed a theory of organization and ________ functions.
Correct Answer
Executive
Your Answer
Executive

Match The Following
Question
Correct Answer
Your Answer
Unit of command
This means that employees should receive orders from one superior only
This means that employees should receive orders from one superior only
Scalar chain
Chain of superiors from the highest to the lowest ranks
Chain of superiors from the highest to the lowest ranks
Equity
Loyalty, devotion on the part of managers should be there when dealing with subordinates
This means each group of activities with the same objective must have one head and one plan
Esprit De Corps
In union there is strength'
In union there is strength'

Multiple Choice Single Answer
Question
The main role of management consultant to the organisation is to provide
Correct Answer
Recommendations
Your Answer
Information

Multiple Choice Multiple Answer
Question
The potential external opportunities faced by an organization are
Correct Answer
additional customer groups , faster market groups , falling trade barriers
Your Answer
additional customer groups , falling trade barriers

Multiple Choice Multiple Answer
Question
The service sector has grown because of reasons mentioned below
Correct Answer
tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , technology no longer gives a competitive edge to manufacturing activities in the global scenario , as income increases, consumer demands for services increase faster than those for goods
Your Answer
as income increases, consumer demands for services increase faster than those for goods , a change in customer demand pattern from traditional to modern, global stds

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management
Your Answer
Right successor , Stumbling self-confidence , Lack of professional management

True/False
Question
Management is the combination of Arts, Science and profession.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Actuary is one who specializes in the________of insurance.
Correct Answer
mathematics
Your Answer
mathematics

True/False
Question
One of the oldest technique of checking performance is the personal observation.
Correct Answer
True
Your Answer
True

True/False
Question
Delegation and decentralization are closely related to each other.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face common problems such as
Correct Answer
Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value , Transnational attach

Multiple Choice Single Answer
Question
What articulates the long-term goals of an enterprise ?
Correct Answer
Vission Statement
Your Answer
Vission Statement

Multiple Choice Multiple Answer
Question
Some of the popular forecasts are
Correct Answer
Demand forecast , Sales forecast , Specific industry forecast
Your Answer
Demand forecast , Sales forecast , Specific industry forecast

True/False
Question
You should never measure the process and develop tools that will measure your progress.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer
Capital
Your Answer
Capital

True/False
Question
Management exists only at the top levels of the organization.
Correct Answer
False
Your Answer
False

True/False
Question
Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.
Correct Answer
False
Your Answer
False

Select The Blank
Question
High morale is likely to be associated with superior motivation and low morale with ________, and a lack of drive.
Correct Answer
frustration
Your Answer
stress

Multiple Choice Multiple Answer
Question
Research indicates that the limbic system learns best through
Correct Answer
motivation , extended practice , feedback
Your Answer
motivation , extended practice , feedback

Multiple Choice Multiple Answer
Question
Advantages of learning organizations should be
Correct Answer
Free exchange and flow of information , Commitment to learning, personal development , Climate of openness and trust
Your Answer
Free exchange and flow of information , Commitment to learning, personal development , Climate of openness and trust

True/False
Question
Morale is the sum total of various physical qualities.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
What type of industry is consulting
Correct Answer
Knowledge
Your Answer
Specialist

Multiple Choice Single Answer
Question
Which Indian pharma company has recently started an SBU?
Correct Answer
Ranbaxy
Your Answer
Ranbaxy

Select The Blank
Question
________is a tool for corporate governance.
Correct Answer
communication
Your Answer
communication

Multiple Choice Single Answer
Question
What does control maintain between output and effort?
Correct Answer
Equilibrium
Your Answer
Balance

True/False
Question
Horizontal co-ordination takes place sideways.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Who is the father of the three-needs theory?
McClelland

Who discovered the Expectancy theory?
Vroom

What is a basic need?
Food
Vroom
What is an esteem need?
Self-esteem

Who propounded Theory X?
McGregor


Multiple Choice Multiple Answer
Question
The non-financial type of motivators would be
Correct Answer
encouragement , freedom , recognition
Your Answer
encouragement , freedom , recognition

Select The Blank
Question
New companies feel that________is the most appropriate type of alliance.
Correct Answer
Joint-venture
Your Answer
Joint-venture

Multiple Choice Single Answer
Question
What is that the consultant must be able to recognise about the client's future needs ?
Correct Answer
Vision
Your Answer
Goal

Select The Blank
Question
Learning organizations are adaptive to their________environment
Correct Answer
external
Your Answer
external

Match The Following
Question
Correct Answer
Your Answer
Vipassana
Meditation
Meditation
Visionary
Missionary
Missionary
Knowledge Worker
Wisdom Worker
Wisdom Worker
Tamas
Rajas
Rajas
Karma
Destiny
Destiny

Select The Blank
Question
Event ________ has various ________ opportunities.
Correct Answer
management
Your Answer
management
Correct Answer
Career
Your Answer
Career

Multiple Choice Multiple Answer
Question
Some of the public insurance companies are
Correct Answer
LIC , Oriental Insurance , General Insurance
Your Answer
LIC , General Insurance , Allianz AG

Multiple Choice Multiple Answer
Question
Fedrick Winslow Taylor’s Mechanism of Scientific Management includes
Correct Answer
scientific task setting , planning the task , standardization of tools and equipments
Your Answer
scientific task setting , planning the task , standardization of tools and equipments

Select The Blank
Question
Under the principles of effective delegation, it is said that never delegate and ________.
Correct Answer
Disappear
Your Answer
Disappear

Select The Blank
Question
The higher the ________ level of the employee, the lower the ________ satisfaction.
Correct Answer
educational
Your Answer
educational
Correct Answer
job
Your Answer
job

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Peter Drucker

Select The Blank
Question
________ is the result of human limitation to the span of management.
Correct Answer
Delegation
Your Answer
Delegation

Multiple Choice Single Answer
Question
Learning organizations must possess what type of culture?
Correct Answer
Learning
Your Answer
Learning

Select The Blank
Question
A ________ faced by the retail business is the ________ aspect.
Correct Answer
challenge
Your Answer
challenge
Correct Answer
cultural
Your Answer
cultural

Multiple Choice Multiple Answer
Question
The different A’s of the service sector are
Correct Answer
acceptability , awareness , availability
Your Answer
acceptability , awareness , availability

Multiple Choice Multiple Answer
Question
Some of the external factors that limit control are
Correct Answer
govt. policies , market changes , economic changes
Your Answer
govt. policies , organizational policies , market changes

True/False
Question
the heart of administration is the directing function.
Correct Answer
True
Your Answer
True

True/False
Question
Service denotes physical transfer of goods.
Correct Answer
False
Your Answer
True

True/False
Question
For effective control, different departments should have uniform systems of control.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
As organizations increase their products, market diversity etc, for what type of people does the demand increase?
Correct Answer
General Managers
Your Answer
General Managers

Multiple Choice Multiple Answer
Question
The objective in corporate governance are
Correct Answer
shareholders value maximization , growth , stability
Your Answer
shareholders value maximization , growth , stability

Multiple Choice Single Answer
Question
Name the department which plays a major role in developing a learning organization
Correct Answer
MIS
Your Answer
Sales

Multiple Choice Multiple Answer
Question
Communication barriers in the international environment are
Correct Answer
Loss by transmission , Loss by poor retention , Poor listening
Your Answer
Loss by transmission , Loss by poor retention , Poor listening

Multiple Choice Single Answer
Question
What criterion is that which the SBU must meet which is neither too large nor too small?
Correct Answer
Proper size
Your Answer
Proper size

Select The Blank
Question
Management is a creative and________process.
Correct Answer
continuous
Your Answer
continuous

Multiple Choice Multiple Answer
Question
The old control techniques which were used through years are
Correct Answer
unity of policies , break-even analysis , budgetary control
Your Answer
unity of policies , break-even analysis , budgetary control

Select The Blank
Question
Individuals have different ________ of management categories such as democratic, ________, bureaucratic, etc.
Correct Answer
styles
Your Answer
styles
Correct Answer
autocratic
Your Answer
autocratic

True/False
Question
Economic considerations do not affect the choice of span.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
How many event management companies are there in Pune?
Correct Answer
215
Your Answer
215

True/False
Question
Developing effective control is one of the weaknesses of MBO
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The summary of important trends in retailing are
Correct Answer
market concentration , global players vs. local players , non store retailing
Your Answer
market concentration , global players vs. local players , non store retailing

Multiple Choice Single Answer
Question
Who is the father of Intelligence Quotient ?
Correct Answer
Alfred Bennet
Your Answer
Alfred Bennet

Multiple Choice Multiple Answer
Question
Research into the average Indian buying habits have brought about the following facts
Correct Answer
they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group
Your Answer
they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group

Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer
Transnationals
Your Answer
Transnationals

Select The Blank
Question
Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer
managerial
Your Answer
complex

Multiple Choice Multiple Answer
Question
In the insurance sector the rules governing Indian companies are
Correct Answer
min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of foreign co. , no dealing in non-insurance and non-life as single entity
Your Answer
min. paid up capital of Rs. 1 billion , 26% equity participation , no dealing in non-insurance and non-life as single entity

True/False
Question
Development of the retail sector requires a slow change in our mindset.
Correct Answer
True
Your Answer
True

True/False
Question
Succession planning is not a function of the Board of Directors.
Correct Answer
False
Your Answer
True

True/False
Question
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Retailing categories based on ownership arrangement would be
Correct Answer
Super Markets , Consumer Durables Stores , Departmental Stores
Your Answer
Super Markets , Departmental Stores , Shopping Malls

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary

Multiple Choice Multiple Answer
Question
The features of art is as follows
Correct Answer
skill , knowledge , creativity
Your Answer
skill , knowledge , creativity

Multiple Choice Multiple Answer
Question
Science as a discipline has the following features
Correct Answer
body of organized knowledge , establishes cause and effect relationship
Your Answer
body of organized knowledge , establishes cause and effect relationship

True/False
Question
Management is conditional
Correct Answer
False
Your Answer
True

True/False
Question
Science is a body of organized knowledge.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Who formulated the l4 Principles of Management?
Correct Answer
Henry Fayol
Your Answer
Henry Fayol

Multiple Choice Multiple Answer
Question
Some of the popular forecasts are
Correct Answer
demand forecast , sales forecast
Your Answer
demand forecast , sales forecast

Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective
Your Answer
ability to inspire people , achievable , precise and objective

True/False
Question
Drucker emphasized an MBO philosophy for self-help
Correct Answer
False
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Control
Standard
Design
Measurement
Performance
Performance
Motivating
Employees
Employees
Deviations
Action
Standard
Flexible
Design
Action

Multiple Choice Single Answer
Question
What does control set up for the organization?
Correct Answer
Standards
Your Answer
Standards

True/False
Question
Necessary rigidity is required in the control design.
Correct Answer
False
Your Answer
True

True/False
Question
Control has to be flexible.
Correct Answer
True
Your Answer
True

True/False
Question
Control helps management in knowing which department needs less attention.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
By creating independent units what can be done to the need for coordination?
Correct Answer
Reduced
Your Answer
Reduced

Multiple Choice Single Answer
Question
What does coordination do to corporate and individual goals?
Correct Answer
Harmonizes
Your Answer
Harmonizes

True/False
Question
Under planning targets of each department need not be compared with targets of all other departments.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
The different leadership styles are
Correct Answer
Autocratic , democratic , laissez - faire
Your Answer
Autocratic , democratic , laissez - faire

Multiple Choice Multiple Answer
Question
Some of the traits of leaderships are as follows
Correct Answer
emotional stability , communication skill , knowledge of human relations
Your Answer
emotional stability , communication skill , knowledge of human relations

Multiple Choice Multiple Answer
Question
Under hard boiled type of autocratic leadership, the employees tend to become
Correct Answer
qresentful , uarrelsome
Your Answer
qresentful , uarrelsome

Multiple Choice Single Answer
Question
Which need includes the basic human needs of food, clothing and shelter?
Correct Answer
Physiological needs
Your Answer
Social affiliation need

Multiple Choice Multiple Answer
Question
Some of the general motivators are
Correct Answer
job security , freedom at workplace , interesting work
Your Answer
job security , freedom at workplace , interesting work

Multiple Choice Single Answer
Question
Many organizational problems have their root cause in what?
Correct Answer
Misunderstandings
Your Answer
Misunderstandings

Multiple Choice Multiple Answer
Question
The different types of psychological barriers to communication will be
Correct Answer
ego , status consciousness , closed mind
Your Answer
ego , status consciousness , closed mind

Multiple Choice Multiple Answer
Question
The functional management challenges in service sector are
Correct Answer
human resource , marketing and advertising , finance and taxation
Your Answer
human resource , marketing and advertising , finance and taxation

Multiple Choice Single Answer
Question
What proportion is the organized sector of the retail market?
Correct Answer
2 %
Your Answer
2 %

True/False
Question
Mass activities have started in modern times .
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
Corporate Governance is the term given to which practices?
Correct Answer
Management
Your Answer
Management

True/False
Question
There are three central ideas associated with consequentialism.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
What is an independent business with a coherent set of products, strategies, and objectives, called
Correct Answer
Strategic Business Unit
Your Answer
Strategic Business Unit

True/False
Question
EQ was first brought to attention by Benott Simon .
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Tatas
Indian Hotels
BPL
Nambiars
BPL
Bombay Dyeing
Nulsi Wadia
Bombay Dyeing
Indian Hotels
Azeem Premji
Wipro
Wipro
Singhanias
Raymonds
Raymonds

Multiple Choice Single Answer
Question
What is the role of management consultants?
Correct Answer
All of these
Your Answer
Only a and b

Select The Blank
Question
________ is a scientific process of looking ________, which is based on past performance
Correct Answer
Forecasting
Your Answer
Forecasting
Correct Answer
forward
Your Answer
forward

Select The Blank
Question
________ is crucial to an organisaton’s ________.
Correct Answer
Directing
Your Answer
Directing
Correct Answer
success
Your Answer
success

Select The Blank
Question
Control through the ________ information will enable proper ________ of plans.
Correct Answer
feedback
Your Answer
feedback
Correct Answer
implementation
Your Answer
implementation

Select The Blank
Question
Theory Y assumes that people will exercise self-________ and control towards achieving ________ they are committed to.
Correct Answer
direction
Your Answer
direction
Correct Answer
objectives
Your Answer
objectives

Select The Blank
Question
The higher the ________ level of the employee, the lower the ________ satisfaction.
Correct Answer
educational
Your Answer
educational
Correct Answer
job
Your Answer
job

Select The Blank
Question
________ is concerned with what is Good and right for ________.
Correct Answer
Ethics
Your Answer
Ethics
Correct Answer
society
Your Answer
society

Select The Blank
Question
Make sure to follow the proper ________ in reporting the ________.
Correct Answer
Guidelines
Your Answer
Guidelines
Correct Answer
wrongdoing
Your Answer
wrongdoing

Select The Blank
Question
An ________ is a Group of related ________
Correct Answer
SBU
Your Answer
SBU
Correct Answer
businesses
Your Answer
businesses

Select The Blank
Question
Emotional ________ is the Realization to ________.
Correct Answer
intelligence
Your Answer
intelligence
Correct Answer
sense
Your Answer
Purpose

Multiple Choice Multiple Answer
Question
The aspects of corporate governance are
Correct Answer
attracting public attention , indispensable , trust
Your Answer
attracting public attention , indispensable

Select The Blank
Question
With ________ and government regulations, moving ahead requires ________ like Joint Ventures
Correct Answer
globalization
Your Answer
globalization
Correct Answer
strategies
Your Answer
strategies

Select The Blank
Question
Organizations where people continually expand their ________ to create results are called ________
Correct Answer
capacity
Your Answer
capacity
Correct Answer
Learning organizations
Your Answer
Progressive organization

Multiple Choice Single Answer
Question
The best leader is someone who is?
Correct Answer
Cool
Your Answer
Cool

Multiple Choice Single Answer
Question
Life Insurance Corporation was nationalized in 1956 by merging how many private insurance companies?
Correct Answer
245
Your Answer
245

Select The Blank
Question
________ offer a definite ________ to the planning process.
Correct Answer
Rules
Your Answer
Rules
Correct Answer
direction
Your Answer
direction

True/False
Question
To avoid order and clarity there should be unity of command.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
The different leadership styles are
Correct Answer
Autocratic , democratic , laissez - faire
Your Answer
Autocratic , benevolent , democratic , laissez - faire

Select The Blank
Question
Companies seeking to improve have taken a plethora of initiatives such as ________ and ________
Correct Answer
TQM
Your Answer
TQM
Correct Answer
BPR
Your Answer
BPR

Multiple Choice Single Answer
Question
What has led to the stumbling of Indian companies?
Correct Answer
Self-confidence
Your Answer
Self-confidence

Select The Blank
Question
________ divide work into specialized ________.
Correct Answer
Managers
Your Answer
Managers
Correct Answer
functions
Your Answer
functions

Multiple Choice Multiple Answer
Question
The internal environment factors that influence management are
Correct Answer
labour , machines , place
Your Answer
labour , machines

Multiple Choice Single Answer
Question
Co-ordination must be visualized from which stage of planning and policymaking?
Correct Answer
Early
Your Answer
Early

True/False
Question
Management consultants do not assist implementation.
Correct Answer
False
Your Answer
False

Select The Blank
Question
________ management includes ________ of tools and equipments.
Correct Answer
Scientific
Your Answer
Scientific
Correct Answer
Standardization
Your Answer
Standardization

Select The Blank
Question
A ________ faced by the retail business is the ________ aspect.
Correct Answer
challenge
Your Answer
challenge
Correct Answer
cultural
Your Answer
cultural

Select The Blank
Question
________ should ________ its resources in key areas
Correct Answer
SBU
Your Answer
SBU
Correct Answer
Manage
Your Answer
Manage

True/False
Question
Frederick W. Taylor was born before Henry Fayol
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell

Multiple Choice Single Answer
Question
Without an efficient what can, direction not be fully effective?
Correct Answer
Control
Your Answer
Control

Multiple Choice Multiple Answer
Question
Various areas of operations in Event Management are
Correct Answer
celebrity mangement , high profile weddings, birthday parties , concerts
Your Answer
celebrity mangement , high profile weddings, birthday parties , Talent search , concerts

Multiple Choice Multiple Answer
Question
A responsible leader does not limit
Correct Answer
discussions , development of alternatives , interactions
Your Answer
discussions , development of alternatives , interactions

Multiple Choice Single Answer
Question
Achieving one’s potential is what type of need?
Correct Answer
Self-actualization
Your Answer
Self-actualization

Select The Blank
Question
________ involves the setting of ________ which will have to prevail in the Organization
Correct Answer
Objectives
Your Answer
Policies
Correct Answer
standards
Your Answer
standards

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Multiple Choice Single Answer
Question
What is the meaning of no physical transfer of goods in Service?
Correct Answer
Intangibility
Your Answer
Intangibility

Match The Following
Question
Correct Answer
Your Answer
Whose success story has taught us a lesson?
Japan
Japan
Which King insisted upon setting the goals?
Akbar
Akbar
Who mentioned that everybody has a divine power to face challenges?
Vivekananda
Vivekananda
Who was the mentor of Chandragupta Maurya?
Kautilya
Kautilya
Who popularize Transcendental Meditation?
Maharishi
Maharishi

True/False
Question
Direction should not be a very continuous activity.
Correct Answer
False
Your Answer
False

True/False
Question
Delegation of authority does not allow subordinate to develop
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

Multiple Choice Single Answer
Question
Who is called “the Father of Modern Management Theory”?
Correct Answer
Henry Fayol
Your Answer
Henry Fayol

Multiple Choice Single Answer
Question
Direction helps facilitate what in the organization?
Correct Answer
Change
Your Answer
Change

Select The Blank
Question
________ corporate governance is ________ to resilient and vibrant capital markets.
Correct Answer
Strong
Your Answer
Strong
Correct Answer
indispensable
Your Answer
indispensable

Match The Following
Question
Correct Answer
Your Answer
EQ refers to the qualities
That mark the people who excel in real life.
That mark the people who excel in real life.
Science is proving that EQ more than IQ
Underpins many of the best decisions.
Underpins many of the best decisions.
Emotional distress shrinks working memory
And so diminishes the ability to think clearly.
And so diminishes the ability to think clearly.
self-motivation requires a high level of optimism
And persistence despite rejection.
And persistence despite rejection.
Empathy involves reading unstated emotional cues
Being able to sense what others are feeling
Being able to sense what others are feeling

Multiple Choice Multiple Answer
Question
Due to liberalization the changes that has taken place can be summarized as
Correct Answer
competition , pressure on prices , market revolution
Your Answer
competition , pressure on prices , market revolution

Select The Blank
Question
Corporate governance should aim at better ________, ________ and accountability.
Correct Answer
transparency
Your Answer
transparency
Correct Answer
ethics
Your Answer
ethics

True/False
Question
Economic considerations do not affect the choice of span.
Correct Answer
False
Your Answer
False

Select The Blank
Question
________ can be viewed as an extension of ________.
Correct Answer
Decentralization
Your Answer
Decentralization
Correct Answer
delegation
Your Answer
delegation

Select The Blank
Question
________ can defined as the ________ of what is good and right for business.
Correct Answer
Business Ethics
Your Answer
Business Ethics
Correct Answer
study
Your Answer
study

Multiple Choice Single Answer
Question
Where is the attack on business families coming from?
Correct Answer
Transnationals
Your Answer
Transnationals

Multiple Choice Multiple Answer
Question
The old control techniques which were used through years are
Correct Answer
unity of policies , break-even analysis , budgetary control
Your Answer
unity of policies , break-even analysis , budgetary control

Multiple Choice Multiple Answer
Question
Steps that a whistle blower should take into consideration
Correct Answer
stick to facts , consult lawyer , determine the type of wrong
Your Answer
stick to facts , consult lawyer , determine the type of wrong

Multiple Choice Multiple Answer
Question
Budgetary control involves budgets such as
Correct Answer
sales , production , cash
Your Answer
sales , production , cash

True/False
Question
Event management is a modern activity.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Which among the following are barriers to communication?
Correct Answer
Noise, time and distance , Semantic barriers , Wrong Medium
Your Answer
Noise, time and distance , Semantic barriers , Wrong Medium

Multiple Choice Single Answer
Question
What is concerned for the good and right for the society?
Correct Answer
Ethics
Your Answer
Ethics

Multiple Choice Multiple Answer
Question
The important characteristics of direction are
Correct Answer
helps utilize capabilities , initiates action , irreplaceable task
Your Answer
helps utilize capabilities , initiates action , irreplaceable task

Multiple Choice Multiple Answer
Question
Principles of effective communication would be
Correct Answer
clear in use of language , attentive listening , use of right medium
Your Answer
clear in use of language , attentive listening , use of right medium

True/False
Question
The objective of paternalistic leadership to help, guide, protect followers.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The channels through which corporate governance may bear on performance are
Correct Answer
managerial incentives , disciplining , corporate restructuring
Your Answer
managerial incentives , disciplining , corporate restructuring

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Non-Direct Communication

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Verbal

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language

Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer
Business letters
Your Answer
Business letters

Match The Following
Question
Correct Answer
Your Answer
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address

Multiple Choice Multiple Answer
Question
Essentials of a good plan are
Correct Answer
must be continuous , should be time bound , must motivate people
Your Answer
must be continuous , should be time bound , must motivate people

Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective
Your Answer
ability to inspire people , achievable , precise and objective

Match The Following
Question
Correct Answer
Your Answer
Organizing
…Process
…Management
Philosophy
…Management
…Span
Exception
…Principle
…. Degree
Control
…Span
…Process
Delegation
…. Degree
…Principle

Multiple Choice Single Answer
Question
The extent of decentralization depends of which factor ?
Correct Answer
Costliness
Your Answer
Costliness

True/False
Question
Delegation and decentralization are closely related
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Who said, direction is telling people what to do?
Correct Answer
Dale
Your Answer
Dale

Multiple Choice Single Answer
Question
What is essential for an order is to be carried out effectively?
Correct Answer
Acceptance
Your Answer
Acceptance

Multiple Choice Single Answer
Question
Direction helps integrate whose efforts?
Correct Answer
Individual
Your Answer
Individual

True/False
Question
Necessary rigidity is required in the control design.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Some of the important techniques of coordination are
Correct Answer
hierarchy , effective communication , indoctrination
Your Answer
hierarchy , effective communication , indoctrination

True/False
Question
One needs to se e the big picture.
Correct Answer
True
Your Answer
True

True/False
Question
The 3-needs theory is about motivators in an organization.
Correct Answer
True
Your Answer
True

True/False
Question
Service sector has expanded because of explosion in information technology.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Franchisee stores can be further categorized into
Correct Answer
apparel stores , jewellery stores , footwear stores
Your Answer
apparel stores , jewellery stores , footwear stores

Multiple Choice Single Answer
Question
What is event management?
Correct Answer
Interactive advertising
Your Answer
Interactive advertising

Multiple Choice Single Answer
Question
What is the core of corporate governance?
Correct Answer
Trust
Your Answer
Trust

True/False
Question
There are five channels through which corporate governance may bear.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Key ethical principles include the following
Correct Answer
fulfilling commitments , caring and compassion , being accountable for decision
Your Answer
fulfilling commitments , caring and compassion , being accountable for decision

Multiple Choice Multiple Answer
Question
Unethical acts are results of the following factors
Correct Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness
Your Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness

True/False
Question
An SBU is a relatively independent business unit.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Learning organizations must develop a capacity for fast-paced innovation and learn to love what?
Correct Answer
Change
Your Answer
Change

Multiple Choice Multiple Answer
Question
The different disciplines mentioned in the fifth discipline fieldbook by Peter Sange are
Correct Answer
personal mastery , mental models , shared vision
Your Answer
personal mastery , mental models , shared vision

Multiple Choice Single Answer
Question
Who mentioned that everyone has a divine power to face the challenges?
Correct Answer
Vivekananda
Your Answer
Vivekananda

Multiple Choice Multiple Answer
Question
Human beings are classified under different mental conditions such as
Correct Answer
restless equilibrium , imperfect equilibrium , perfect equilibrium
Your Answer
restless equilibrium , imperfect equilibrium , perfect equilibrium

Multiple Choice Single Answer
Question
Successful consultants should promote their consultancy through what?
Correct Answer
Network
Your Answer
Network

True/False
Question
Decentralization would not be preferred in large-sized units.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Planning ________ risk factors and ________ waste
Correct Answer
anticipates
Your Answer
anticipates
Correct Answer
eliminates
Your Answer
eliminates

Select The Blank
Question
The need for co-ordination is felt to ________ the ________ of an organization
Correct Answer
integrate
Your Answer
integrate
Correct Answer
activities
Your Answer
activities

Select The Blank
Question
________ motivating, supervising, directing, guiding of employees, are ________ of control.
Correct Answer
Leading
Your Answer
Leading
Correct Answer
elements
Your Answer
elements

Select The Blank
Question
________ maintains the ________ between ends and means, outputs and efforts.
Correct Answer
Control
Your Answer
Control
Correct Answer
Equilibrium
Your Answer
Equilibrium

Select The Blank
Question
________ leader believes in helping, ________, protecting, and keeping followers happy?
Correct Answer
Paternalistic
Your Answer
Paternalistic
Correct Answer
guiding
Your Answer
guiding

Select The Blank
Question
Theory X assumes People must be ________ or controlled to do work to achieve ________
Correct Answer
coerced
Your Answer
coerced
Correct Answer
objectives
Your Answer
objectives

Select The Blank
Question
Morale generally ________ to esprit de ________.
Correct Answer
refers
Your Answer
refers
Correct Answer
corps
Your Answer
corps

Select The Blank
Question
________ services comprise of social and personal services and ________.
Correct Answer
Consumer
Your Answer
Consumer
Correct Answer
hotels
Your Answer
hotels

Select The Blank
Question
Indian ________ must keep in mind that Indians enjoy ________ for options.
Correct Answer
retailers
Your Answer
retailers
Correct Answer
scouting
Your Answer
scouting

Select The Blank
Question
An objective of corporate governance is ________ of ________ value.
Correct Answer
enhancement
Your Answer
enhancement
Correct Answer
shareholder
Your Answer
shareholder

Select The Blank
Question
________ is ________ management does
Correct Answer
management
Your Answer
Organization
Correct Answer
what
Your Answer
what

Multiple Choice Single Answer
Question
Corporate governance may bear on performance through which of the following?
Correct Answer
All of these
Your Answer
All of these

Multiple Choice Multiple Answer
Question
The tools and techniques used in the learning organizations are
Correct Answer
creativity, brainstorming , observing outcomes , reframing knowledge
Your Answer
creativity, brainstorming , observing outcomes , reframing knowledge

Multiple Choice Multiple Answer
Question
Collective learning requires skills for sharing information and knowledge, the key skills mentioned are
Correct Answer
listening and observing , holistic perspective , coping with challenge and uncertainty
Your Answer
knowledgeable colleagues , listening and observing , holistic perspective , coping with challenge and uncertainty

Multiple Choice Single Answer
Question
One of the causes of low morale would be
Correct Answer
No delegation of authority
Your Answer
No delegation of authority

Multiple Choice Single Answer
Question
A business unit must meet specific criteria, if it wants to be called an SBU. These are
Correct Answer
Definable group of competitors
Your Answer
Definable group of competitors

Multiple Choice Multiple Answer
Question
An SBU is an independent business with a coherent set of
Correct Answer
products , competitors , objectives
Your Answer
products , competitors , objectives

Select The Blank
Question
In management process, the most misinterpreted word is ________.
Correct Answer
Organizing
Your Answer
Organizing

True/False
Question
Management is that important process which continues till the objectives set by the administrator are actually achieved.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Name the flagship companies under the Business family "Munjals"
Correct Answer
Hero Honda , Hero Cycles
Your Answer
Hero Honda , Hero Cycles

Multiple Choice Multiple Answer
Question
The old control techniques which were used through years are
Correct Answer
Unity of policies , break-even analysis , budgetary control
Your Answer
Unity of policies , break-even analysis , budgetary control

Multiple Choice Single Answer
Question
Name the technique which is said to be a ploy or a future course of action.
Correct Answer
Strategy
Your Answer
Strategy

Multiple Choice Multiple Answer
Question
The main strategies adopted by business families for growth are
Correct Answer
Raising their capital , Appoint professional manager , Technology upgradation
Your Answer
Raising their capital , Appoint professional manager , Technology upgradation

Multiple Choice Single Answer
Question
Management is purposeful and what?
Correct Answer
Goal oriented
Your Answer
Goal oriented

Multiple Choice Multiple Answer
Question
Select the guidelines for effective decision making.
Correct Answer
Adopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate the results
Your Answer
Adopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate the results

Select The Blank
Question
________is at the core of corporate governance.
Correct Answer
trust
Your Answer
planning

Match The Following
Question
Correct Answer
Your Answer
Empathy
It is a component of leadership due to the rapid pace of globalisation
It is a component of leadership due to the rapid pace of globalisation
Social effectiveness
This component allows you to settle disputes amicably
This component allows you to settle disputes amicably
Alfred Bennet
He is the father of intelligence quotient
He is the father of intelligence quotient
Daniel Goleman
He is an American Behavioural Scientist
He is an American Behavioural Scientist

Multiple Choice Single Answer
Question
Audit is an effective tool of corporate governance and can act/enable
Correct Answer
self-regulation
Your Answer
self-regulation

Multiple Choice Single Answer
Question
Which among the following is an event management company?
Correct Answer
Planet E
Your Answer
Planet E

Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary

Multiple Choice Single Answer
Question
Some managements who are very much intimated by consulting firms, what are they likely to loose
Correct Answer
Confidence
Your Answer
Confidence

Multiple Choice Single Answer
Question
Management exists at which levels of the organization?
Correct Answer
All
Your Answer
All

Multiple Choice Single Answer
Question
Profession requires definite period of what?
Correct Answer
Learning
Your Answer
Learning

Multiple Choice Single Answer
Question
Motivating a worker is to create a need and what else on the part of a worker to better his present performance.
Correct Answer
Desire
Your Answer
Desire

Multiple Choice Single Answer
Question
Science is a body of which type of Knowledge?
Correct Answer
Organized
Your Answer
Organized

Multiple Choice Multiple Answer
Question
Features of Management are as follows
Correct Answer
goal oriented , universal , continuous process
Your Answer
goal oriented , universal , continuous process

Multiple Choice Multiple Answer
Question
Management is multidisciplinary, it includes knowledge/ information from
Correct Answer
economics , maths , psychology
Your Answer
economics , maths , psychology

Select The Blank
Question
The process of control is complete only when the organisation take ________ action.
Correct Answer
corrective
Your Answer
corrective

Multiple Choice Multiple Answer
Question
Empathy is particularly important today as a component of leadership for the following
Correct Answer
rapid pace of globalisation , increasing use of teams , growing need to retain talent
Your Answer
rapid pace of globalisation , increasing use of teams , growing need to retain talent

True/False
Question
The purpose of control is not to appraise current and completed action but to provide a basis for regulating future activities.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Business ethics can be defined as the study of what is________for the business.
Correct Answer
good and right
Your Answer
profitable

Select The Blank
Question
To solve the HR issues, one of the remedy is to emphasis on overall ________ development through training and exposure.
Correct Answer
Personality
Your Answer
Personality

Multiple Choice Single Answer
Question
Corporatization of the service sector is essentially
Correct Answer
professionally managed services
Your Answer
professionally managed services

Select The Blank
Question
With liberalization markets are undergoing fundamental changes including ________ and pressure on prices.
Correct Answer
competition
Your Answer
sales

Multiple Choice Single Answer
Question
One of the external factors that influence management is
Correct Answer
Legal
Your Answer
Legal

Select The Blank
Question
Management as a discipline is the function of________.
Correct Answer
creativity
Your Answer
science

Multiple Choice Single Answer
Question
Management is not just a
Correct Answer
Process
Your Answer
Performance

True/False
Question
Decreased productivity is a cost of low IQ.
Correct Answer
False
Your Answer
False

Select The Blank
Question
A rule governing Indian companies states that policy holder's funds must be________only in India.
Correct Answer
invested
Your Answer
invested

True/False
Question
The financial structure is not one of the five channels of corporate governance.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Goals
It is a dream with a deadline and articulates the long-term goals of the enterprise.
More specific, financial, non-financial issues reached with a stretch.
MBO
More specific, financial, non-financial issues reached with a stretch.
The philosophy that emphasizes self-control and self direction
Mission
The philosophy that emphasizes self-control and self direction
The basically indicate the purpose of business
Vision
The basically indicate the purpose of business
It is a dream with a deadline and articulates the long-term goals of the enterprise.

Select The Blank
Question
A set of actions that you start with and must maintain is also called as ________.
Correct Answer
Strategy
Your Answer
Strategy

Select The Blank
Question
Being more attuned to the feelings of those you work with is a benefit of ________.
Correct Answer
Emotional Quotient
Your Answer
Emotional Quotient

True/False
Question
The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and Anthony Athos in 1981.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
What does decoding mean ?
Correct Answer
Message interpretation
Your Answer
Message interpretation

Multiple Choice Multiple Answer
Question
Some tips for improving written communication would be
Correct Answer
Avoid unnecessary words , Use simple words and phrases , Use short and familiar words
Your Answer
Avoid unnecessary words , Use simple words and phrases

Multiple Choice Multiple Answer
Question
Types of degree of delegations are:
Correct Answer
Low degree , Moderate degree , High degree
Your Answer
Low degree , Moderate degree , High degree

True/False
Question
Under pre-requisites of planning performance budgeting is meaningful without control.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
In addition to Place, Labor and Money which other internal environment Factor influences Management?
Correct Answer
Machines
Your Answer
Machines

Multiple Choice Multiple Answer
Question
The products that are grouped under strategic business units share common factors, like
Correct Answer
underlying technology , the market , the skill
Your Answer
underlying technology , the market , the skill

Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in directing their subordinates ?
Correct Answer
Order
Your Answer
Order

True/False
Question
MBO method has been evolved by Peter Drucker (1955).
Correct Answer
True
Your Answer
True

True/False
Question
Control techniques affect the degree of decentralization.
Correct Answer
True
Your Answer
True

Select The Blank
Question
The term ________ refers to a specific administrative directive prescribing the sequential manner in which a repetitive activity is to be initiated and completed in a goal - oriented manner.
Correct Answer
procedure
Your Answer
procedure

Multiple Choice Single Answer
Question
Whose feelings and difficulties should the manager know for direction to become effective ?
Correct Answer
Subordinates
Your Answer
Subordinates

True/False
Question
In delegation a superior transfer some duties and responsibilities to his subordinates.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Under the disadvantages of strategic business units what is that which is difficult to maintain in its uniformity?
Correct Answer
Corporate image
Your Answer
Corporate image

Select The Blank
Question
A superior should always establish a ________ control so that his subordinates report to him periodically.
Correct Answer
Feedback
Your Answer
Feedback

Multiple Choice Multiple Answer
Question
Principles of effective delegation are:
Correct Answer
Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer
Train the subordinates , Reward delegation , Appropriate reporting system

Multiple Choice Single Answer
Question
What did chanakya write ?
Correct Answer
Arthashastra
Your Answer
Arthashastra

Multiple Choice Multiple Answer
Question
Unethical acts are results of the following factors:
Correct Answer
unawareness and insensitivity to issues , selfishness , faulty reasoning
Your Answer
unawareness and insensitivity to issues , selfishness , faulty reasoning

Multiple Choice Single Answer
Question
How many forces of competition are there according to Michael E. Porter?
Correct Answer
Five
Your Answer
Five

Select The Blank
Question
To solve the HR issues, one of the remedy is to emphasis on overall ________ development through training and exposure.
Correct Answer
Personality
Your Answer
Professional

Select The Blank
Question
Producer services are trade,________communication and financial services.
Correct Answer
transport
Your Answer
transport

Multiple Choice Multiple Answer
Question
The various tools for corporate governance are
Correct Answer
audit , professionalism , proper functioning of the board
Your Answer
audit , professionalism , proper functioning of the board

True/False
Question
Economic consideration do not affect the choice of span.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
To become a successful consultant, name the skill required
Correct Answer
negotiation
Your Answer
negotiation

Select The Blank
Question
________ says you are the product of your past and you are bound by past activities.
Correct Answer
Law of destiny
Your Answer
Law of Karma

Select The Blank
Question
To establish contact with the creator ________ helps us to transfer our minds and reach at the goal.
Correct Answer
Yogic processes, social norms and values
Your Answer
Yogic processes, social norms and values

Multiple Choice Single Answer
Question
Some managements who are very much intimated by consulting firms, what are they likely to loose
Correct Answer
Confidence
Your Answer
Confidence

True/False
Question
Learning from mistakes is often more powerful than learning from success.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The defination of decision involves following characteristics
Correct Answer
Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer
Involves Rationality , Involves Commitment , Involves Mental Process

Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal
Your Answer
Legal

Multiple Choice Multiple Answer
Question
The old control techniques which were used through years are
Correct Answer
Unity of policies , break-even analysis , budgetary control
Your Answer
Unity of policies , current date analysis , break-even analysis

Multiple Choice Single Answer
Question
Name the need under the level of hierarchy which has the highest potency and a person who lacks basic necessities of life will primarily be motivated by such needs
Correct Answer
physiological
Your Answer
physiological

Select The Blank
Question
________ is effective only in big organizations.
Correct Answer
Decentralization
Your Answer
Decentralization

Multiple Choice Multiple Answer
Question
Budgetary control involves budgets such as
Correct Answer
sales , production , cash
Your Answer
sales , production , cash

Select The Blank
Question
The concept of corporate governance has been attracting________in India.
Correct Answer
public attention
Your Answer
public attention

Select The Blank
Question
The retailing sector in India has been quite________.
Correct Answer
staid and boring
Your Answer
staid and boring

Multiple Choice Single Answer
Question
Name one of the disadvantages of strategic business units
Correct Answer
Distortion of information
Your Answer
Distortion of information

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management
Your Answer
Right successor , Stumbling self-confidence , Lack of professional management

Select The Blank
Question
Maharishi Institute of Management has ________ centres in India and abroad.
Correct Answer
18
Your Answer
20

Multiple Choice Multiple Answer
Question
Under McKinsey's 7 S model, the soft S's are:
Correct Answer
Style , Staff , Skills
Your Answer
Style , Staff , Skills

Multiple Choice Multiple Answer
Question
The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as
Correct Answer
Absenteeism , No. of accidents , Grievances
Your Answer
Absenteeism , No. of accidents , Grievances

Multiple Choice Single Answer
Question
The Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only, this is because of its
Correct Answer
81% penetration
Your Answer
81% penetration

True/False
Question
Management is the combination of Arts, Science and profession.
Correct Answer
True
Your Answer
True

True/False
Question
'Span of control' is also referred to as span of management.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Knowledge based decision-making.
Instead of intuition
Instead of intuition
Professional managers may have only salary-stake
Question of accountability of Performance
Question of accountability of Performance
Management can be applied everywhere
Management is universal
Management is universal
Management is dynamic
Changes as per time
Changes as per time
Manager does not require any specific qualification
Anybody can become a manager
Anybody can become a manager

Multiple Choice Multiple Answer
Question
The general management challenges faced by the service sector are
Correct Answer
Communicating the concept , Differentiating factors , Revenue model
Your Answer
Communicating the concept , Differentiating factors , Revenue model

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place
Your Answer
Location

Select The Blank
Question
________ provide all types of help required to make the business more efficient and profitable.
Correct Answer
Consultants
Your Answer
Consultants

Multiple Choice Multiple Answer
Question
The key management processes in the learning organizations would be
Correct Answer
competitor analysis , performance measurement , capability planning
Your Answer
competitor analysis , performance measurement , capability planning

Multiple Choice Single Answer
Question
Management is said to be the combination of three factors, arts, science and the third is
Correct Answer
profession
Your Answer
profession

True/False
Question
Taj Mahal are living symbols of 'creation and result of management practices'.
Correct Answer
True
Your Answer
True

True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer
False
Your Answer
False

True/False
Question
Ethics of statute tries to explore the traits which help the person to lead a life that is satisfying from an ethical point of view.
Correct Answer
False
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Philosophy of scientific management
Development of each man to his capacity and ability
Development of each man to his capacity and ability
Six industrial activities
Technical, commercial, financial, accounting, security management
Technical, commercial, financial, accounting, security management
Five management functions
Planning, organizing, commanding, co-ordination, control
Planning, organizing, commanding, co-ordination, control
Four supervisors at implementation department
Gang boss, speed boss, repair boss, inspector
Gang boss, speed boss, repair boss, inspector

Multiple Choice Single Answer
Question
Whose behavior does control guide and integrate?
Correct Answer
Employees
Your Answer
Employees

Multiple Choice Multiple Answer
Question
Science as a discipline has the following features
Correct Answer
body of organized knowledge , establishes cause and effect relationship
Your Answer
body of organized knowledge , establishes cause and effect relationship

Multiple Choice Multiple Answer
Question
The activities of the communicator while communicating a message will include
Correct Answer
ideation , encoding , transmission
Your Answer
ideation , encoding , response , transmission

True/False
Question
Management is conditional
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
What is the keynote of Indian thought?
Correct Answer
Balance
Your Answer
Balance

Multiple Choice Single Answer
Question
One of the popular forecasts is?
Correct Answer
Demand
Your Answer
Demand

Multiple Choice Multiple Answer
Question
Few of the ethical concepts are stated as under
Correct Answer
ethical subjectivism , ethical relativism
Your Answer
ethical subjectivism , ethical relativism

Multiple Choice Multiple Answer
Question
It is agreed that control is vital to an organization due to the following reasons
Correct Answer
positive impact , detection of weaknesses , proper implementation of plans
Your Answer
positive impact , detection of weaknesses , proper implementation of plans

Multiple Choice Multiple Answer
Question
The aspects of corporate governance are
Correct Answer
attracting public attention , indispensable , trust
Your Answer
attracting public attention , indispensable

Multiple Choice Multiple Answer
Question
To be called an SBU, a business unit must meet specific criteria
Correct Answer
have definable group of competitors , have its own mission , prepare its own integrated plans
Your Answer
have definable group of competitors , have its own mission , prepare its own integrated plans

Select The Blank
Question
________ can be viewed as an extension of ________.
Correct Answer
Decentralization
Your Answer
delegation
Correct Answer
delegation
Your Answer
Decentralization

Multiple Choice Multiple Answer
Question
Internal coordination will be coordination between
Correct Answer
branch offices , workers and managers , coordination with employees of same dept.
Your Answer
branch offices , workers and managers , coordination with employees of same dept.

Match The Following
Question
Correct Answer
Your Answer
Challenge faced by the retail business
Looking beyond price
Looking beyond price
Brands are no longer products
They are associated with life styles and people’s aspirations
They are associated with life styles and people’s aspirations
Obstacle to retail development in India
Expensive supply chains
Expensive supply chains
A favorable factor which will help the further development of retail sector in India
Awareness being created by satellite TV channels about global products.
Awareness being created by satellite TV channels about global products.
An average Indian buying habit
Prefer to pay in cash
Prefer to pay in cash

Multiple Choice Multiple Answer
Question
In the insurance sector the rules governing the foreign companies
Correct Answer
26% equity participation , can affect only special resolutions , cannot appoint majority directors on the co. board
Your Answer
26% equity participation , can affect only special resolutions , cannot appoint majority directors on the co. board

Match The Following
Question
Correct Answer
Your Answer
Sniffing
Flavor
Flavor
De merger
Downsizing
Downsizing
Consultants
Advisors
Advisors
Mergers
Acquisitions
Acquisitions
Trendy
Glamorous
Glamorous

Select The Blank
Question
A consultant should have ________ of travel ________ the globe.
Correct Answer
tenacity
Your Answer
tenacity
Correct Answer
across
Your Answer
across

Select The Blank
Question
________ the insurance ________ and forecasting Insurable population is must.
Correct Answer
Planning
Your Answer
Planning
Correct Answer
product
Your Answer
product

Select The Blank
Question
________ is a ________ process
Correct Answer
Management
Your Answer
Management
Correct Answer
continuous
Your Answer
continuous

Multiple Choice Multiple Answer
Question The summary of important trends in retailing is
Correct Answer efficiency and focus , non store retailing , global players vs local players
Your Answer non store retailing , global players vs local players , efficiency and focus


Match The Following
Question Correct Answer Your Answer

EQ The qualities that mark the people who excel in real life The qualities that mark the people who excel in real life

Self-Motivation It requires a high level of optimism and persistence despite rejection It requires a high level of optimism and persistence despite rejection

Cost It signifies increased employees turnover It signifies increased employees turnover

Benefit Differentiating between positive and destructive emotions Differentiating between positive and destructive emotions



Multiple Choice Multiple Answer
Question Name the leading ad agencies in India that have a separate event section.
Correct Answer Vigennet , Ogilvy , Mathers
Your Answer Vigennet , Ogilvy , Mathers


Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative


True/False
Question Henry Fayol was born in England.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question The service sector is the most diverse sector in the economy and one of the oldest professions present today are
Correct Answer Indian administrative services
Your Answer Indian administrative services


True/False
Question Insider trading issue is an important aspect of corporate governance.
Correct Answer True
Your Answer True


True/False
Question Economic consideration do not affect the choice of span.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question Name the following topics that gives an idea about the concept of organizing.
Correct Answer Decentralization , Staffing process , Span of management
Your Answer Decentralization , Staffing process , Span of management


True/False
Question Span of management is normally related to organization structure.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals


Select The Blank
Question ________ activities include co-ordination and control.
Correct Answer Managerial
Your Answer Managerial


Multiple Choice Single Answer
Question Who emphasized that king, as a head of the state has to be virtuous and self disciplined
Correct Answer Sukrayacharya
Your Answer Sukrayacharya


Multiple Choice Single Answer
Question "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?
Correct Answer we see only parts of ready potential on the surface
Your Answer we see only parts of ready potential on the surface


True/False
Question Samartha Ramdas contributed to the conception of administration and management
Correct Answer True
Your Answer True


True/False
Question Taj Mahal are living symbols of 'creation and result of management practices'.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money, Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous


Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession


Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer Koontz & O 'Donell
Your Answer Koontz & O 'Donell


Multiple Choice Single Answer
Question How many central ideas are associated with consequentialism?
Correct Answer Two
Your Answer Two


True/False
Question Vision without mission is incomplete and mission without vision is meaningless.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker


Select The Blank
Question Control, like other elements of management process has to be ________ and not an emergency operation
Correct Answer continuous
Your Answer continuous


Select The Blank
Question The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer Consequentialism


Select The Blank
Question Advantage of delegation of authority results in prompt ________.
Correct Answer Decision-making
Your Answer Decision-making


Multiple Choice Single Answer
Question In addition to Place, Labor and Money which other internal environment Factor influences Management?
Correct Answer Machines
Your Answer Machines


Multiple Choice Single Answer
Question Management is
Correct Answer Multidisciplinary
Your Answer Multidisciplinary


Select The Blank
Question ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer Knowledge worker


Select The Blank
Question Events are occurrences designed for ________ interests.
Correct Answer marketing
Your Answer marketing


True/False
Question Delegation has basically five degrees - zero, low, moderate, high and fifth degree.
Correct Answer True
Your Answer True


Select The Blank
Question Business ethics can be defined as the study of what is________for the business.
Correct Answer good and right
Your Answer good and right


Select The Blank
Question The retailing sector in India has been quite________.
Correct Answer staid and boring
Your Answer staid and boring


Multiple Choice Single Answer
Question Management is said to be the combination of three factors, arts, science and the third is
Correct Answer profession
Your Answer profession


Match The Following
Question Correct Answer Your Answer

Unit of command This means that employees should receive orders from one superior only This means that employees should receive orders from one superior only

Scalar chain Chain of superiors from the highest to the lowest ranks Chain of superiors from the highest to the lowest ranks

Equity Loyalty, devotion on the part of managers should be there when dealing with subordinates Loyalty, devotion on the part of managers should be there when dealing with subordinates

Esprit De Corps In union there is strength' In union there is strength'



Multiple Choice Single Answer
Question Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an ethical point of view?
Correct Answer Ethics of Virtue
Your Answer Ethics of Virtue


Select The Blank
Question In management process, the most misinterpreted word is ________.
Correct Answer Organizing
Your Answer Organizing


Multiple Choice Single Answer
Question What does Maslow propound about the five needs ?
Correct Answer Hierarchy
Your Answer Hierarchy


Multiple Choice Single Answer
Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be desired from such reasons?
Correct Answer Deontological Ethics
Your Answer Deontological Ethics


Multiple Choice Single Answer
Question What is the challenge insurance will face like any other service sector?
Correct Answer Branding
Your Answer Branding


Multiple Choice Multiple Answer
Question The steps included in the process of MBO are
Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives
Your Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives


Multiple Choice Single Answer
Question What require a high level of optimism and persistence despite rejection
Correct Answer Self-Motivation
Your Answer Self-Motivation


Multiple Choice Single Answer
Question One of the internal environment factors that influences management is
Correct Answer Place
Your Answer Place


Multiple Choice Multiple Answer
Question Name the flagship companies under the Business family "Munjals"
Correct Answer Hero Honda , Hero Cycles
Your Answer Hero Honda , Hero Cycles


Multiple Choice Multiple Answer
Question In the complex new liberalized economy business families face common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value , Transnational attach


Select The Blank
Question Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.
Correct Answer Authority
Your Answer Authority


Select The Blank
Question Planning depends on authenticity and ________ of information.
Correct Answer Reliability
Your Answer Reliability


Multiple Choice Single Answer
Question One of the external environment factors that influences Management is
Correct Answer Legal
Your Answer Legal

True/False
Question Economic consideration do not affect the choice of span.
Correct Answer False
Your Answer False


Select The Blank
Question Necessity of control in business organization arises due to number of factors, one of which is ________ of organizations themselves.
Correct Answer Complexity
Your Answer Improper action


Multiple Choice Single Answer
Question Who mentioned that everyone has a divine power to face the challenges?
Correct Answer Vivekananda
Your Answer Vivekananda


True/False
Question Henry Fayol's contribution is classified into ten industrial and management principles.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question What is it that in communication should not be done in vacuum, instead other people should be consulted?
Correct Answer Planning
Your Answer Planning


Multiple Choice Multiple Answer
Question Key ethical principles include the following:-
Correct Answer Caring and compassion , Being fair and open minded , Fulfilling commitments
Your Answer Caring and compassion , Being fair and open minded , Fulfilling commitments


Multiple Choice Multiple Answer
Question Name the factors determining decentralization of authority :-
Correct Answer Size of the organization , Uniformity of policy , History of the enterprise
Your Answer Size of the organization , Uniformity of policy , History of the enterprise


Multiple Choice Multiple Answer
Question Under principle of effective communication what should be fully understood by all concerned?
Correct Answer Tasks , Policies , Responsibilities
Your Answer Tasks , Policies , Responsibilities


Multiple Choice Single Answer
Question A practical method with a goal to purify mind and eliminate tensions is known as :-
Correct Answer Vipassana
Your Answer Vipassana


Match The Following
Question Correct Answer Your Answer

Knowledge based decision-making. Instead of intuition Instead of intuition

Professional managers may have only salary-stake Question of accountability of Performance Question of accountability of Performance

Management can be applied everywhere Management is universal Management is universal

Management is dynamic Changes as per time Changes as per time

Manager does not require any specific qualification Anybody can become a manager Anybody can become a manager



Multiple Choice Single Answer
Question Communication forms the link between every individual and between one group and the other groups. What are the main facts which flow through individuals at various levels?
Correct Answer Concepts, opinions
Your Answer Concepts, co-ordination


True/False
Question The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question The characteristics of professional managers are :-
Correct Answer Focus , Objectivity , Creativity
Your Answer Focus , Control , Creativity


Select The Blank
Question ________ provide all types of help required to make the business more efficient and profitable.
Correct Answer Consultants
Your Answer Consultants


Multiple Choice Single Answer
Question One of the external environment factors that influences Management is
Correct Answer Legal
Your Answer Legal


Multiple Choice Multiple Answer
Question Components of planning would include :-
Correct Answer Objectives , Budgets , Procedures
Your Answer Objectives , Budgets , Procedures


Select The Blank
Question New companies feel that ________ is the most appropriate type of alliance.
Correct Answer Joint-venture
Your Answer Joint-venture


Select The Blank
Question Services need efficient ________, transport roads and power just as much as industry and agriculture.
Correct Answer Telecom
Your Answer Manpower


Multiple Choice Multiple Answer
Question Some of the famous philosophies given by our legends to smoother the pressures of managers are :-
Correct Answer Vipassana , Meditation , Yoga
Your Answer Vipassana , Meditation , Yoga


Select The Blank
Question The scope for retailing in India is great as it is dominated by the ________.
Correct Answer Unorganized sector
Your Answer Unorganized sector


Select The Blank
Question Planning depends on authenticity and ________ of information.
Correct Answer Reliability
Your Answer Reliability


Match The Following
Question Correct Answer Your Answer

Management is the combination of what ? Arts, Science and Profession Arts, Science and Profession

What is Koontz & O’Donell’s definition of management ? Management is the creation and maintenance of internal environment in an organization Management is the creation and maintenance of internal environment in an organization

What is Peter Drucker’s definition of management? Management is a multi-purpose Organ that manages a business Management is a multi-purpose Organ that manages a business

One of the features of management is Management is purposeful and Goal-oriented Management is purposeful and Goal-oriented

Management is influenced by which external Environmental factors By political, legal, social, cultural factors By political, legal, social, cultural factors



True/False
Question Policy is supposed to be immutable, unchanging and eternal.
Correct Answer True
Your Answer False


True/False
Question Motivation of subordinates to meet the expectations of the manager is a feature of direction.
Correct Answer False
Your Answer False


Select The Blank
Question ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
Your Answer Low


Multiple Choice Single Answer
Question What type of industry is consulting?
Correct Answer Knowledge
Your Answer Service


Select The Blank
Question The concept of corporate governance has been attracting ________ in India.
Correct Answer Public attention
Your Answer Public attention


Select The Blank
Question The ________ appeared in the book, In search of Excellence.
Correct Answer 7 S model
Your Answer 7 S model


Multiple Choice Single Answer
Question Planning on what is said as good as no planning
Correct Answer Paper
Your Answer Paper


Multiple Choice Single Answer
Question Which among the following is a component of planning?
Correct Answer Rules
Your Answer Discussions


Multiple Choice Single Answer
Question What is the meaning of no physical transferability of services?
Correct Answer Intangibility
Your Answer Intangibility


True/False
Question Management consultants do not assist implementation.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question The lack of communication leads to :-
Correct Answer Information gap , Disintegration , Deviation from performance
Your Answer Information gap , Disintegration , Deviation from performance


Multiple Choice Single Answer
Question Which is the most appropriate type of alliance which the new companies often overestimate?
Correct Answer Joint-venture
Your Answer Joint-venture


Multiple Choice Multiple Answer
Question The different kinds of relationships for selecting the span of control would be :-
Correct Answer One to one , Cross relationship , Direct group
Your Answer One to one , Cross relationship , Direct group


Multiple Choice Single Answer
Question Which famous management consultancy first adopted the 7 S model?
Correct Answer McKinsey & Co.
Your Answer McKinsey & Co.


True/False
Question Planning can eliminate risk, but can not minimize it.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question Communication is a two way process, it starts with :-
Correct Answer Communicator
Your Answer Communicator


Select The Blank
Question Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer Recognition
Your Answer Recognition


True/False
Question Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer False
Your Answer False


True/False
Question Wrong medium of communication is a physical barrier.
Correct Answer False
Your Answer True


True/False
Question Successful consultants must be foreign culture savvy.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Under mechanism of scientific management, scientific task setting includes :-
Correct Answer Time study , Motion study , Method study
Your Answer Time study , Motion study , Method study


Multiple Choice Single Answer
Question One of the internal environment factors that influences management is
Correct Answer Place
Your Answer Place


Select The Blank
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas


Multiple Choice Multiple Answer
Question Certain important motivational techniques are :-
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Security technique , Monetary incentives , Job-based techniques


Multiple Choice Single Answer
Question What does an SBU do to unrelated products and businesses?
Correct Answer It dissolves them
Your Answer It separates them

Multiple Choice Single Answer
Question Profession requires definite period of what?
Correct Answer Learning
Your Answer Learning

Multiple Choice Multiple Answer
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process

Multiple Choice Multiple Answer
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology

Multiple Choice Multiple Answer
Question The features of art is as follows
Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity

Match The Following
Question Correct Answer Your Answer
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
Management Creative Creative
Professional Manager Dynamic Dynamic

Match The Following
Question Correct Answer Your Answer
Social Science Management Climatic
Global Climatic Knowledge
Management is Way of life Directing
Organizing Directing Way of life
Science Knowledge Management

Multiple Choice Single Answer
Question Who built the first practical mechanical calculator and predicted the specialization of mental work; suggested profit sharing?
Correct Answer Charles Babbage
Your Answer Charles Babbage

Multiple Choice Single Answer
Question Who is called “the Father of Modern Management Theory”?
Correct Answer Henry Fayol
Your Answer Henry Fayol

Multiple Choice Multiple Answer
Question Fedrick Winslow Taylor’s Philosophy of Scientific Management are
Correct Answer cooperation , maximum output
Your Answer cooperation , individualism , maximum output

True/False
Question There are four hard ‘ S’s in the 7 S Model.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Limitations of planning will be
Correct Answer depends on internal variables , depends on reliability of information
Your Answer depends on internal variables , eliminates risk , depends on reliability of information

True/False
Question Danger of inflexibility is another weakness of MBO.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Characteristic of formal organization
Correct Answer arbitrary structure , determined objectives and policies , well defined rules and regulations
Your Answer arbitrary structure , determined objectives and policies , well defined rules and regulations

Multiple Choice Multiple Answer
Question Characteristics of informal organization
Correct Answer spontaneous development , informal authority
Your Answer spontaneous development , informal authority

True/False
Question Delegation and decentralization are closely related
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question What constitutes the life-spark of an enterprise?
Correct Answer Directing
Your Answer Directing

Multiple Choice Multiple Answer
Question The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programme evaluation and review technique
Your Answer management audit , Critical path method , Programme evaluation and review technique

Multiple Choice Multiple Answer
Question Some of the external factors that limit control are
Correct Answer govt. policies , market changes , economic changes
Your Answer govt. policies , market changes , economic changes

True/False
Question Direction includes issuing orders.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Different types of coordination are
Correct Answer internal coordination , external coordination , vertical coordination
Your Answer internal coordination , external coordination , vertical coordination

Multiple Choice Multiple Answer
Question External coordination will be
Correct Answer coordination with customers , coordination with government , coordination with suppliers
Your Answer coordination with customers , coordination with government , coordination with suppliers

True/False
Question Without co-ordination individuals and organizations would begin perusal of their own specialized interests.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question The various tools employed by the companies to improve and sustain employee morale
Correct Answer building responsibility , rotation of jobs , job enrichment
Your Answer building responsibility , rotation of jobs , job enrichment

Multiple Choice Single Answer
Question What hampers organizational communication?
Correct Answer Barriers
Your Answer Barriers

True/False
Question Using the right medium is a barrier to communication.
Correct Answer False
Your Answer False

True/False
Question Lack of communication leads to loss of trust and confidence.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Which among the following is a event management company?
Correct Answer Planet E
Your Answer Planet E

Multiple Choice Single Answer
Question Which segment of event management has the potential to gross largest in India?
Correct Answer Live Entertainment
Your Answer Live Entertainment

Multiple Choice Multiple Answer
Question Some of the leading companies in the event management sector are
Correct Answer Balaji Alliance Ltd. , Cine Yug , Midas Events
Your Answer Balaji Alliance Ltd. , Cine Yug , Midas Events

Multiple Choice Single Answer
Question How many channels are there through which corporate governance may bear on performance?
Correct Answer Five
Your Answer Five

Multiple Choice Multiple Answer
Question The functions of the board of directors are
Correct Answer succession planning , establishing performance standards , determination of board policies
Your Answer succession planning , establishing performance standards , determination of board policies

Multiple Choice Single Answer
Question Which Indian Pharma Company has recently started an SBU?
Correct Answer Ranbaxy
Your Answer Ranbaxy

Multiple Choice Single Answer
Question What is lacking in Indian business companies management?
Correct Answer Professionalism
Your Answer Professionalism

Multiple Choice Single Answer
Question What type of planning Indian business families are doing?
Correct Answer Succession
Your Answer Succession

Select The Blank
Question It’s a ________ degree of delegation in which a ________ states a task to subordinate.
Correct Answer moderate
Your Answer moderate
Correct Answer superior
Your Answer superior

Select The Blank
Question A ________ should always be clear about what is to be ________ to subordinates.
Correct Answer superior
Your Answer superior
Correct Answer delegated
Your Answer delegated

Select The Blank
Question ________ can be viewed as an extension of ________.
Correct Answer Decentralization
Your Answer Decentralization
Correct Answer delegation
Your Answer delegation

Select The Blank
Question For an organization to function effectively certain ________ and objectives must be ________ set.
Correct Answer goals
Your Answer goals
Correct Answer clearly
Your Answer clearly

Select The Blank
Question ________ is but a follow –up to the other functions of ________.
Correct Answer Control
Your Answer Control
Correct Answer management
Your Answer management

Select The Blank
Question Organizational morale is basically a ________ condition of groups and ________.
Correct Answer mental
Your Answer mental
Correct Answer individuals
Your Answer individuals

Select The Blank
Question Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct Answer science
Your Answer science
Correct Answer premium
Your Answer premium

Select The Blank
Question ________ is concerned with what is Good and right for ________.
Correct Answer Ethics
Your Answer Ethics
Correct Answer society
Your Answer society

Select The Blank
Question ________ has difficulty in maintaining a ________ corporate image
Correct Answer SBU
Your Answer SBU
Correct Answer Uniform
Your Answer Uniform

True/False
Question Standard Batteries is a flagship company of the Thapar group.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Learning organizations must cope with challenge and what else?
Correct Answer Uncertainty
Your Answer Uncertainty

Multiple Choice Multiple Answer
Question What are some of the challenges faced by retail sector?
Correct Answer Looking beyond price , The people factor , The technological edge
Your Answer Looking beyond price , The people factor , The technological edge

Multiple Choice Single Answer
Question Services cannot be stalked and delivered on the spot. This means services are:
Correct Answer Non Inventoriable
Your Answer Non Inventoriable

Multiple Choice Single Answer
Question
One of the external environment factors that influences Management is
Correct Answer
Legal
Your Answer
Legal



Multiple Choice Single Answer
Question
In addition to Place, Labor and Money which other internal environment
Factor influences Management?
Correct Answer
Machines
Your Answer
Machines


Multiple Choice Multiple Answer
Question
Name the physical aspects of an enterprise.
Correct Answer
Name , Location , Address
Your Answer
Name , Manpower , Address


Multiple Choice Single Answer
Question
What is it that in communication should not be done in vacuum, instead other
people should be consulted.
Correct Answer
planning
Your Answer
planning


Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer
Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Security technique , Monetary incentives , MBO techniques


Multiple Choice Multiple Answer
Question
The concept of SBU includes
Correct Answer
unrelated products and businesses that are separated , the fact that each
SBU has its own CEO , a scientific method of grouping the business
Your Answer
unrelated products and businesses that are separated , the fact that each
SBU has its own CEO , a scientific method of grouping the business


True/False
Question
Decision-making is a primary part of the managerial process.
Correct Answer
True
Your Answer
True


Multiple Choice Single Answer
Question
Of which type of knowledge is science a body of?
Correct Answer
Organized
Your Answer
Assimilated


Multiple Choice Multiple Answer
Question
Types of degree of delegations are:
Correct Answer
Low degree , Moderate degree , High degree
Your Answer
Low degree , Moderate degree , High degree


True/False
Question
The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer
False
Your Answer
False


True/False
Question
Learning organizations should imitate a task force.
Correct Answer
True
Your Answer
True


Multiple Choice Single Answer
Question
Learning organizations must cope with challenge and
Correct Answer
uncertainty
Your Answer
uncertainty


Select The Blank
Question
LPG stands for liberalization, ________ and globalization.
Correct Answer
Privatization
Your Answer
Privatization


Match The Following
Question
Correct Answer
Your Answer

Empathy
It is a component of leadership due to the rapid pace of globalisation
It is a component of leadership due to the rapid pace of globalisation

Social effectiveness
This component allows you to settle disputes amicably
This component allows you to settle disputes amicably

Alfred Bennet
He is the father of intelligence quotient
He is the father of intelligence quotient

Daniel Goleman
He is an American Behavioural Scientist
He is an American Behavioural Scientist



Multiple Choice Multiple Answer
Question
Every company undertakes the process of forecasting by various competent
authorities which can be listed as
Correct Answer
CII , RBI , CMIE
Your Answer
CII , RBI , CMIE


Multiple Choice Single Answer
Question
Management is not just a
Correct Answer
Process
Your Answer
Process


Select The Blank
Question
The concept of value and the concept of maximization of value are related
to________concept of Ethics.
Correct Answer
Consequentialism
Your Answer
Consequentialism


Select The Blank
Question
Events are occurrences designed for ________ interests.
Correct Answer
marketing
Your Answer
marketing


Multiple Choice Single Answer
Question
Management is purposeful and what?
Correct Answer
Goal oriented
Your Answer
Goal oriented


Multiple Choice Single Answer
Question
Management is the combination of Arts, Science and
Correct Answer
Profession
Your Answer
Profession


Multiple Choice Single Answer
Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary


Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct Answer
1972
Your Answer
1972


True/False
Question
Planning and control are closely interrelated and they do not determine the
accuracy of decision-making.
Correct Answer
False
Your Answer
False


True/False
Question
There are three central ideas associated with consequentialism.
Correct Answer
False
Your Answer
False


Multiple Choice Single Answer
Question
Name one of the factors that govern the span of management.
Correct Answer
Type of work
Your Answer
Type of work


Multiple Choice Multiple Answer
Question
Retailing categories based on ownership arrangement would be
Correct Answer
Super Markets , Consumer Durables Stores , Departmental Stores
Your Answer
Super Markets , Consumer Durables Stores , Departmental Stores


Multiple Choice Single Answer
Question
Science is a body of which type of Knowledge?
Correct Answer
Organized
Your Answer
Assimilated


True/False
Question
Peter Drucker various publications have sold about 5 -6 million copies
worldwide.
Correct Answer
True
Your Answer
True


Select The Blank
Question
Latest approach signifies organization has a part of ________ system.
Correct Answer
Social
Your Answer
Social


Select The Blank
Question
Necessity of control in business organisation arises due to number of
factors, one of which is ________ of organisations themselves.
Correct Answer
complexity
Your Answer
complexity


Multiple Choice Single Answer
Question
Which of the options best describes the employment capacity of the retailing
sector? It is the
Correct Answer
second largest employer after agriculture
Your Answer
second largest employer after agriculture
Select The Blank
Question
________organizations have systems, mechanisms and processes in place.
Correct Answer
Learning
Your Answer
Learning


True/False
Question
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer
False
Your Answer
False


Select The Blank
Question
Under the principles of effective delegation, it is said that never delegate
and ________.
Correct Answer
Disappear
Your Answer
Disappear


True/False
Question
In principle the chairman and the CGO have the same role to play.
Correct Answer
False
Your Answer
True


True/False
Question
Valency is the extent to which the outcome of the activity and its success
matters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer
True
Your Answer
True


Multiple Choice Multiple Answer
Question
Advantages of delegation of authority would be:
Correct Answer
Prompt decision making , Opportunity to subordinates to grow and develop ,
Satisfaction to subordinates in terms of recognition
Your Answer
Prompt decision making , Opportunity to subordinates to grow and develop ,
Satisfaction to subordinates in terms of recognition


Multiple Choice Single Answer
Question
A business unit must meet specific criteria, if it wants to be called an
SBU. These are
Correct Answer
Definable group of competitors
Your Answer
Definable group of competitors



Multiple Choice Single Answer
Question
What does Maslow propound about the five needs ?
Correct Answer
Hierarchy
Your Answer
Hierarchy


Multiple Choice Single Answer
Question
Name the technique which is said to be a ploy or a future course of action.
Correct Answer
Strategy
Your Answer
Strategy


Select The Blank
Question
________ is the ability to sense, understand and effectively apply emotion.
Correct Answer
Emotional Intelligence
Your Answer
Emotional Quotient


Multiple Choice Single Answer
Question
Who built the first practical mechanical calculator and predicted the
specialization of mental work?
Correct Answer
Charles Babbage
Your Answer
Charles Babbage


Match The Following
Question
Correct Answer
Your Answer

Management and Leadership studies
Value based management
Swami Budhananda

Maharshi Institute of Management
Eighteen centres in India and Abroad
Eighteen centres in India and Abroad

Amritanandamayi Math's centre
Dr. S.K. Chakraborty
Value based management

Indian Vedanta Philosophy
Swami Budhananda
Dr. S.K. Chakraborty



Multiple Choice Multiple Answer
Question
Some of the public insurance companies are
Correct Answer
LIC , Oriental Insurance , General Insurance
Your Answer
LIC , Oriental Insurance , General Insurance


True/False
Question
Focus on savings and high bargaining interests of the consumer is an
obstacle in retail development in India.
Correct Answer
True
Your Answer
True


Select The Blank
Question
Brands are associated with lifestyles and people's________.
Correct Answer
aspirations
Your Answer
aspirations


Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative
Your Answer
Creative

Multiple Choice Multiple Answer
Question
The external environmental factors that influence management are
Correct Answer
Economic , Political , Technological
Your Answer
Economic , Political , Technological


True/False
Question
Event management has to pay only entertainment tax not the service tax.
Correct Answer
False
Your Answer
False


Multiple Choice Single Answer
Question
Name the service which has two prime necessities like co-ordination and
infiltration.
Correct Answer
Staff
Your Answer
Staff


Select The Blank
Question
________ decisions relate to the day to day operations of the enterprise
generally taken by middle and lower level management.
Correct Answer
Operative
Your Answer
Organisational


Multiple Choice Single Answer
Question
Successful consultants should promote their consultancy through what ?
Correct Answer
Network
Your Answer
Network


True/False
Question
Decision-Making is a process of making a choice of poor alternatives.
Correct Answer
False
Your Answer
False


Select The Blank
Question
MBO was invented by ________.
Correct Answer
Peter Drucker
Your Answer
Peter Drucker


Multiple Choice Single Answer
Question
Profession requires definite period of what?
Correct Answer
Learning
Your Answer
Practice


Multiple Choice Multiple Answer
Question
Barriers to delegation of authority would be :
Correct Answer
Lack of trust in subordinates , Fear of loosing status by managers ,
Over-confidence among managers
Your Answer
Lack of trust in subordinates , Prompt decision making , Over-confidence
among managers


Multiple Choice Single Answer
Question
Organization is apart of which type of system?
Correct Answer
Social
Your Answer
Scientific


Multiple Choice Multiple Answer
Question
David C Mc Celland identified three motives those are
Correct Answer
Affiliation , Power , Achievement
Your Answer
Affiliation , Power , Achievement


Multiple Choice Multiple Answer
Question
International consultancy is said to be
Correct Answer
Glamorous , Challenging , Trendy
Your Answer
Glamorous , Challenging , Reliant


Select The Blank
Question
Failure to give ________ to goal setters is a weakness of MBO.
Correct Answer
guidelines
Your Answer
guidelines


True/False
Question
Management is the combination of Arts,Science and Profession.
Correct Answer
True
Your Answer
True


Select The Blank
Question
Under the types of motivators, non-financial motivators are encouragement,
freedom ________.
Correct Answer
recognition
Your Answer
recognition


Multiple Choice Single Answer
Question
Who said, the heart of administration is the directing function.
Correct Answer
Dimock
Your Answer
Dimock


True/False
Question
Management is that important process which continues till the objectives set
by the administrator are actually achieved.
Correct Answer
True
Your Answer
False


True/False
Question
Communication is a composite (a) information given and received (b) a
listening effort by some of them involved.
Correct Answer
False
Your Answer
True


Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective
Your Answer
ability to inspire people , achievable , precise and objective


Multiple Choice Single Answer
Question
One of the key features of services is that they are
Correct Answer
intangible
Your Answer
non-perishable


Select The Blank
Question
The process of control is complete only when the organisation take ________
action.
Correct Answer
corrective
Your Answer
effective


Multiple Choice Multiple Answer
Question
The factors coming under philosophy of scientific management are:
Correct Answer
Co-operation , Maximum output , Harmony
Your Answer
Co-operation , Maximum output , Harmony


Multiple Choice Single Answer
Question
Who is the most effective person are alike in one crucial way, they all have
a high degree of emotional intelligence.
Correct Answer
Entrepreneur
Your Answer
Entrepreneur


Multiple Choice Multiple Answer
Question
The activities of the communicator while communicating a message will
include,
Correct Answer
ideation , encoding , transmission
Your Answer
encoding , response , transmission


Multiple Choice Multiple Answer
Question
Features of Management are as follows
Correct Answer
goal oriented , universal , continuous process
Your Answer
goal oriented , universal , continuous process


Multiple Choice Single Answer
Question
Professional managers help organizations in chalking out which type of
strategies?
Correct Answer
Corporate
Your Answer
Corporate


Select The Blank
Question
________provides a corporate responsibility and it is the application of a
proven and systematic body of knowledge.
Correct Answer
Profession
Your Answer
Management


True/False
Question
Management as a discipline needs certificate of practice.
Correct Answer
False
Your Answer
False


Multiple Choice Multiple Answer
Question
For most hi-tech service industries the major components are
Correct Answer
Infrastructure , Knowledge , labour
Your Answer
Infrastructure , Knowledge , Information technology


Match The Following
Question
Correct Answer
Your Answer

Management
Creative
Dynamic

Professional Manager
Dynamic
Profession

Art
Skill
Science

Code of Conduct
Profession
Creative

Predictive Power
Science
Skill



True/False
Question
Science is a body of organized knowledge
Correct Answer
True
Your Answer
True


Select The Blank
Question
A superior should always establish a ________ control so that his
subordinates report to him periodically.
Correct Answer
Feedback
Your Answer
Appropriate


Multiple Choice Single Answer
Question
It is said that communication is a meaningful
Correct Answer
interaction
Your Answer
interaction


Multiple Choice Single Answer
Question
What does the insurance company compensate for if and when the event insured
against an incident occurs?
Correct Answer
Losses
Your Answer
Losses


Multiple Choice Single Answer
Question
Management exists at which levels of the organization?
Correct Answer
All
Your Answer
All


True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer
False
Your Answer
True


True/False
Question
Retailers cannot just take their global retailing formats and try to
transpose them onto the India scenario.
Correct Answer
True
Your Answer
True


Multiple Choice Single Answer
Question
One of the factors which learning organizations possess is a climate of
openness and the other factor is
Correct Answer
trust
Your Answer
trust


Multiple Choice Single Answer
Question
It is one of the good control system which not only points out the
deviations but also pinpoints them where they are important to its
operations is
Correct Answer
Focus on strategic points
Your Answer
Focus on strategic points


True/False
Question
Profession needs certificate of practice
Correct Answer
True
Your Answer
False


True/False
Question
'Span of control' is also referred to as span of management.
Correct Answer
True
Your Answer
True


True/False
Question
Learning from mistakes is often more powerful than learning from success.
Correct Answer
True
Your Answer
True


Multiple Choice Single Answer
Question
The philosophy of Vedanta is compared to which animal in the dream of the
person, who wakes the dreamer and makes you realise your self discovered
reality.
Correct Answer
Lion
Your Answer
Lion


Select The Blank
Question
The statement "We sell for Less" is deliberately ambiguous, it raises the
Question; 'Less than what', this is called as, ________ to communication.
Correct Answer
Semantic barrier
Your Answer
Semantic barrier


True/False
Question
The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer
False
Your Answer
True


Match The Following
Question
Correct Answer
Your Answer

Making sense of situations
organizing information and thoughts
organizing information and thoughts

Creativity
brainstorming, associating ideas
embedding new knowledge into mental models

Inquiry
interviewing, seeking information
interviewing, seeking information

Making choices
deciding courses of actions
deciding courses of actions



Select The Blank
Question
Learning from mistakes is often more powerful than learning from________.
Correct Answer
Success
Your Answer
Success

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