Techniques for Operations Efficiency

Multiple Choice Multiple Answer
Question
TQM can never flourish if the staff are:-
Correct Answer
Scared of their bosses , Worried about losing jobs , Afraid of being reprimanded if there are mistakes
Your Answer
Scared of their bosses , Worried about losing jobs , Afraid of being reprimanded if there are mistakes

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality

Multiple Choice Single Answer
Question
The concept of quality circle was mooted by :-
Correct Answer
Prof. Kaoishikawa
Your Answer
Prof. Kaoishikawa

Match The Following
Question
Correct Answer
Your Answer
SMED
Setup time reduction
Setup time reduction
5 'S
Cleanliness
Total productive maintenance
Muda elimination
Waste elimination
Waste elimination
Poka-Yoke
Error proofing
Error proofing

Multiple Choice Single Answer
Question
Allowing worker's to stop machine / assembly line if they believe that product quality is below standard' is an example of :-
Correct Answer
Empowerment
Your Answer
Involvement

Select The Blank
Question
Kaizen is ________ supported process.
Correct Answer
Management
Your Answer
Workmen

Select The Blank
Question
Ratio of ________ to the number of pieces inspected is called fraction defectives.
Correct Answer
Number of item rejected
Your Answer
Number of item rejected

Multiple Choice Single Answer
Question
Histogram always indicates :-
Correct Answer
Only height
Your Answer
Percentage defect

Multiple Choice Single Answer
Question
List of customers, to carry out parato analysis to identify customers who gives business includes :-
Correct Answer
Present & past customers
Your Answer
Present & past customers

Multiple Choice Single Answer
Question
Implication of Quality problem is:-
Correct Answer
Gap in performance
Your Answer
Gap in performance

Multiple Choice Multiple Answer
Question
Steps to six sigma process consists of :-
Correct Answer
Identify the work you do , Identify your customers , Map the process
Your Answer
Identify the work you do , Identify your customers , Map the process

Multiple Choice Single Answer
Question
From scatter diagram the strength of relationship between two variables or associated set of data can be inferred from the examination of the shape of :-
Correct Answer
Cloud
Your Answer
Cloud

True/False
Question
Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ used to detect drop in air pressure.
Correct Answer
Buzzers / alarms
Your Answer
Locators

Multiple Choice Single Answer
Question
TQM is a way to improve quality of product and service :-
Correct Answer
Continuously
Your Answer
Continuously

Multiple Choice Multiple Answer
Question
The aim of education & training under TPM is :-
Correct Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction
Your Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments

Match The Following
Question
Correct Answer
Your Answer
In scatter diagram, the strength of relationship can be determined
By "correlation coefficient"
By "correlation coefficient"
The scatter diagram provides the technique to establish
The possible relationship between a pair of variables
The possible relationship between a pair of variables
The scatter diagram displays
The pair of data as a cloud of points
The pair of data as a cloud of points
The scatter is also known as
Correlation diagram
Correlation diagram

True/False
Question
Flow chart is pictorial representation of the steps in production control.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
Pareto's analysis underlines & operates philosophy of :-
Correct Answer
Vital few = trivial many
Your Answer
Vital few = trivial many

Multiple Choice Single Answer
Question
Pareto diagram always indicate magnitude of :-
Correct Answer
Defect
Your Answer
Influence of defect

True/False
Question
By cutting the cost of quality, profitability decreases.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest tool
Your Answer
Simplest tool

True/False
Question
The flow charts are prepared to enhance the employees understanding of the process by indicating interrelationship within the process.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Abnormal variations can occur if :-
Correct Answer
There are assignable causes
Your Answer
There are assignable causes

Multiple Choice Multiple Answer
Question
Types of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke , Standards type Poka-Yoke

True/False
Question
Control limits of control charts should be revised from time to time as additional data is accumulated.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Kaizen is an excellent method to involve ________ to unearth & eliminate hidden waste.
Correct Answer
Employees
Your Answer
Employers

Multiple Choice Multiple Answer
Question
To reduce Muda of transport, techniques used are :-
Correct Answer
Cellular layout , Method study , 5 'S
Your Answer
Cellular layout , Method study , 5 'S

Select The Blank
Question
Cp for six sigma process is ________
Correct Answer
2
Your Answer
2

Select The Blank
Question
________ participants in monthly meeting(MRM)
Correct Answer
GM, operation heads, corporate functional heads
Your Answer
Department heads & supervisors

True/False
Question
Processing cost of a product is mainly decided by conversion process.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Production in last shift & production plan for next shift is discussed during ________.
Correct Answer
Shift beginning & shift end/change meeting
Your Answer
Shift beginning & shift end/change meeting

Multiple Choice Multiple Answer
Question
Material Supply on DSL basis helps :-
Correct Answer
To eliminate handling , To reduce transporting , To reduce inspection
Your Answer
To eliminate handling , To reduce transporting , To reduce inspection

True/False
Question
Inadequate maintenance of machine leads to muda of defects
Correct Answer
True
Your Answer
True

True/False
Question
Most of the external setups are treated as internal setup.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Benefits from SMED are :-
Correct Answer
Reduce work in process , Better average daily production , Increase capacity
Your Answer
Reduce work in process , Better average daily production , Increase capacity

Multiple Choice Multiple Answer
Question
Typical examples of process benchmark are :-
Correct Answer
Procurement procedures , Budgeting , Recruitment
Your Answer
Procurement procedures , Budgeting , Recruitment

True/False
Question
Low level of delegation is an example of muda in office.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Histograms are useful to :-
Correct Answer
Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control
Your Answer
Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control

Multiple Choice Multiple Answer
Question
While preparing scatter diagram following precautions are to be taken :-
Correct Answer
Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance
Your Answer
Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance

Multiple Choice Single Answer
Question
Through continuous improvement in the process & procedures, kobetsu-kaizen is continuously improve utilization of :-
Correct Answer
Worker, equipment & material
Your Answer
Workers & materials

True/False
Question
Every department should make their own rules of standardization.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Quality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer
8 to 10

Multiple Choice Single Answer
Question
Number of kaizen in Group kaizen categories are :-
Correct Answer
Two to three per year
Your Answer
As many as management decides

Select The Blank
Question
Flow chart helps to provide clarity of the ________ without visiting actual spot.
Correct Answer
Process
Your Answer
Process

Multiple Choice Single Answer
Question
Gap in performance = Ideal situation minus :-
Correct Answer
Current situation
Your Answer
Current situation

Select The Blank
Question
Seminar talks and video show are organized to introduce TPM concept to ________
Correct Answer
General employees
Your Answer
General employees

True/False
Question
Process capability index Cp is a measure of capability of the process to meet the specification limits.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Basic objective of control chart is to ________ the variation due to chance & assignable cause.
Correct Answer
Separate out
Your Answer
Eliminate

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality

Multiple Choice Single Answer
Question
Kaizen process is built on PDCA cycle, where P represents :-
Correct Answer
PLAN
Your Answer
PLAN

Multiple Choice Single Answer
Question
One Green Belt may head a team of :-
Correct Answer
20 employees
Your Answer
20 employees

Select The Blank
Question
Flow chart helps to dissect a process for better understanding & ________ of process.
Correct Answer
Analysis
Your Answer
Analysis

Select The Blank
Question
________ analysis is a central tenet of Kaizen.
Correct Answer
Root cause
Your Answer
Root cause

True/False
Question
Defects are not the consequences of human errors.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Benefits of Daily work management are :-
Correct Answer
Improve resource utilization through gap analysis , Faster response to customer needs , Better communication
Your Answer
Improve resource utilization through gap analysis , Faster response to customer needs , Better communication

Select The Blank
Question
Due to SMED, ________ time cuts down.
Correct Answer
Waiting
Your Answer
Waiting

Multiple Choice Multiple Answer
Question
Limitation of quality circles are :-
Correct Answer
Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union
Your Answer
Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union

Multiple Choice Single Answer
Question
In traditional manufacturing line :-
Correct Answer
Cycle time is more
Your Answer
Cycle time is more

Select The Blank
Question
Each quality characteristic has permitted variation & is equal to ________.
Correct Answer
USL - LSL
Your Answer
USL - LSL

Multiple Choice Single Answer
Question
Assignable causes :-
Correct Answer
Can be eliminated
Your Answer
Can be eliminated

Multiple Choice Multiple Answer
Question
After finding out the solution & working on it, the equally important job is :-
Correct Answer
Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project
Your Answer
Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for your next project

True/False
Question
Gap analysis for production & dispatches is discussed in monthly meeting.
Correct Answer
False
Your Answer
False

True/False
Question
Most of the external setups are treated as internal setup.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-
Correct Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.

Multiple Choice Single Answer
Question
Pricing in JIT purchasing is done by
Correct Answer
Buyer and seller together
Your Answer
Buyer and seller together

Multiple Choice Single Answer
Question
The first step in setup time operation studies is to time each setup, took, review task & :-
Correct Answer
Separate internal & external setup task
Your Answer
Separate internal & external setup task

Select The Blank
Question
Poka Yoke is ________.
Correct Answer
Simple technique
Your Answer
Simple technique

Select The Blank
Question
To find out root cause ________used
Correct Answer
Why-why Technique
Your Answer
Why-why Technique

Multiple Choice Multiple Answer
Question
Steps to six sigma process consists of :-
Correct Answer
Identify the work you do , Identify your customers , Map the process
Your Answer
Identify the work you do , Identify your customers , Map the process

True/False
Question
Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ % of quality problems are due to individual errors.
Correct Answer
15
Your Answer
15

Multiple Choice Single Answer
Question
Ishikawa diagram is also known as :-
Correct Answer
Cause & effect diagram
Your Answer
Cause & effect diagram

True/False
Question
Implementation of all 8 TPM pillar activities must start at a time .
Correct Answer
False
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Review your efforts & success achieved
Check
Check
Act about the causes found out
Do
Do
Collect the initial data for the problem
Plan
Plan
Actions further after reviewing the progress
Act
Act

Select The Blank
Question
Technique involved in listing of setup task, establishing technological relationship between tasks, drawing arrow diagram is called as ________.
Correct Answer
Network diagram
Your Answer
Network diagram

True/False
Question
U-Line layout is better than straight lime layout.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Poka-Yoke devices under category use ________ to distinguish between similar parts which may be assembled in wrong position.
Correct Answer
Color coding
Your Answer
Color coding

Multiple Choice Multiple Answer
Question
Benefits from the standardized containers are
Correct Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock
Your Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock

Multiple Choice Single Answer
Question
Number of kaizen in Group kaizen categories are :-
Correct Answer
Two to three per year
Your Answer
Two to three per year

True/False
Question
Graph is a tabulated representation of the data which is easily understandable at a glance.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Time required to study blue prints / drawing is included in :-
Correct Answer
Setup time
Your Answer
Setup time

Multiple Choice Multiple Answer
Question
Actions that can be thought for the process having process capability is higher than specification tolerance are
Correct Answer
100 % inspection is required , Reduce variability , Possibility of squeezing tolerances
Your Answer
100 % inspection is required , Reduce variability

Multiple Choice Single Answer
Question
Withdrawal kanban is presented by :-
Correct Answer
C- kanban
Your Answer
C- kanban

Multiple Choice Multiple Answer
Question
The aim of education & training under TPM is :-
Correct Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction
Your Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments

Multiple Choice Multiple Answer
Question
To draw control charts, sample must be representative of homogeneous segment of production for which :-
Correct Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Your Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Select The Blank
Question
To eliminate muda of processing, ________ exercise is essential.
Correct Answer
ECRS
Your Answer
MOST

Multiple Choice Multiple Answer
Question
Cleaning your own area/equipments gives benefits of :-
Correct Answer
You know your self how to avoid dust , When you touch while cleaning you may find a fault , Saving of further failure due to dust
Your Answer
You know your self how to avoid dust , When you touch while cleaning you may find a fault , Saving of further failure due to dust

True/False
Question
Performance benchmarking does not involves comparison of financial ratios at the aggregate level.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Material Supply on DSL basis helps :-
Correct Answer
To eliminate handling , To reduce transporting , To reduce inspection
Your Answer
To eliminate handling , To reduce transporting , To reduce inspection

Multiple Choice Single Answer
Question
Chance causes :-
Correct Answer
Cannot be identified
Your Answer
Cannot be identified

Multiple Choice Multiple Answer
Question
The alternate meaning of seiso is
Correct Answer
Sanities , Cleanup , Dust free / scrab
Your Answer
Sanities , Cleanup , Dust free / scrab

Multiple Choice Single Answer
Question
Production kanban is presented by :-
Correct Answer
P-kanban
Your Answer
P-kanban

True/False
Question
Without review PDCA cycle not completed.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is the critical element of TQM.
Correct Answer
Focus on customer
Your Answer
Focus on customer

Select The Blank
Question
Quality improvement team consists of departmental head with a chairperson who has easy access to the ________.
Correct Answer
Top management
Your Answer
Top management

Multiple Choice Single Answer
Question
Abnormal variations can occur if :-
Correct Answer
There are assignable causes
Your Answer
There are chance causes

Multiple Choice Single Answer
Question
To avoid short receipt of items to customers, provide the dispatch clerk with :
Correct Answer
The check list for verification
Your Answer
The check list for verification

Match The Following
Question
Correct Answer
Your Answer
Cleanliness
5 'S
5 'S
Withdrawal Kanban
C-Kanban
C-Kanban
Production kanban
P-Kanban
P-Kanban
Waste elimination
Muda elimination
Muda elimination

Multiple Choice Multiple Answer
Question
If 'Annual saving in procurement expenses is managing point', then checking points will be :-
Correct Answer
Price revision , Credit period , Transport expenses
Your Answer
Price revision , Credit period , Transport expenses

Multiple Choice Multiple Answer
Question
To draw control charts, sample must be representative of homogeneous segment of production for which :-
Correct Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Your Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Multiple Choice Multiple Answer
Question
Kanban System may be :-
Correct Answer
Single card kanban system , Double card kanban system
Your Answer
Single card kanban system , Double card kanban system

Multiple Choice Multiple Answer
Question
Benefits from the standardized containers are
Correct Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock
Your Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock

Select The Blank
Question
A control chart to exhibit counted data on number of defect is called ________.
Correct Answer
c-chart
Your Answer
c-chart

Multiple Choice Single Answer
Question
A control chart is a chart with UCL & LCL placed at :-
Correct Answer
3 Sigma distance on either side of the process average
Your Answer
3 Sigma distance on either side of the process average

True/False
Question
By cutting the cost of quality, profitability decreases.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Key principles of TQM :-
Correct Answer
Continuous improvement , People involvement , Cost of quality
Your Answer
Continuous improvement , People involvement , Cost of quality

Multiple Choice Multiple Answer
Question
Flow chart is required :-
Correct Answer
When trying to improve the process , At the time of review of the process , To understand steps in a process by pictorial presentation
Your Answer
When trying to improve the process , At the time of review of the process

Multiple Choice Single Answer
Question
Pricing in JIT purchasing is done by
Correct Answer
Buyer and seller together
Your Answer
Buyer and seller together

True/False
Question
Fishbone analysis is used both in analysis & planning.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Graphs convey a situation more ________ than summary of data or figures.
Correct Answer
Effectively & clearly
Your Answer
Effectively & clearly

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality

Multiple Choice Multiple Answer
Question
Flow chart is prepared when :-
Correct Answer
Defining the problem , Trying to know the activities involved in the process , Identifying the root causes
Your Answer
Defining the problem , Trying to know the activities involved in the process , Identifying the root causes

Multiple Choice Single Answer
Question
Due to planned maintenance MTBF (mean time between failure)
Correct Answer
Increases
Your Answer
Increases

Select The Blank
Question
In PDCA cycle for benchmarking 'Identification of performance gap' is done in ________.
Correct Answer
Checking
Your Answer
Planning

Select The Blank
Question
Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.
Correct Answer
c-chart
Your Answer
c-chart

True/False
Question
Sample size for the construction of p-chart are larger than X bar-R chart.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-
Correct Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.

Match The Following
Question
Correct Answer
Your Answer
Parato diagram always indicates
Magnitude of defects
Philosophy of 20% of the activity causes 80% of the effect
Parato analysis underlines & operates on
Philosophy of "vital few:trivial many"
Philosophy of "vital few:trivial many"
Parato analysis is technique of identifying vital causes by
Arranging data according to the descending order of their frequency of occurrence
Arranging data according to the descending order of their frequency of occurrence
Parato diagram is a Bar graph with height or value drawn by
Arranging data in descending order
Arranging data in descending order

True/False
Question
Presentation before steering committee must reveal teamwork efforts towards success.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Technique involved in listing of setup task, establishing technological relationship between tasks, drawing arrow diagram is called as ________.
Correct Answer
Network diagram
Your Answer
Network diagram

Multiple Choice Multiple Answer
Question
Cleaning your own area/equipments gives benefits of :-
Correct Answer
You know your self how to avoid dust , When you touch while cleaning you may find a fault , Saving of further failure due to dust
Your Answer
When you touch while cleaning you may find a fault , Saving of further failure due to dust , Utilization of spare time

Multiple Choice Multiple Answer
Question
After choosing the problem area, to go ahead further what is required?
Correct Answer
Regular meeting plan to follow , Discuss on the root cause by brainstorming , Follow the Deming PDCA circle
Your Answer
Regular meeting plan to follow , Discuss on the root cause by brainstorming , Follow the Deming PDCA circle

True/False
Question
U-Line layout is better than straight lime layout.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
What are the steps in deciding the benchmarking partner?
Correct Answer
Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners
Your Answer
List down a few prospective candidates of partnership , Collect information of short listed partners , Plan partner's site visit

Select The Blank
Question
5 S audit result is discussed in ________ meeting.
Correct Answer
Monthly
Your Answer
Monthly

True/False
Question
In P-chart, the value of P can never be negative.
Correct Answer
True
Your Answer
True

True/False
Question
Statistical limits are calculated from averages of samples, instead of a single sample of large size.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Control chart is a graphical method of ascertaining / checking :-
Correct Answer
Stability of the process
Your Answer
Stability of the process

Select The Blank
Question
Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.
Correct Answer
Frequency
Your Answer
Frequency

Multiple Choice Multiple Answer
Question
Few steps to construct a flow chart are :-
Correct Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'
Your Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'

Multiple Choice Single Answer
Question
Goal of six sigma is to improve customer satisfaction by :-
Correct Answer
Reducing gaps/defects
Your Answer
Reducing gaps/defects

Multiple Choice Single Answer
Question
Implication of Quality problem is:-
Correct Answer
Gap in performance
Your Answer
Gap in performance

True/False
Question
There is no upper limit for Cp.
Correct Answer
True
Your Answer
True

True/False
Question
5'S is not essential for office TPM
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Seiton means
Correct Answer
Code Numbers to item as well as racks & drawers
Your Answer
Putting things in racks & cupboards

Multiple Choice Single Answer
Question
Some quantity in stock of item, is desirable if :-
Correct Answer
Manufacturing lead time is more
Your Answer
Manufacturing lead time is less

Multiple Choice Single Answer
Question
What is to be done before selecting benchmarking partner?
Correct Answer
level of benchmarking is to be decided
Your Answer
level of benchmarking is to be decided

Multiple Choice Single Answer
Question
Empowerment means making best use of the firm's most valuable resource, namely:-
Correct Answer
Human
Your Answer
Human

Select The Blank
Question
Capability index Cp = ________
Correct Answer
Specification width/process width
Your Answer
Specification width/standard deviation

Select The Blank
Question
Kaizen projects are managed by ________
Correct Answer
Cross functional team
Your Answer
Management

Select The Blank
Question
In traditional purchasing ________ inventory is required.
Correct Answer
Plenty of
Your Answer
Plenty of

Multiple Choice Single Answer
Question
Seiton means
Correct Answer
Place for everything and everything on place
Your Answer
Place for everything and everything on place

Select The Blank
Question
CFT ( cross functional team ) consisting of ________
Correct Answer
Operators, supervisors from different departments
Your Answer
Operators, supervisors from different departments

True/False
Question
The flow charts are prepared to enhance the employees understanding of the process by indicating interrelationship within the process.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Seiketsu is to ensure that ________ of first three 'S' i.e. Seiri, Seiton & Seiso.
Correct Answer
Implementation
Your Answer
Implementation

True/False
Question
Seiso means cleaning the workplace, is the responsibility of sweeper or cleaning person.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Six sigma organization consists of :-
Correct Answer
Champions , Black Belts , Green Belts
Your Answer
Champions , Black Belts , Green Belts

Multiple Choice Multiple Answer
Question
Examples of Muda of motion are :-
Correct Answer
Lifting objects , Walking to reach object , Searching for object
Your Answer
Lifting objects , Walking to reach object , Searching for object

True/False
Question
Number of operation can change according to production requirement in U-Line arrangement.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Benefits from SMED are :-
Correct Answer
Reduce work in process , Better average daily production , Increase capacity
Your Answer
Reduce work in process , Better average daily production , Increase capacity

Select The Blank
Question
Ratio of ________ to the number of pieces inspected is called fraction defectives.
Correct Answer
Number of item rejected
Your Answer
Number of item rejected

True/False
Question
Ideally the histogram will a bell shape tapering away on both sides from average value.
Correct Answer
True
Your Answer
False

Select The Blank
Question
Cost of quality may account for ________ % of portion of the company's turnover.
Correct Answer
20-30%
Your Answer
20-30%

Match The Following
Question
Correct Answer
Your Answer
Ideally the histogram will have a bell shape
Tapering away on the both sides from average value
Tapering away on the both sides from average value
Histogram is a graphical display of distribution of measurements and
Reveals the amount of variation within the process
Reveals the amount of variation within the process
Histogram is a diagrammatic presentation of
The frequency distribution of a characteristics
The frequency distribution of a characteristics
The shape of histogram can
Provide a clue about the quality of the lot
Provide a clue about the quality of the lot

Multiple Choice Multiple Answer
Question
Cpk =
Correct Answer
(x - USL)/3 sigma , (x - LSL)/3 sigma
Your Answer
(x - USL)/3 sigma , (x - LSL)/3 sigma

True/False
Question
A radar chart is combination of a circle & line graph
Correct Answer
True
Your Answer
True

True/False
Question
Control limits of control charts should be revised from time to time as additional data is accumulated.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Rushing to complete a job is considered symptom of :-
Correct Answer
Poor planning
Your Answer
Poor planning

Select The Blank
Question
________ waste is probably the biggest waste in most of the organizations.
Correct Answer
Time
Your Answer
Time

True/False
Question
Inspection is poor method of assuring 100% quality.
Correct Answer
True
Your Answer
False

True/False
Question
Presentation of graphs in pictorial form of data collection are for easy understanding.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Kanban
Pull system
Pull system
Work standards
Best way of doing job
Reducing breakdown of machines
TPM
Reducing breakdown of machines
Best way of doing job
JIT
Waste elimination
Waste elimination

Multiple Choice Multiple Answer
Question
Implementation of TPM in Indian industries is difficult due to :-
Correct Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Multiple Choice Multiple Answer
Question
Actions that can be thought for the process having process capability is smaller than specification tolerance are:-
Correct Answer
Reduction in inspection , Use of less precision machine , Possibility of squeezing tolerances
Your Answer
Use of less precision machine , Possibility of squeezing tolerances , Reduction in inspection

Multiple Choice Multiple Answer
Question
Role of champions are :-
Correct Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Multiple Choice Single Answer
Question
Poka-yoke for employee not performing work as per established method is :-
Correct Answer
Implement work standard
Your Answer
Implement work standard

True/False
Question
Inadequate maintenance of machine leads to muda of defects
Correct Answer
True
Your Answer
False

Select The Blank
Question
Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.
Correct Answer
Frequency
Your Answer
Frequency

Multiple Choice Multiple Answer
Question
Types of meetings held in DWM are :-
Correct Answer
Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting
Your Answer
Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting

Select The Blank
Question
________ is responsible for effective implementation of action plan's under TPM.
Correct Answer
Steering committee
Your Answer
Maintenance department

Select The Blank
Question
________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassembling
Your Answer
Wear & tear of parts while disassembling

Multiple Choice Single Answer
Question
Participants of the groups for quality circles should be decided by :-
Correct Answer
Employees coming together by their own enthusiasm
Your Answer
Employees coming together by their own enthusiasm

Multiple Choice Single Answer
Question
Japanese concept of good house keeping is for:
Correct Answer
Good environment for quality products
Your Answer
Good environment for quality products

Select The Blank
Question
Japanese believe that when they are ________ they are cleaning there minds too.
Correct Answer
Cleaning
Your Answer
Cleaning

Multiple Choice Single Answer
Question
Initiative CA/PA for customer complaint is check point for :-
Correct Answer
Response to customer complaint
Your Answer
Response to customer complaint

Multiple Choice Multiple Answer
Question
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer
Machines , Type of breakdown (e.g mech. Or electrical)

Multiple Choice Multiple Answer
Question
Customer contact staff need training in areas like :-
Correct Answer
Questioning skills , Listening skills , Telephone attending techniques
Your Answer
Questioning skills , Listening skills , Telephone attending techniques

Multiple Choice Single Answer
Question
To sustain the 5-S throughout the months best method is :-
Correct Answer
Start surprise internal audits
Your Answer
Declare prizes

Multiple Choice Single Answer
Question
Recording of the entire setup operators focusing on hand, eye and body movements of the person doing the setting is done through :-
Correct Answer
Video recording
Your Answer
Video recording

Multiple Choice Multiple Answer
Question
Remedial actions for error of misunderstanding is :-
Correct Answer
Training , Checking in advance , Standardizing work procedures
Your Answer
Training , Checking in advance , Standardizing work procedures

Multiple Choice Multiple Answer
Question
Missing parts is due to :-
Correct Answer
Willful errors , Inadvertent error , Judgment error
Your Answer
Willful errors , Inadvertent error

True/False
Question
Flow chart helps to design new process.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
SWOT analysis is an important step in :-
Correct Answer
Deciding what to benchmark
Your Answer
Data collection

Multiple Choice Single Answer
Question
Quality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer
8 to 10

Multiple Choice Single Answer
Question
Identifying key preventive operational functions and comparing these operational functions within the firm's own division & branches comes under :-
Correct Answer
Internal benchmarking
Your Answer
Internal benchmarking

Multiple Choice Single Answer
Question
Flow charts are drawn to document a process by charting the task performed and :-
Correct Answer
The sequence in which tasks are performed
Your Answer
The flow in which tasks are performed

True/False
Question
Performance benchmarking does not involves comparison of financial ratios at the aggregate level.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Setup time includes :-
Correct Answer
Internal setup time & External setup time
Your Answer
Internal setup time & External setup time

Multiple Choice Single Answer
Question
Participants of the groups for quality circles should be decided by :-
Correct Answer
Employees coming together by their own enthusiasm
Your Answer
Employees coming together by their own enthusiasm

Multiple Choice Single Answer
Question
Check sheet are also used as :-
Correct Answer
Data gathering & interpretation tool
Your Answer
Data gathering & interpretation tool

Multiple Choice Single Answer
Question
SMED means :-
Correct Answer
Single minute exchange of dies
Your Answer
Single minute exchange of dies

Match The Following
Question
Correct Answer
Your Answer
Productivity performance measurement
Turnover employee
Cost of quality
Financial performance measurement
Sales of the months
Sales of the months
Customer satisfaction measurement
Customer complaints per period
Customer complaints per period
Staff attitude measurement
Employee satisfaction index
Employee satisfaction index

Select The Blank
Question
________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassembling
Your Answer
Poor production planning & control

Select The Blank
Question
If some defective parts are discovered by the subsequent process they should be returned to the ________ to prevent reoccurrence.
Correct Answer
Preceding process
Your Answer
Return to stores

Multiple Choice Multiple Answer
Question
The results oriented efforts of the quality circle should also include :-
Correct Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer
Efforts to avoid the problem permanently , Publication or advertisement of your contribution , Attacking the real root causes & all possibilities

Match The Following
Question
Correct Answer
Your Answer
Parato diagram always indicates
Magnitude of defects
Philosophy of 20% of the activity causes 80% of the effect
Parato analysis underlines & operates on
Philosophy of "vital few:trivial many"
Philosophy of "vital few:trivial many"
Parato analysis is technique of identifying vital causes by
Arranging data according to the descending order of their frequency of occurrence
Arranging data according to the descending order of their frequency of occurrence
Parato diagram is a Bar graph with height or value drawn by
Arranging data in descending order
Magnitude of defects

Multiple Choice Multiple Answer
Question
Few steps in construction in Radar chart are :-
Correct Answer
Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre
Your Answer
Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre

Select The Blank
Question
5 S audit result is discussed in ________ meeting.
Correct Answer
Monthly
Your Answer
Monthly

True/False
Question
Fishbone analysis is used both in analysis & planning.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
One Green Belt may head a team of :-
Correct Answer
20 employees
Your Answer
20 employees

Multiple Choice Multiple Answer
Question
Role of champions are :-
Correct Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer
Monitor progress of six sigma projects , Approve six sigma projects , Remove road block in the path of six sigma implementation

Multiple Choice Multiple Answer
Question
To draw control charts, sample must be representative of homogeneous segment of production for which :-
Correct Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Your Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Multiple Choice Single Answer
Question
Failure mode and effect analysis (FMEA) establish
Correct Answer
Process failure and minimize frequency
Your Answer
Process failure and minimize frequency

Multiple Choice Multiple Answer
Question
What are the steps in deciding the benchmarking partner?
Correct Answer
Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners
Your Answer
Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners

Multiple Choice Single Answer
Question
One Master Black Belt may head a team of :-
Correct Answer
15-20 Black Belts
Your Answer
15-20 Black Belts

Multiple Choice Single Answer
Question
Competitive benchmarking involves identifying key competitive product, services or processes & comparing with those of :-
Correct Answer
Main competitor
Your Answer
Main competitor

Multiple Choice Single Answer
Question
Implication of Quality problem is:-
Correct Answer
Gap in performance
Your Answer
Gap in performance

Select The Blank
Question
Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.
Correct Answer
c-chart
Your Answer
c-chart

True/False
Question
Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest tool
Your Answer
Simplest tool

Multiple Choice Single Answer
Question
Benchmarking helps to identify the gap between the current performance of the organization and the :-
Correct Answer
Performance of the best organization
Your Answer
Performance of the best organization

True/False
Question
Flow chart is pictorial representation of the steps in production control.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)

Select The Blank
Question
A control chart to exhibit counted data on number of defect is called ________.
Correct Answer
c-chart
Your Answer
c-chart

Select The Blank
Question
Procedure for implementation of TPM consists of ________ numbers of steps.
Correct Answer
12
Your Answer
8

Select The Blank
Question
Capability index Cp = ________
Correct Answer
Specification width/process width
Your Answer
Specification width/process width

Multiple Choice Single Answer
Question
Pareto's analysis underlines & operates philosophy of :-
Correct Answer
Vital few = trivial many
Your Answer
Vital few = trivial many

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
To reduce clamping & declamping time, following actions are desirable :-
Correct Answer
Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device
Your Answer
Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device

Select The Blank
Question
Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer
Information
Your Answer
Information

Multiple Choice Multiple Answer
Question
TQM can never flourish if the staff are:-
Correct Answer
Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses
Your Answer
Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses

True/False
Question
In bar graph each bar is of same height.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
During SMED implementation, primary study consists of :-
Correct Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis

True/False
Question
Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Types of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Save time

True/False
Question
Along with problem solving tools experience and judgment is also used.
Correct Answer
True
Your Answer
False

Select The Blank
Question
JIT advocates the philosophy at elimination of waste from system which occurs due to ________.
Correct Answer
Over Production
Your Answer
Over Production

True/False
Question
Without measuring initial performance, target can't be set.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
An erratic patterns falling above & below the control limits indicates :-
Correct Answer
Defect in materials , Frequent adjustment of machines , Poorly trained operators
Your Answer
Defect in materials , Frequent adjustment of machines , Poorly trained operators

True/False
Question
Sample size for the construction of p-chart are larger than X bar-R chart.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer
An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits , A bird's eye view of the variation

Multiple Choice Single Answer
Question
Productivity improves by :-
Correct Answer
Voluntary participants of everyone
Your Answer
Voluntary participants of everyone

Select The Blank
Question
________ is management skill.
Correct Answer
Delegation
Your Answer
Delegation

Multiple Choice Multiple Answer
Question
While preparing scatter diagram following precautions are to be taken :-
Correct Answer
Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance
Your Answer
Data should be properly stratified & should be collected for full range

True/False
Question
In cellular manufacturing system cell may consist of a single machine or more than one machine arranged in line.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest tool
Your Answer
Simplest tool

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Histogram always indicates :-
Correct Answer
Only height
Your Answer
Only height

Multiple Choice Single Answer
Question
Flow charts are drawn to document a process by charting the task performed and :-
Correct Answer
The sequence in which tasks are performed
Your Answer
The sequence in which tasks are performed

Multiple Choice Multiple Answer
Question
Best practices for standardization in implementing Seiketsu are :-
Correct Answer
Create as many visual control systems as possible , Use colour code system for easy control , Fix one colour (e.g. Red) for danger zones/out of controls
Your Answer
Create as many visual control systems as possible , Use colour code system for easy control , Display warning notices

Multiple Choice Single Answer
Question
Empowerment means making best use of the firm's most valuable resource, namely:-
Correct Answer
Human
Your Answer
Human

Multiple Choice Multiple Answer
Question
Process can be made capable by :-
Correct Answer
Examine possibility of relaxing specification , Reducing process variability , Bringing target & average to fall at the same point
Your Answer
Reducing process variability , Bringing target & average to fall at the same point , Examine possibility of relaxing specification

Multiple Choice Multiple Answer
Question
Role of champions are :-
Correct Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Multiple Choice Single Answer
Question
A workshop is to be treated as :-
Correct Answer
Place where one's creativity can be applied
Your Answer
Place of maximum physical labour

Select The Blank
Question
By improving layout MUDA, due to ________ can be eliminated.
Correct Answer
Motion
Your Answer
Over production

Multiple Choice Multiple Answer
Question
Remedial actions for error of misunderstanding is :-
Correct Answer
Training , Checking in advance , Standardizing work procedures
Your Answer
Training , Checking in advance , Standardizing work procedures

Multiple Choice Single Answer
Question
JIT manufacturing emphasizes workplace improvement through :-
Correct Answer
5 'S'
Your Answer
5 'S'

True/False
Question
Without review PDCA cycle not completed.
Correct Answer
True
Your Answer
True

Select The Blank
Question
To eliminate muda of processing, ________ exercise is essential.
Correct Answer
ECRS
Your Answer
ECRS

True/False
Question
Control limits of control charts should be revised from time to time as additional data is accumulated.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ participants in monthly meeting(MRM)
Correct Answer
GM, operation heads, corporate functional heads
Your Answer
GM, operation heads, corporate functional heads

Select The Blank
Question
Suppliers may________ their prices to cover for cost of delivery, small production run etc.
Correct Answer
Raise
Your Answer
Raise

True/False
Question
Create as many visual controls as possible to achieve visual management is the principle of "Shitsuke"
Correct Answer
True
Your Answer
False

True/False
Question
Flow charts are used to train new employees by providing documented description of the task involved.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Poka-Yoke devices under category use ________ to distinguish between similar parts which may be assembled in wrong position.
Correct Answer
Color coding
Your Answer
Color coding

Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality

Match The Following
Question
Correct Answer
Your Answer
Any thing misplaced should be visual immediately
Seiketsu
Display Colour codes meanings
Unrepairable tool or equipments
To be scrapped under Seiri
To be scrapped under Seiri
Colour coding essential throughout but
Display Colour codes meanings
Colour codes as per departments
Surprise Audit any time should shout consistent good housekeeping
Shitsuke for maintenance of 4-S
Seiketsu

Multiple Choice Single Answer
Question
5-S technique is useful to:
Correct Answer
To all places including homes
Your Answer
To all places including homes

Multiple Choice Single Answer
Question
Zero loss concept means :-
Correct Answer
Zero accident, zero defect, zero breakdown
Your Answer
Zero accident, zero defect, zero breakdown

Select The Blank
Question
Kaizen is ________ supported process.
Correct Answer
Management
Your Answer
Management

True/False
Question
By cutting the cost of quality, profitability decreases.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The area enclosed under normal distribution curve between mean +3standard deviation is :-
Correct Answer
0.9973
Your Answer
0.9973

Select The Blank
Question
Poka Yoke is ________.
Correct Answer
Simple technique
Your Answer
Simple technique

Multiple Choice Single Answer
Question
The JIT Philosophy recommends attainment of flexibility by :-
Correct Answer
Contracting all lead times
Your Answer
Contracting all lead times

Multiple Choice Multiple Answer
Question
Causes of Muda of transport are :-
Correct Answer
Faulty layout , Over production
Your Answer
Faulty layout , Over production

Multiple Choice Multiple Answer
Question
For the presentation of the quality circle project what is required is :-
Correct Answer
Presentation skills , Graphical data , Progressive efforts of the team work
Your Answer
Presentation skills , Graphical data

Select The Blank
Question
________ is responsible for effective implementation of action plan's under TPM.
Correct Answer
Steering committee
Your Answer
Steering committee

Match The Following
Question
Correct Answer
Your Answer
4 th level in six sigma organization
Green Belts
Green Belts
1 st level in six sigma organization
Champions
Champions
2 nd level in six sigma organization
Master Black Belts
Master Black Belts
3 rd level in six sigma organization
Black Belts
Black Belts

Multiple Choice Multiple Answer
Question
Benefits of TQM are :-
Correct Answer
Greater customer satisfaction , Lower manufacturing cost
Your Answer
Greater customer satisfaction , Lower manufacturing cost

Multiple Choice Single Answer
Question
Vilfredo Pareto had discovered a universal law as :-
Correct Answer
"around 20% of the activity causes 80% of the effect"
Your Answer
"around 20% of the activity causes 80% of the effect"

Multiple Choice Multiple Answer
Question
Implementation of TPM in Indian industries is difficult due to :-
Correct Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Multiple Choice Multiple Answer
Question
Some steps for stratification are :-
Correct Answer
Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?
Your Answer
Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?

Select The Blank
Question
Each quality characteristic has permitted variation & is equal to ________.
Correct Answer
USL - LSL
Your Answer
USL - LSL

Select The Blank
Question
Flow chart helps to provide clarity of the ________ without visiting actual spot.
Correct Answer
Process
Your Answer
Process

True/False
Question
Automation can correct the basic faults of a improper setup process.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
In problem solving the best alternative is that :-
Correct Answer
Which best meets the criteria
Your Answer
Which best meets the criteria

True/False
Question
Benefits of DWN is faster response to customer needs.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Types of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke

True/False
Question
Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Cp for six sigma process is ________
Correct Answer
2
Your Answer
2

True/False
Question
Operator monitoring a machine while machine works on auto cycle is an example of muda of waiting.
Correct Answer
True
Your Answer
False

Select The Blank
Question
________ PDCA cycle is the systematic approach towards meeting the target.
Correct Answer
Kaoishikawa
Your Answer
Deming

Multiple Choice Multiple Answer
Question
As benchmark in Japan seiso activities means :-
Correct Answer
Everyone, clerk to officer does cleaning his area , No sweeper or cleaner employees , Every family does cleaning of pavement of their residence
Your Answer
Everyone, clerk to officer does cleaning his area , No sweeper or cleaner employees , Every family does cleaning of pavement of their residence

Multiple Choice Multiple Answer
Question
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)

Multiple Choice Multiple Answer
Question
After finding out the solution & working on it, the equally important job is :-
Correct Answer
Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project
Your Answer
Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project

Select The Blank
Question
A ________ is an excellent device to condense & present large mass of data in an elegant form.
Correct Answer
Frequency distribution
Your Answer
Frequency distribution

Match The Following
Question
Correct Answer
Your Answer
Hidden faults come out while implementing.
Cleaning yourself your equipments
shitsuke
Fix the place of items, tools as per frequency of use
Seiri
Seiton
Responsibility same from top to bottom
Seiso
Cleaning yourself your equipments
Evolve standard operating procedure & implement.
Seiketsu
Seiketsu

Multiple Choice Single Answer
Question
Seiton means
Correct Answer
Code Numbers to item as well as racks & drawers
Your Answer
Code Numbers to item as well as racks & drawers

True/False
Question
np chart unlike P chart records the 'number of defective' instead of "fraction or proportion of defectives".
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
One Green Belt may head a team of :-
Correct Answer
20 employees
Your Answer
20 employees

Select The Blank
Question
________ is the critical element of TQM.
Correct Answer
Focus on customer
Your Answer
Focus on customer

Multiple Choice Single Answer
Question
Requirement of more machines, is an example of :-
Correct Answer
Muda of overproduction
Your Answer
Muda of overproduction

Multiple Choice Single Answer
Question
Accountability means :-
Correct Answer
Responsibility of Business Results
Your Answer
Responsibility Execution or Action

Select The Blank
Question
Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer
Information
Your Answer
Information

Multiple Choice Multiple Answer
Question
Actions that can be thought for the process having process capability is higher than specification tolerance are
Correct Answer
100 % inspection is required , Reduce variability , Possibility of squeezing tolerances
Your Answer
100 % inspection is required , Reduce variability

Multiple Choice Single Answer
Question
To provide flexibility to supervisors in allocation of task, JIT emphasizes :-
Correct Answer
Multiskilled operators
Your Answer
Multiskilled operators

Multiple Choice Multiple Answer
Question
The aim of education & training under TPM is :-
Correct Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction
Your Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments

Multiple Choice Multiple Answer
Question
Typical examples of process benchmark are :-
Correct Answer
Procurement procedures , Budgeting , Recruitment
Your Answer
Procurement procedures , Budgeting , Recruitment

True/False
Question
Along with problem solving tools experience and judgment is also used.
Correct Answer
True
Your Answer
True

Select The Blank
Question
A 'Radar chart' is used to portray ________ strength or weakness of the activity.
Correct Answer
Relative
Your Answer
Relative

True/False
Question
Exercise to identify MURA, MUDA & MURI is not helpful to identify problems.
Correct Answer
False
Your Answer
False

Select The Blank
Question
In traditional purchasing ________ inventory is required.
Correct Answer
Plenty of
Your Answer
Minimum

Multiple Choice Single Answer
Question
Control chart can be used as :-
Correct Answer
Process monitoring tool
Your Answer
Process monitoring tool

Multiple Choice Single Answer
Question
Productivity improves by :-
Correct Answer
Voluntary participants of everyone
Your Answer
Voluntary participants of everyone

Multiple Choice Multiple Answer
Question
Tools and techniques for six sigma are :-
Correct Answer
Process mapping , FMEA , QFD
Your Answer
Process mapping , FMEA , QFD

Select The Blank
Question
World class benchmarking candidate in 'Quality' is ________.
Correct Answer
Motorola
Your Answer
Motorola

True/False
Question
Seiso prevents the potential problems by discovering abnormalities while cleaning your own area.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassembling
Your Answer
Wear & tear of parts while disassembling

Multiple Choice Single Answer
Question
Quality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer
8 to 10

Select The Blank
Question
In scatter diagram "________" relationship is said to exist when value of 'y' decreases as the value of 'x' increases.
Correct Answer
Strong negative
Your Answer
Strong negative

Multiple Choice Single Answer
Question
POP is :-
Correct Answer
Process Oriented Management
Your Answer
Process Oriented Management

True/False
Question
TQM improves the quality by improving processes.
Correct Answer
True
Your Answer
True

True/False
Question
Generally time interval should be proportional to the average frequency of out of control conditions.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
Problem solving tools used for Root cause analysis are :-
Correct Answer
Check sheet , Pareto analysis , Fish bone analysis
Your Answer
Check sheet , Pareto analysis , Fish bone analysis

Select The Blank
Question
Good ________ is the asset to acquire the success of quality circle.
Correct Answer
Teamwork
Your Answer
Teamwork

Multiple Choice Multiple Answer
Question
The results oriented efforts of the quality circle should also include :-
Correct Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer
Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities

True/False
Question
Process capability index Cp is a measure of capability of the process to meet the specification limits.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer
It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits

True/False
Question
Any withdrawal without C-kanban is not permitted.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
During the steps of Deming cycle of PDCA what is important?
Correct Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success
Your Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success

Multiple Choice Single Answer
Question
Discussion on people, problem & role play exercise helps to develop :-
Correct Answer
Counseling skill
Your Answer
Counseling skill

Match The Following
Question
Correct Answer
Your Answer
LCLnp
n p - 3 ( sq.root( n p( 1- p )))
n p - 3 ( sq.root( n p( 1- p )))
UCLp
p + 3 ( sq.root( p ( 1 - p ) / n ))
p + 3 ( sq.root( p ( 1 - p ) / n ))
LCLp
p - 3 ( sq.root( p ( 1- p ) / n))
p - 3 ( sq.root( p ( 1- p ) / n))
UCLnp
n p + 3 ( sq.root( n p ( 1- p )))
n p + 3 ( sq.root( n p ( 1- p )))

Multiple Choice Single Answer
Question
TPM implementation is done through:-
Correct Answer
Small group
Your Answer
Small group

Multiple Choice Single Answer
Question
To hold the customer to do business with you :-
Correct Answer
Reduce the amount of time, the customer spend till he receive service
Your Answer
Increase the amount of time, the customer spend till he receive service

Multiple Choice Multiple Answer
Question
During SMED implementation, primary study consists of :-
Correct Answer
Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer
Equipment analysis , Setup change analysis , Converting internal setup into external setup

True/False
Question
Everyone in the team of quality should target his own benefits i.e. promotion, etc.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Due to SMED, ________ time cuts down.
Correct Answer
Waiting
Your Answer
Operation

Multiple Choice Multiple Answer
Question
Actions that can be thought for the process having process capability is smaller than specification tolerance are:-
Correct Answer
Use of less precision machine , Possibility of squeezing tolerances , Reduction in inspection
Your Answer
Possibility of squeezing tolerances , Reduction in inspection , 100% inspection , Use of less precision machine

Multiple Choice Single Answer
Question
A control chart is also called as :-
Correct Answer
Run chart
Your Answer
Flow chart

Select The Blank
Question
Ideally the histogram will have a symmetrical ( i.e. also called as bell) shape tapering away on both sides from ________ value.
Correct Answer
Average
Your Answer
Maximum

Select The Blank
Question
Capability index Cp = ________
Correct Answer
Specification width/process width
Your Answer
Specification width/process width

Multiple Choice Single Answer
Question
Customer's return is an indicators of the MUDA of :-
Correct Answer
Defect
Your Answer
Defect

Multiple Choice Multiple Answer
Question
Customers complaints may be segregated by :-
Correct Answer
Nature of compliant i.e. defective product , Delayed delivery , Short/excess quantity
Your Answer
Nature of compliant i.e. defective product , Delayed delivery , Short/excess quantity , Payment problem

Select The Blank
Question
JIT helps to ________ the waste in the purchasing process.
Correct Answer
Eliminates
Your Answer
Eliminates

True/False
Question
Pie chart is also called as angular diagram.
Correct Answer
True
Your Answer
False

True/False
Question
Review is important step in problem solving.
Correct Answer
True
Your Answer
True

Select The Blank
Question
To assess effectiveness of training ________ is essential.
Correct Answer
Evaluation
Your Answer
Re training

Select The Blank
Question
Quality improvement team consists of departmental head with a chairperson who has easy access to the ________.
Correct Answer
Top management
Your Answer
Workmen

Multiple Choice Single Answer
Question
The area enclosed under normal distribution curve between mean +3standard deviation is :-
Correct Answer
0.9973
Your Answer
0.9545

Multiple Choice Single Answer
Question
In autonomus modules or cells, rate of production increases :-
Correct Answer
Number of operators increases
Your Answer
Number of operators increases

Multiple Choice Multiple Answer
Question
Histograms are useful to :-
Correct Answer
Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control
Your Answer
Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control , Do the analysis as per "parato diagram"

Multiple Choice Single Answer
Question
DOE stands for
Correct Answer
Design of Experiments
Your Answer
Degree of Evaluation

True/False
Question
Automation can correct the basic faults of a improper setup process.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Limitation of quality circles are :-
Correct Answer
Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union
Your Answer
Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union , Worker attitude only for financial benefit

True/False
Question
Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer
True
Your Answer
True

True/False
Question
Safety, hygiene and environment control is one of the pillar of TPM.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
During the steps of Deming cycle of PDCA what is important?
Correct Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success
Your Answer
Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success , Make your own methods for individual success

Multiple Choice Multiple Answer
Question
Initial list of prospective partners can be drawn on feedback information gathered from :-
Correct Answer
Winners of excellence award , Top rated companies in industry survey , Consultant
Your Answer
Winners of excellence award , Top rated companies in industry survey , Consultant , Employees

Multiple Choice Single Answer
Question
For customer satisfaction, checking point will be :-
Correct Answer
Obtaining feedback from concerned department
Your Answer
Obtaining feedback from concerned department

True/False
Question
Graph is a tabulated representation of the data which is easily understandable at a glance.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Examples of Muda are :-
Correct Answer
Muda of over production , Muda of stock , Muda of defeat
Your Answer
Muda of over production , Muda of stock , Muda of defeat , Muda of competition

Multiple Choice Multiple Answer
Question
Causes of Muda of transport are :-
Correct Answer
Faulty layout , Over production
Your Answer
Faulty layout , Over production , Proper material handling equipment , Low rejection / rework

True/False
Question
Process capability refers to ability of the process to meet the design specification for a product or a service.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ is the root cause of the problems.
Correct Answer
Variation
Your Answer
Duplicating

Multiple Choice Single Answer
Question
Seiri means :-
Correct Answer
Destroying unwanted items after classifying the necessity
Your Answer
Destroying unwanted items after classifying the necessity

Select The Blank
Question
Poka Yoke is ________.
Correct Answer
Simple technique
Your Answer
Simple technique

Multiple Choice Single Answer
Question
Kaizen process is built on PDCA cycle, where P represents :-
Correct Answer
PLAN
Your Answer
PLAN

Multiple Choice Single Answer
Question
For normal distribution curve, skewness & kurtosis are :-
Correct Answer
Zero
Your Answer
One

Multiple Choice Single Answer
Question
"Cause & effect" diagram was developed by :-
Correct Answer
DR.Kaoru Ishikawa
Your Answer
DR.Kaoru Ishikawa

Multiple Choice Single Answer
Question
The concept of quality circle was mooted by :-
Correct Answer
Prof. Kaoishikawa
Your Answer
Japanese unit of scientist & engineers(JVSE)

True/False
Question
Seiso prevents the potential problems by discovering abnormalities while cleaning your own area.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Kanban
Pull system
Statistical process control
Work standards
Best way of doing job
Best way of doing job
TPM
Reducing breakdown of machines
Reducing breakdown of machines
JIT
Waste elimination
Waste elimination

Select The Blank
Question
Basic objective of control chart is to ________ the variation due to chance & assignable cause.
Correct Answer
Separate out
Your Answer
Separate out

Multiple Choice Multiple Answer
Question
Benefits from SMED are :-
Correct Answer
Reduce work in process , Better average daily production , Increase capacity
Your Answer
Reduce work in process , Better average daily production , Increase capacity , Reduce productivity

Multiple Choice Multiple Answer
Question
Quality problems may be segregated by & regrouped by :-
Correct Answer
Machines , Workers , Materials
Your Answer
Machines , Workers , Materials , Suggestion

Select The Blank
Question
Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.
Correct Answer
Frequency
Your Answer
Frequency

True/False
Question
A radar chart is combination of a circle & line graph
Correct Answer
True
Your Answer
False

Select The Blank
Question
Kaizen is ________ supported process.
Correct Answer
Management
Your Answer
Customer

Multiple Choice Single Answer
Question
Theoretically, the normal curve can extend :-
Correct Answer
From - Infinity to + Infinity
Your Answer
From 0 to+ infinity

Match The Following
Question
Correct Answer
Your Answer
Control chart can be used
As process monitoring tool
Stability of the process
Control chart is a graphical method of checking
Stability of the process
For quality monitoring
Control chart can be used to determine
How much variability in the process is due to random causes & how much is due to assignable causes
How much variability in the process is due to random causes & how much is due to assignable causes
Control chart is a chart with UCL & LCL placed
At 3 Sigma distance on either side of the process average
At 6 Sigma distance on either side of the process average

Multiple Choice Multiple Answer
Question
Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-
Correct Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed. , Do the Parato analysis as per 80%=20% rule

True/False
Question
Exercise to identify MURA, MUDA & MURI is not helpful to identify problems.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Few steps to construct a flow chart are :-
Correct Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'
Your Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record' , Circulate flowchart

True/False
Question Performance benchmarking does not involves comparison of financial ratios at the aggregate level.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question Setup time includes :-
Correct Answer Internal setup time & External setup time
Your Answer Internal setup time & External setup time


Multiple Choice Single Answer
Question Participants of the groups for quality circles should be decided by :-
Correct Answer Employees coming together by their own enthusiasm
Your Answer Employees coming together by their own enthusiasm


Multiple Choice Single Answer
Question Check sheet are also used as :-
Correct Answer Data gathering & interpretation tool
Your Answer Data gathering & interpretation tool


Multiple Choice Single Answer
Question SMED means :-
Correct Answer Single minute exchange of dies
Your Answer Single minute exchange of dies


Match The Following
Question Correct Answer Your Answer

Productivity performance measurement Turnover employee Cost of quality

Financial performance measurement Sales of the months Sales of the months

Customer satisfaction measurement Customer complaints per period Customer complaints per period

Staff attitude measurement Employee satisfaction index Employee satisfaction index



Select The Blank
Question ________ is an effect due to the muda of defect.
Correct Answer Wear & tear of parts while disassembling
Your Answer Poor production planning & control


Select The Blank
Question If some defective parts are discovered by the subsequent process they should be returned to the ________ to prevent reoccurrence.
Correct Answer Preceding process
Your Answer Return to stores


Multiple Choice Multiple Answer
Question The results oriented efforts of the quality circle should also include :-
Correct Answer Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities
Your Answer Efforts to avoid the problem permanently , Publication or advertisement of your contribution , Attacking the real root causes & all possibilities


Match The Following
Question Correct Answer Your Answer

Parato diagram always indicates Magnitude of defects Philosophy of 20% of the activity causes 80% of the effect

Parato analysis underlines & operates on Philosophy of "vital few:trivial many" Philosophy of "vital few:trivial many"

Parato analysis is technique of identifying vital causes by Arranging data according to the descending order of their frequency of occurrence Arranging data according to the descending order of their frequency of occurrence

Parato diagram is a Bar graph with height or value drawn by Arranging data in descending order Magnitude of defects



Multiple Choice Multiple Answer
Question Few steps in construction in Radar chart are :-
Correct Answer Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre
Your Answer Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre


Select The Blank
Question 5 S audit result is discussed in ________ meeting.
Correct Answer Monthly
Your Answer Monthly


True/False
Question Fishbone analysis is used both in analysis & planning.
Correct Answer True
Your Answer False


Multiple Choice Single Answer
Question One Green Belt may head a team of :-
Correct Answer 20 employees
Your Answer 20 employees


Multiple Choice Multiple Answer
Question Role of champions are :-
Correct Answer Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer Monitor progress of six sigma projects , Approve six sigma projects , Remove road block in the path of six sigma implementation


Multiple Choice Multiple Answer
Question To draw control charts, sample must be representative of homogeneous segment of production for which :-
Correct Answer The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Your Answer The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch


Multiple Choice Single Answer
Question Failure mode and effect analysis (FMEA) establish
Correct Answer Process failure and minimize frequency
Your Answer Process failure and minimize frequency


Multiple Choice Multiple Answer
Question What are the steps in deciding the benchmarking partner?
Correct Answer Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners
Your Answer Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners


Multiple Choice Single Answer
Question One Master Black Belt may head a team of :-
Correct Answer 15-20 Black Belts
Your Answer 15-20 Black Belts


Multiple Choice Single Answer
Question Competitive benchmarking involves identifying key competitive product, services or processes & comparing with those of :-
Correct Answer Main competitor
Your Answer Main competitor


Multiple Choice Single Answer
Question Implication of Quality problem is:-
Correct Answer Gap in performance
Your Answer Gap in performance


Select The Blank
Question Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.
Correct Answer c-chart
Your Answer c-chart


True/False
Question Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Check sheet is easy to use because it is :-
Correct Answer Simplest tool
Your Answer Simplest tool


Multiple Choice Single Answer
Question Benchmarking helps to identify the gap between the current performance of the organization and the :-
Correct Answer Performance of the best organization
Your Answer Performance of the best organization


True/False
Question Flow chart is pictorial representation of the steps in production control.
Correct Answer False
Your Answer True


Multiple Choice Multiple Answer
Question Breakdown problem may be stratified by :-
Correct Answer Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer Sections , Machines , Type of breakdown (e.g mech. Or electrical)


Select The Blank
Question A control chart to exhibit counted data on number of defect is called ________.
Correct Answer c-chart
Your Answer c-chart


Select The Blank
Question Procedure for implementation of TPM consists of ________ numbers of steps.
Correct Answer 12
Your Answer 8


Select The Blank
Question Capability index Cp = ________
Correct Answer Specification width/process width
Your Answer Specification width/process width


Multiple Choice Single Answer
Question Pareto's analysis underlines & operates philosophy of :-
Correct Answer Vital few = trivial many
Your Answer Vital few = trivial many


True/False
Question Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question To reduce clamping & declamping time, following actions are desirable :-
Correct Answer Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device
Your Answer Standardize clamping bolts / screws , Cut off unnecessary threads , Use quick clamping device


Select The Blank
Question Benchmarking allows exchange of ________ between the benchmarking partners.
Correct Answer Information
Your Answer Information


Multiple Choice Multiple Answer
Question TQM can never flourish if the staff are:-
Correct Answer Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses
Your Answer Worried about losing jobs , Afraid of being reprimanded if there are mistakes , Scared of their bosses


True/False
Question In bar graph each bar is of same height.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question During SMED implementation, primary study consists of :-
Correct Answer Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis


True/False
Question Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Types of Poka-Yoke are :-
Correct Answer Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer Prevention type Poka-Yoke , Detection type Poka-Yoke


Multiple Choice Single Answer
Question Quality problem solving tool is used to :-
Correct Answer Improve quality
Your Answer Save time


True/False
Question Along with problem solving tools experience and judgment is also used.
Correct Answer True
Your Answer False


Select The Blank
Question JIT advocates the philosophy at elimination of waste from system which occurs due to ________.
Correct Answer Over Production
Your Answer Over Production


True/False
Question Without measuring initial performance, target can't be set.
Correct Answer True
Your Answer False


Multiple Choice Multiple Answer
Question An erratic patterns falling above & below the control limits indicates :-
Correct Answer Defect in materials , Frequent adjustment of machines , Poorly trained operators
Your Answer Defect in materials , Frequent adjustment of machines , Poorly trained operators


True/False
Question Sample size for the construction of p-chart are larger than X bar-R chart.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Histogram is an important diagnostic tool. Analysis of the histogram gives :-
Correct Answer It shows cause which affects the process , An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits
Your Answer An idea of what is happening to the process , Whether the process is capable of meeting process or not i.e. around correct average & within specific limits , A bird's eye view of the variation


Multiple Choice Single Answer
Question Productivity improves by :-
Correct Answer Voluntary participants of everyone
Your Answer Voluntary participants of everyone

Select The Blank
Question ________ is management skill.
Correct Answer Delegation
Your Answer Delegation


Multiple Choice Multiple Answer
Question While preparing scatter diagram following precautions are to be taken :-
Correct Answer Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance
Your Answer Data should be properly stratified & should be collected for full range


True/False
Question In cellular manufacturing system cell may consist of a single machine or more than one machine arranged in line.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Check sheet is easy to use because it is :-
Correct Answer Simplest tool
Your Answer Simplest tool


True/False
Question Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Histogram always indicates :-
Correct Answer Only height
Your Answer Only height


Multiple Choice Single Answer
Question Flow charts are drawn to document a process by charting the task performed and :-
Correct Answer The sequence in which tasks are performed
Your Answer The sequence in which tasks are performed


Multiple Choice Multiple Answer
Question Best practices for standardization in implementing Seiketsu are :-
Correct Answer Create as many visual control systems as possible , Use colour code system for easy control , Fix one colour (e.g. Red) for danger zones/out of controls
Your Answer Create as many visual control systems as possible , Use colour code system for easy control , Display warning notices


Multiple Choice Single Answer
Question Empowerment means making best use of the firm's most valuable resource, namely:-
Correct Answer Human
Your Answer Human


Multiple Choice Multiple Answer
Question Process can be made capable by :-
Correct Answer Examine possibility of relaxing specification , Reducing process variability , Bringing target & average to fall at the same point
Your Answer Reducing process variability , Bringing target & average to fall at the same point , Examine possibility of relaxing specification


Multiple Choice Multiple Answer
Question Role of champions are :-
Correct Answer Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects


Multiple Choice Single Answer
Question A workshop is to be treated as :-
Correct Answer Place where one's creativity can be applied
Your Answer Place of maximum physical labour


Select The Blank
Question By improving layout MUDA, due to ________ can be eliminated.
Correct Answer Motion
Your Answer Over production


Multiple Choice Multiple Answer
Question Remedial actions for error of misunderstanding is :-
Correct Answer Training , Checking in advance , Standardizing work procedures
Your Answer Training , Checking in advance , Standardizing work procedures


Multiple Choice Single Answer
Question JIT manufacturing emphasizes workplace improvement through :-
Correct Answer 5 'S'
Your Answer 5 'S'


True/False
Question Without review PDCA cycle not completed.
Correct Answer True
Your Answer True


Select The Blank
Question To eliminate muda of processing, ________ exercise is essential.
Correct Answer ECRS
Your Answer ECRS


True/False
Question Control limits of control charts should be revised from time to time as additional data is accumulated.
Correct Answer True
Your Answer True


Select The Blank
Question ________ participants in monthly meeting(MRM)
Correct Answer GM, operation heads, corporate functional heads
Your Answer GM, operation heads, corporate functional heads


Select The Blank
Question Suppliers may________ their prices to cover for cost of delivery, small production run etc.
Correct Answer Raise
Your Answer Raise


True/False
Question Create as many visual controls as possible to achieve visual management is the principle of "Shitsuke"
Correct Answer True
Your Answer False


True/False
Question Flow charts are used to train new employees by providing documented description of the task involved.
Correct Answer True
Your Answer True


Select The Blank
Question Poka-Yoke devices under category use ________ to distinguish between similar parts which may be assembled in wrong position.
Correct Answer Color coding
Your Answer Color coding


Multiple Choice Single Answer
Question Quality problem solving tool is used to :-
Correct Answer Improve quality
Your Answer Improve quality


Match The Following
Question Correct Answer Your Answer

Any thing misplaced should be visual immediately Seiketsu Display Colour codes meanings

Unrepairable tool or equipments To be scrapped under Seiri To be scrapped under Seiri

Colour coding essential throughout but Display Colour codes meanings Colour codes as per departments

Surprise Audit any time should shout consistent good housekeeping Shitsuke for maintenance of 4-S Seiketsu



Multiple Choice Single Answer
Question 5-S technique is useful to:
Correct Answer To all places including homes
Your Answer To all places including homes


Multiple Choice Single Answer
Question Zero loss concept means :-
Correct Answer Zero accident, zero defect, zero breakdown
Your Answer Zero accident, zero defect, zero breakdown


Select The Blank
Question Kaizen is ________ supported process.
Correct Answer Management
Your Answer Management


True/False
Question By cutting the cost of quality, profitability decreases.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question The area enclosed under normal distribution curve between mean +3standard deviation is :-
Correct Answer 0.9973
Your Answer 0.9973


Select The Blank
Question Poka Yoke is ________.
Correct Answer Simple technique
Your Answer Simple technique


Multiple Choice Single Answer
Question The JIT Philosophy recommends attainment of flexibility by :-
Correct Answer Contracting all lead times
Your Answer Contracting all lead times


Multiple Choice Multiple Answer
Question Causes of Muda of transport are :-
Correct Answer Faulty layout , Over production
Your Answer Faulty layout , Over production


Multiple Choice Multiple Answer
Question For the presentation of the quality circle project what is required is :-
Correct Answer Presentation skills , Graphical data , Progressive efforts of the team work
Your Answer Presentation skills , Graphical data


Select The Blank
Question ________ is responsible for effective implementation of action plan's under TPM.
Correct Answer Steering committee
Your Answer Steering committee


Match The Following
Question Correct Answer Your Answer

4 th level in six sigma organization Green Belts Green Belts

1 st level in six sigma organization Champions Champions

2 nd level in six sigma organization Master Black Belts Master Black Belts

3 rd level in six sigma organization Black Belts Black Belts



Multiple Choice Multiple Answer
Question Benefits of TQM are :-
Correct Answer Greater customer satisfaction , Lower manufacturing cost
Your Answer Greater customer satisfaction , Lower manufacturing cost


Multiple Choice Single Answer
Question Vilfredo Pareto had discovered a universal law as :-
Correct Answer "around 20% of the activity causes 80% of the effect"
Your Answer "around 20% of the activity causes 80% of the effect"


Multiple Choice Multiple Answer
Question Implementation of TPM in Indian industries is difficult due to :-
Correct Answer Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer Lack of knowledge of the TPM , Resistance to change , Fear to loss of job


Multiple Choice Multiple Answer
Question Some steps for stratification are :-
Correct Answer Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?
Your Answer Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?


Select The Blank
Question Each quality characteristic has permitted variation & is equal to ________.
Correct Answer USL - LSL
Your Answer USL - LSL


Select The Blank
Question Flow chart helps to provide clarity of the ________ without visiting actual spot.
Correct Answer Process
Your Answer Process


True/False
Question Automation can correct the basic faults of a improper setup process.
Correct Answer False
Your Answer True


Multiple Choice Single Answer
Question In problem solving the best alternative is that :-
Correct Answer Which best meets the criteria
Your Answer Which best meets the criteria


True/False
Question Benefits of DWN is faster response to customer needs.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Types of Poka-Yoke are :-
Correct Answer Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer Prevention type Poka-Yoke , Detection type Poka-Yoke


True/False
Question Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question 5-S technique is useful to:
Correct Answer To all places including homes
Your Answer To all places including homes

Multiple Choice Single Answer
Question Empowerment means making best use of the firm's most valuable resource, namely:-
Correct Answer Human
Your Answer Human

Select The Blank
Question Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.
Correct Answer c-chart
Your Answer c-chart

Multiple Choice Single Answer
Question TQM is a way to improve quality of product and service :-
Correct Answer Continuously
Your Answer Continuously

Multiple Choice Multiple Answer
Question Best practices for standardization in implementing Seiketsu are :-
Correct Answer Create as many visual control systems as possible , Use colour code system for easy control , Fix one colour (e.g. Red) for danger zones/out of controls
Your Answer Create as many visual control systems as possible , Use colour code system for easy control , Display warning notices

True/False
Question JIT is not possible for each and every item held as inventory
Correct Answer True
Your Answer False

True/False
Question Customer wise outstanding is discussed in daily work management meeting by operations head.
Correct Answer False
Your Answer False

Select The Blank
Question Poka-Yoke devices under category 'locating pins' to eliminate cause of ________
Correct Answer Incorrect positioning
Your Answer Incorrect positioning

Multiple Choice Single Answer
Question Customer's return is an indicators of the MUDA of :-
Correct Answer Defect
Your Answer Defect

Match The Following
Question Correct Answer Your Answer

Evolve standard operating procedure & implement. Seiketsu Seiketsu

Hidden faults come out while implementing. Cleaning yourself your equipments Seiso

Fix the place of items, tools as per frequency of use Seiri Seiton

Responsibility same from top to bottom Seiso shitsuke


Multiple Choice Single Answer
Question Accountability means :-
Correct Answer Responsibility of Business Results
Your Answer Responsibility Execution or Action

Multiple Choice Single Answer
Question Quality problem solving tool is used to :-
Correct Answer Improve quality
Your Answer Improve quality

True/False
Question Performance benchmarking does not involves comparison of financial ratios at the aggregate level.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Competitive benchmarking is usually conducted :-
Correct Answer Through third party research
Your Answer Through third party research

Multiple Choice Single Answer
Question Small groups forming a circle should consist of :-
Correct Answer Employees of different department related to the problem
Your Answer Employees of different department related to the problem

True/False
Question In cellular manufacturing system cell may consist of a single machine or more than one machine arranged in line.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Histograms are useful to :-
Correct Answer Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control
Your Answer Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control

True/False
Question Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer True
Your Answer True

Select The Blank
Question A control chart to exhibit counted data on number of defect is called ________.
Correct Answer c-chart
Your Answer c-chart

True/False
Question Fishbone analysis is used both in analysis & planning.
Correct Answer True
Your Answer True

Select The Blank
Question Inspection activity for semi finished & finished component should be ________ to reduce muda of transport .
Correct Answer Decentralized
Your Answer Decentralized

Multiple Choice Multiple Answer
Question Scatter diagram is used :-
Correct Answer To discover relationship between two associated sets of data , To display the relationship between two variables , To confirm anticipated relationship between two variables / associated sets of data
Your Answer To discover relationship between two associated sets of data , To display the relationship between two variables , To confirm anticipated relationship between two variables / associated sets of data

Select The Blank
Question U shape arrangement of layout provides the operator ________ degree of mobility.
Correct Answer 360
Your Answer 360

True/False
Question Chance causes can not be identified.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question During the steps of Deming cycle of PDCA what is important?
Correct Answer Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success
Your Answer Plan unitedly for the target within reach , Make plan active by "doing it" i.e. everyone working , After some time check the results for success

Multiple Choice Multiple Answer
Question Benefits of Quality maintenance are :-
Correct Answer Reduction in customer quality complaints , Reduction in inspection time
Your Answer Reduction in customer quality complaints , Reduction in inspection time

Multiple Choice Multiple Answer
Question Causes of Muda of transport are :-
Correct Answer Faulty layout , Over production
Your Answer Faulty layout , Over production

Multiple Choice Multiple Answer
Question Types of Poka-Yoke are :-
Correct Answer Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer Prevention type Poka-Yoke , Detection type Poka-Yoke , Standards type Poka-Yoke

Multiple Choice Single Answer
Question Pie chart is also called as :-
Correct Answer Angular diagram
Your Answer Angular diagram

Multiple Choice Multiple Answer
Question The aim of education & training under TPM is :-
Correct Answer To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction
Your Answer To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments

Multiple Choice Multiple Answer
Question Material Supply on DSL basis helps :-
Correct Answer To eliminate handling , To reduce transporting , To reduce inspection
Your Answer To eliminate handling , To reduce transporting , To reduce inspection

Select The Blank
Question Poka Yoke designed to help operators to know immediately ________ of the defeat called detection type Poka-Yoke.
Correct Answer On occurrence
Your Answer On occurrence

Multiple Choice Multiple Answer
Question Typical examples of process benchmark are :-
Correct Answer Procurement procedures , Budgeting , Recruitment
Your Answer Procurement procedures , Budgeting , Recruitment

Multiple Choice Single Answer
Question The area enclosed under normal distribution curve between mean +2standard deviation is :-
Correct Answer 0.9545
Your Answer 1

True/False
Question Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer True
Your Answer True

Match The Following
Question Correct Answer Your Answer

4 th level in six sigma organization Green Belts Green Belts

1 st level in six sigma organization Champions Champions

2 nd level in six sigma organization Master Black Belts Master Black Belts

3 rd level in six sigma organization Black Belts Black Belts


Select The Blank
Question ________ PDCA cycle is the systematic approach towards meeting the target.
Correct Answer Kaoishikawa
Your Answer Deming

Select The Blank
Question ________is serve as a stepping stone to TQM
Correct Answer ISO-9000 quality standard
Your Answer TPM

Select The Blank
Question Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.
Correct Answer Frequency
Your Answer Frequency

Multiple Choice Single Answer
Question Through continuous improvement in the process & procedures, kobetsu-kaizen is continuously improve utilization of :-
Correct Answer Worker, equipment & material
Your Answer Worker, equipment & material

Multiple Choice Single Answer
Question Frequencies, values, tabulated in the frequency table, can be represented pictorially in the form of bar graph & this graph of frequency is called as :-
Correct Answer Histogram
Your Answer Histogram

Multiple Choice Multiple Answer
Question Muda of waiting is due to :-
Correct Answer Interrupted flow of work , Delay in movement of raw material from stores
Your Answer Interrupted flow of work , Delay in movement of raw material from stores

Select The Blank
Question CFT ( cross functional team ) consisting of ________
Correct Answer Operators, supervisors from different departments
Your Answer Operators, supervisors from different departments

Select The Blank
Question In PDCA cycle for benchmarking 'Identification of performance gap' is done in ________.
Correct Answer Checking
Your Answer Checking

Multiple Choice Multiple Answer
Question Management skill includes :-
Correct Answer Leadership , Motivation , Performance appraisals
Your Answer Leadership , Motivation

Multiple Choice Single Answer
Question Zero loss concept means :-
Correct Answer Zero accident, zero defect, zero breakdown
Your Answer Zero accident, zero defect, zero breakdown

True/False
Question Flow charts are drawn to identify deviations by observing actual & comparing with running process.
Correct Answer False
Your Answer False

Select The Blank
Question Seiketsu is to ensure that ________ of first three 'S' i.e. Seiri, Seiton & Seiso.
Correct Answer Implementation
Your Answer Implementation

True/False
Question Benefits of DWN is faster response to customer needs.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Recording of the entire setup operators focusing on hand, eye and body movements of the person doing the setting is done through :-
Correct Answer Video recording
Your Answer Video recording

Multiple Choice Multiple Answer
Question During SMED implementation, primary study consists of :-
Correct Answer Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis
Your Answer Equipment analysis , Setup change analysis , Preparation items (storage place , method) analysis

Select The Blank
Question Ideally the histogram will have a symmetrical ( i.e. also called as bell) shape tapering away on both sides from ________ value.
Correct Answer Average
Your Answer Average

Select The Blank
Question ________ is the critical element of TQM.
Correct Answer Focus on customer
Your Answer Focus on customer

Multiple Choice Multiple Answer
Question Role of champions are :-
Correct Answer Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects
Your Answer Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Multiple Choice Multiple Answer
Question For 'Control on PPM and rework level;, checking points' will be :-
Correct Answer PPM level , Initiate corrective actions on rejection/rework , Initiate preventive action on rejection / rework
Your Answer PPM level , Initiate corrective actions on rejection/rework , Initiate preventive action on rejection / rework

Multiple Choice Single Answer
Question POP is :-
Correct Answer Process Oriented Management
Your Answer Process Oriented Management

True/False
Question TQM improves the quality by improving processes.
Correct Answer True
Your Answer True

True/False
Question Review is important step in problem solving.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question After finding out the solution & working on it, the equally important job is :-
Correct Answer Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project
Your Answer Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project

Match The Following
Question Correct Answer Your Answer

In scatter diagram, the strength of relationship can be determined By "correlation coefficient" By "correlation coefficient"

The scatter diagram provides the technique to establish The possible relationship between a pair of variables The possible relationship between a pair of variables

The scatter diagram displays The pair of data as a cloud of points The pair of data as a cloud of points

The scatter is also known as Correlation diagram Correlation diagram


True/False
Question In single card kanban system production greater than quantity withdrawn is permitted.
Correct Answer False
Your Answer False

Select The Blank
Question ________ is the root cause of the problems.
Correct Answer Variation
Your Answer Variation

Multiple Choice Single Answer
Question While assessing the current status during problem solving Go to Gamba and look at gembustu is :-
Correct Answer Essential
Your Answer Essential depends upon situation

Multiple Choice Multiple Answer
Question In absence of P-kanban the workman may :-
Correct Answer Carry out machine clean up , Work on improvement project. , Receive training
Your Answer Carry out machine clean up , Work on improvement project.

Multiple Choice Single Answer
Question The concept of quality circle was mooted by :-
Correct Answer Prof. Kaoishikawa
Your Answer Prof. Kaoishikawa

Select The Blank
Question ________ helps to generate creative ideas .
Correct Answer Brainstorming
Your Answer Brainstorming

Multiple Choice Single Answer
Question For small batch quality production, number of setups :-
Correct Answer Increases
Your Answer Increases

True/False
Question Process capability refers to ability of the process to meet the design specification for a product or a service.
Correct Answer True
Your Answer True

True/False
Question Kaizen looks at process as a part of quality & quantity as a part of process
Correct Answer False
Your Answer True

Select The Blank
Question ________ participants in monthly meeting(MRM)
Correct Answer GM, operation heads, corporate functional heads
Your Answer Department heads & supervisors

Multiple Choice Multiple Answer
Question Examples of Muda of defects are :-
Correct Answer Customer complaints , Poor material yield , Rejection and rework
Your Answer Customer complaints , Poor material yield , Rejection and rework

Multiple Choice Single Answer
Question Vilfredo Pareto had discovered a universal law as :-
Correct Answer "around 20% of the activity causes 80% of the effect"
Your Answer "around 20% of the activity causes 80% of the effect"

Multiple Choice Multiple Answer
Question Benefits from the standardized containers are
Correct Answer Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock
Your Answer Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock

True/False
Question TQM organizations also harness the goodwill and interest of the family members of the employees.
Correct Answer True
Your Answer True

Select The Blank
Question Technique involved in listing of setup task, establishing technological relationship between tasks, drawing arrow diagram is called as ________.
Correct Answer Network diagram
Your Answer Flow chart

Multiple Choice Multiple Answer
Question Kanban System may be :-
Correct Answer Single card kanban system , Double card kanban system
Your Answer Single card kanban system , Double card kanban system

Multiple Choice Single Answer
Question Bulk production, to reduce setup time is an example of :-
Correct Answer Over production
Your Answer Machine utilization

Multiple Choice Single Answer
Question SWOT analysis is an important step in :-
Correct Answer Deciding what to benchmark
Your Answer Deciding what to benchmark

Multiple Choice Multiple Answer
Question Remedial actions for error of misunderstanding is :-
Correct Answer Training , Checking in advance , Standardizing work procedures
Your Answer Training , Checking in advance , Standardizing work procedures

Select The Blank
Question ________ is a must in meeting of quality circles.
Correct Answer Brainstorming
Your Answer Brainstorming

Multiple Choice Single Answer
Question The Steering committee as apex body should be :-
Correct Answer Only one for all the groups in organization
Your Answer Only one for all the groups in organization

Multiple Choice Single Answer
Question Muda of transport can be eliminated significantly by :-
Correct Answer Self inspection by suppliers & operators
Your Answer Self inspection by suppliers & operators

Select The Blank
Question A histogram is a graphical display of distribution of measurements & reveals the amounts of ________ within the process.
Correct Answer Variation
Your Answer Variation

Multiple Choice Single Answer
Question Statistical process control is application of statistical technique to control :-
Correct Answer Process
Your Answer Process

Multiple Choice Single Answer
Question In India quality circle was first launched by :-
Correct Answer Hyderabad unit of BHEL
Your Answer Hyderabad unit of BHEL

True/False
Question A control chart is a chart with UCL & LCL placed at 6 Sigma distance on either side of the process average.
Correct Answer False
Your Answer False

True/False
Question Control limits of control charts should be revised from time to time as additional data is accumulated.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Examples of Muda of motion are :-
Correct Answer Lifting objects , Walking to reach object , Searching for object
Your Answer Lifting objects , Walking to reach object , Searching for object

True/False
Question Kanban signals are required when assembly work, subassembly work and manufacturing at parts is carried out at different locations.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Six sigma organization consists of :-
Correct Answer Champions , Black Belts , Green Belts
Your Answer Champions , Black Belts , Green Belts

Match The Following
Question Correct Answer Your Answer

LCLnp n p - 3 ( sq.root( n p( 1- p ))) n p - 3 ( sq.root( n p( 1- p )))

UCLp p + 3 ( sq.root( p ( 1 - p ) / n )) p + 3 ( sq.root( p ( 1 - p ) / n ))

LCLp p - 3 ( sq.root( p ( 1- p ) / n)) p - 3 ( sq.root( p ( 1- p ) / n))

UCLnp n p + 3 ( sq.root( n p ( 1- p ))) n p + 3 ( sq.root( n p ( 1- p )))


Multiple Choice Multiple Answer
Question Product benchmarking requires, comparison of product :-
Correct Answer Performance , Features , Cost
Your Answer Performance , Features , Cost

Select The Blank
Question JIT helps to ________ the waste in the purchasing process.
Correct Answer Eliminates
Your Answer Eliminates

Select The Blank
Question Poka Yoke is ________.
Correct Answer Simple technique
Your Answer Simple technique

Select The Blank
Question Inspection activity for semi finished & finished component should be ________ to reduce muda of transport .
Correct Answer Decentralized
Your Answer Carry out in QA department


True/False
Question Concept of six sigma is not applicable for non manufacturing sectors.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-
Correct Answer Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.


Multiple Choice Single Answer
Question A drive for people involved should start with the :-
Correct Answer Study of staff attitudes
Your Answer Staff empowerment


Multiple Choice Single Answer
Question Poka-yoke for employee not performing work as per established method is :-
Correct Answer Implement work standard
Your Answer Implement work standard


Multiple Choice Multiple Answer
Question Implementation of TPM in Indian industries is difficult due to :-
Correct Answer Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer Lack of knowledge of the TPM , Resistance to change , Fear to loss of job


Multiple Choice Single Answer
Question Identifying key preventive operational functions and comparing these operational functions within the firm's own division & branches comes under :-
Correct Answer Internal benchmarking
Your Answer Functional benchmarking


True/False
Question "Display of safety posture & slogans" is an essential step of TPM.
Correct Answer False
Your Answer True


Multiple Choice Single Answer
Question Errors by armatures is :-
Correct Answer Lack of experience
Your Answer Lack of experience


Multiple Choice Multiple Answer
Question The purpose of Shitsuke is especially for :-
Correct Answer Maintaining the 4-S consistently , Develop discipline attitude in everyone , Any day throughout the year sustain the discipline
Your Answer Maintaining the 4-S consistently , Develop discipline attitude in everyone , Any day throughout the year sustain the discipline


True/False
Question Change of job titles can help to raise employee's morale.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Few steps to construct a flow chart are :-
Correct Answer Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record' , Decide on the objective of flowchart & define boundaries of the process
Your Answer Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'


Select The Blank
Question In scatter diagram "________" relationship is said to exist when value of 'y' decreases as the value of 'x' increases.
Correct Answer Strong negative
Your Answer Strong negative


Multiple Choice Single Answer
Question Whatever you are doing you can do better by :-
Correct Answer Kaizen
Your Answer Kaizen


Multiple Choice Single Answer
Question Frequencies, values, tabulated in the frequency table, can be represented pictorially in the form of bar graph & this graph of frequency is called as :-
Correct Answer Histogram
Your Answer Histogram


True/False
Question Exercise to identify MURA, MUDA & MURI is not helpful to identify problems.
Correct Answer False
Your Answer False


Select The Blank
Question Kaizen projects are managed by ________
Correct Answer Cross functional team
Your Answer Management


Multiple Choice Single Answer
Question Number of Kaizen projects suggested and implemented is checking point for :-
Correct Answer Continual Improvement
Your Answer Continual Improvement


Match The Following
Question Correct Answer Your Answer

Flow chart are drawn to effect improvement in the process by Identifying non-value added activities Providing a documented description of the tasks involved

Flow chart are drawn to document a process by charting the tasks performed & the sequence in which tasks are performed Steps in a process by pictorial representation

Flow chart are prepared to enhance the employees understanding of the process by Indicating interrelationship within process charting the tasks performed & the sequence in which tasks are performed

Flow charts are drawn to identify deviations by Observing actual & comparing with documented process Indicating interrelationship within process



Multiple Choice Single Answer
Question Quality is the responsibility of :-
Correct Answer Everyone in the organization
Your Answer Everyone in the organization


Select The Blank
Question ________is serve as a stepping stone to TQM
Correct Answer ISO-9000 quality standard
Your Answer ISO-9000 quality standard


True/False
Question Generally time interval should be proportional to the average frequency of out of control conditions.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Advantages of JIT :-
Correct Answer Reduce inventory , Lower per unit cost , Reduce incoming inspection
Your Answer Reduce inventory , Lower per unit cost


Multiple Choice Multiple Answer
Question Flow chart is prepared when :-
Correct Answer Defining the problem , Trying to know the activities involved in the process , Identifying the root causes
Your Answer Defining the problem , Trying to know the activities involved in the process , Identifying the root causes


Multiple Choice Single Answer
Question Difference between the specification limits is called as :-
Correct Answer Design tolerance
Your Answer Design tolerance


Match The Following
Question Correct Answer Your Answer

Productivity performance measurement Turnover employee Turnover employee

Financial performance measurement Sales of the months Sales of the months

Customer satisfaction measurement Customer complaints per period Customer complaints per period

Staff attitude measurement Employee satisfaction index Employee satisfaction index



True/False
Question Shitsuke is most difficult out of all 5-S because it means to sustain all the first 4-S throughout the year.
Correct Answer True
Your Answer True


Select The Blank
Question Graphs convey a situation more ________ than summary of data or figures.
Correct Answer Effectively & clearly
Your Answer Effectively & clearly


True/False
Question Key element of JIT is continuous improvement.
Correct Answer True
Your Answer False


Select The Blank
Question Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.
Correct Answer Frequency
Your Answer Frequency


Multiple Choice Single Answer
Question Control chart indicates :-
Correct Answer Trend of process
Your Answer Control on process


Select The Blank
Question Shitsuke means ________ all the previous 4-S throughout the month/year.
Correct Answer Sustaining
Your Answer Sustaining


Multiple Choice Single Answer
Question Competitive benchmarking is usually conducted :-
Correct Answer Through third party research
Your Answer Through third party research


Multiple Choice Single Answer
Question Ishikawa diagram is also known as :-
Correct Answer Cause & effect diagram
Your Answer Cause & effect diagram


Select The Blank
Question JIT helps to ________ the waste in the purchasing process.
Correct Answer Eliminates
Your Answer Eliminates


Select The Blank
Question To assess effectiveness of training ________ is essential.
Correct Answer Evaluation
Your Answer Evaluation


Multiple Choice Multiple Answer
Question Types of meetings held in DWM are :-
Correct Answer Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting
Your Answer Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting


Select The Blank
Question A 'Radar chart' is a combination of circle & ________ Graph.
Correct Answer Line
Your Answer Line


True/False
Question Kaizen looks at process as a part of quality & quantity as a part of process
Correct Answer False
Your Answer True


True/False
Question TQM improves manufacturing as well as clerical activities.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question "Cause & effect" diagram was developed by :-
Correct Answer DR.Kaoru Ishikawa
Your Answer DR.Kaoru Ishikawa


Multiple Choice Single Answer
Question Japanese concept of good house keeping is for:
Correct Answer Good environment for quality products
Your Answer To reduce waste


Select The Blank
Question The process capability of the process =________(where sigma is the standard deviation of the population / lot.
Correct Answer 6 sigma
Your Answer 6 sigma


Multiple Choice Multiple Answer
Question 3M' is world class benchmarking ' candidates in the field of :-
Correct Answer Product development , Technology transfer , Environmental Management
Your Answer Product development , Environmental Management , Billing & collection


Multiple Choice Multiple Answer
Question Poka-Yoke devices which can help to avoid the defects are :-
Correct Answer Guide pins , Limit switches , Checklist
Your Answer Guide pins , Limit switches , Checklist


True/False
Question Gap analysis for production & dispatches is discussed in monthly meeting.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question Actions to be taken to help staff to develop their careers are :-
Correct Answer Job rotation exercise , Preference to be given to employees during job vacancies , Encourage employees to improve their qualification
Your Answer Job rotation exercise , Preference to be given to employees during job vacancies , Encourage employees to improve their qualification

Select The Blank
Question Due to SMED, ________ time cuts down.
Correct Answer Waiting
Your Answer Operation


Multiple Choice Multiple Answer
Question Actions that can be thought for the process having process
capability is smaller than specification tolerance are:-
Correct Answer Use of less precision machine , Possibility of
squeezing tolerances , Reduction in inspection
Your Answer Possibility of squeezing tolerances , Reduction in
inspection , 100% inspection , Use of less precision machine


Multiple Choice Single Answer
Question A control chart is also called as :-
Correct Answer Run chart
Your Answer Flow chart


Select The Blank
Question Ideally the histogram will have a symmetrical ( i.e. also
called as bell) shape tapering away on both sides from ________ value.
Correct Answer Average
Your Answer Maximum


Select The Blank
Question Capability index Cp = ________
Correct Answer Specification width/process width
Your Answer Specification width/process width


Multiple Choice Single Answer
Question Customer's return is an indicators of the MUDA of :-
Correct Answer Defect
Your Answer Defect


Multiple Choice Multiple Answer
Question Customers complaints may be segregated by :-
Correct Answer Nature of compliant i.e. defective product , Delayed
delivery , Short/excess quantity
Your Answer Nature of compliant i.e. defective product , Delayed
delivery , Short/excess quantity , Payment problem


Select The Blank
Question JIT helps to ________ the waste in the purchasing process.
Correct Answer Eliminates
Your Answer Eliminates


True/False
Question Pie chart is also called as angular diagram.
Correct Answer True
Your Answer False


True/False
Question Review is important step in problem solving.
Correct Answer True
Your Answer True


Select The Blank
Question To assess effectiveness of training ________ is essential.
Correct Answer Evaluation
Your Answer Re training


Select The Blank
Question Quality improvement team consists of departmental head with
a chairperson who has easy access to the ________.
Correct Answer Top management
Your Answer Workmen


Multiple Choice Single Answer
Question The area enclosed under normal distribution curve between
mean +3standard deviation is :-
Correct Answer 0.9973
Your Answer 0.9545


Multiple Choice Single Answer
Question In autonomus modules or cells, rate of production increases
:-
Correct Answer Number of operators increases
Your Answer Number of operators increases


Multiple Choice Multiple Answer
Question Histograms are useful to :-
Correct Answer Measure the current pattern & extent of variation ,
Assess current conformance to specification & scope of improvement ,
Determine whether or not the process is in the state of control
Your Answer Measure the current pattern & extent of variation , Assess
current conformance to specification & scope of improvement , Determine
whether or not the process is in the state of control , Do the analysis as
per "parato diagram"


Multiple Choice Single Answer
Question DOE stands for
Correct Answer Design of Experiments
Your Answer Degree of Evaluation


True/False
Question Automation can correct the basic faults of a improper setup
process.
Correct Answer False
Your Answer True


Multiple Choice Multiple Answer
Question Limitation of quality circles are :-
Correct Answer Problems headed by worker group must be simple &
within their limit , Unions in India are reluctant , Management is also not
open for union
Your Answer Problems headed by worker group must be simple & within
their limit , Unions in India are reluctant , Management is also not open
for union , Worker attitude only for financial benefit


True/False
Question Kanban signals are required when assembly work, subassembly
work and manufacturing at parts is carried out at different locations.
Correct Answer True
Your Answer True


True/False
Question Safety, hygiene and environment control is one of the pillar
of TPM.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question During the steps of Deming cycle of PDCA what is important?
Correct Answer Plan unitedly for the target within reach , Make
plan active by "doing it" i.e. everyone working , After some time check the
results for success
Your Answer Plan unitedly for the target within reach , Make plan active
by "doing it" i.e. everyone working , After some time check the results for
success , Make your own methods for individual success


Multiple Choice Multiple Answer
Question Initial list of prospective partners can be drawn on
feedback information gathered from :-
Correct Answer Winners of excellence award , Top rated companies in
industry survey , Consultant
Your Answer Winners of excellence award , Top rated companies in
industry survey , Consultant , Employees


Multiple Choice Single Answer
Question For customer satisfaction, checking point will be :-
Correct Answer Obtaining feedback from concerned department
Your Answer Obtaining feedback from concerned department


True/False
Question Graph is a tabulated representation of the data which is
easily understandable at a glance.
Correct Answer False
Your Answer True


Multiple Choice Multiple Answer
Question Examples of Muda are :-
Correct Answer Muda of over production , Muda of stock , Muda of
defeat
Your Answer Muda of over production , Muda of stock , Muda of defeat ,
Muda of competition


Multiple Choice Multiple Answer
Question Causes of Muda of transport are :-
Correct Answer Faulty layout , Over production
Your Answer Faulty layout , Over production , Proper material handling
equipment , Low rejection / rework


True/False
Question Process capability refers to ability of the process to meet
the design specification for a product or a service.
Correct Answer True
Your Answer True


Select The Blank
Question ________ is the root cause of the problems.
Correct Answer Variation
Your Answer Duplicating


Multiple Choice Single Answer
Question Seiri means :-
Correct Answer Destroying unwanted items after classifying the
necessity
Your Answer Destroying unwanted items after classifying the necessity


Select The Blank
Question Poka Yoke is ________.
Correct Answer Simple technique
Your Answer Simple technique


Multiple Choice Single Answer
Question Kaizen process is built on PDCA cycle, where P represents :-
Correct Answer PLAN
Your Answer PLAN


Multiple Choice Single Answer
Question For normal distribution curve, skewness & kurtosis are :-
Correct Answer Zero
Your Answer One


Multiple Choice Single Answer
Question "Cause & effect" diagram was developed by :-
Correct Answer DR.Kaoru Ishikawa
Your Answer DR.Kaoru Ishikawa


Multiple Choice Single Answer
Question The concept of quality circle was mooted by :-
Correct Answer Prof. Kaoishikawa
Your Answer Japanese unit of scientist & engineers(JVSE)


True/False
Question Seiso prevents the potential problems by discovering
abnormalities while cleaning your own area.
Correct Answer True
Your Answer True


Match The Following
Question Correct Answer Your Answer

Kanban Pull system Statistical process control

Work standards Best way of doing job Best way of doing job

TPM Reducing breakdown of machines Reducing breakdown of machines

JIT Waste elimination Waste elimination



Select The Blank
Question Basic objective of control chart is to ________ the
variation due to chance & assignable cause.
Correct Answer Separate out
Your Answer Separate out


Multiple Choice Multiple Answer
Question Benefits from SMED are :-
Correct Answer Reduce work in process , Better average daily
production , Increase capacity
Your Answer Reduce work in process , Better average daily production ,
Increase capacity , Reduce productivity


Multiple Choice Multiple Answer
Question Quality problems may be segregated by & regrouped by :-
Correct Answer Machines , Workers , Materials
Your Answer Machines , Workers , Materials , Suggestion


Select The Blank
Question Histogram is a diagrammatic presentation of the ________
distribution of characteristics such as strength, diameter, etc.
Correct Answer Frequency
Your Answer Frequency


True/False
Question A radar chart is combination of a circle & line graph
Correct Answer True
Your Answer False


Select The Blank
Question Kaizen is ________ supported process.
Correct Answer Management
Your Answer Customer


Multiple Choice Single Answer
Question Theoretically, the normal curve can extend :-
Correct Answer From - Infinity to + Infinity
Your Answer From 0 to+ infinity


Match The Following
Question Correct Answer Your Answer

Control chart can be used As process monitoring tool Stability of
the process

Control chart is a graphical method of checking Stability of the process
For quality monitoring

Control chart can be used to determine How much variability in the process
is due to random causes & how much is due to assignable causes How much
variability in the process is due to random causes & how much is due to
assignable causes

Control chart is a chart with UCL & LCL placed At 3 Sigma distance on
either side of the process average At 6 Sigma distance on either side
of the process average



Multiple Choice Multiple Answer
Question Few main steps to construct a Histogram after deciding
classes, class width & class boundaries are :-
Correct Answer Compute mid-point of the class (cell) & fill up the
tally sheet determining the cell or class into which each value falls ,
Count the tally marks i.e. frequency in each class & construct a histogram
by plotting a bar graph for each class , Analyze & conclude whether process
is is meeting the requirement or not & take connective actions if needed.
Your Answer Compute mid-point of the class (cell) & fill up the tally
sheet determining the cell or class into which each value falls , Count the
tally marks i.e. frequency in each class & construct a histogram by plotting
a bar graph for each class , Analyze & conclude whether process is is
meeting the requirement or not & take connective actions if needed. , Do the
Parato analysis as per 80%=20% rule


True/False
Question Exercise to identify MURA, MUDA & MURI is not helpful to
identify problems.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question Few steps to construct a flow chart are :-
Correct Answer Decide on the objective of flowchart & define
boundaries of the process , Identify steps in the process & construct a
draft of the flowchart , Review the draft & connect the changes as per
review & name it & put the data & use it as 'Record'
Your Answer Decide on the objective of flowchart & define boundaries of
the process , Identify steps in the process & construct a draft of the
flowchart , Review the draft & connect the changes as per review & name it &
put the data & use it as 'Record' , Circulate flowchart

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